€162.28 Avg/night
Rate and special offer based on Check-in 16 Jun 2013 Check-out 17 Jun 2013

Crown Promenade Hotel Melbourne

4 stars
8 Whiteman Street Southbank, Melbourne, VI 3006
Hotel Overview
Reviewer score
5.0
out of 5
108 reviews
Hotel room had fab views, large

Hotel room had fab views, large queen size beds, enjoyed our stay will come back again. See full review

  • Pauline
  • 30 Aug 2011
A delightful walk to CBD via Southbank,

A delightful walk to CBD via Southbank, connected to Crown Casino. Friendly, obliging staff and... See full review

  • Lynette
  • 6 Aug 2011
Executive style overlooking a cultural hot spot in Melbourne

The Crown Promenade Hotel is a fantastic example of the stylish and contemporary chic. Located in the fashionable and cultural hub that is the South Bank, and with direct access to the Crown Entertainment Complex by an Air-Bridge, the Crown Promenade Hotel provides its guests with a chic, yet relatively inexpensive experience. An added benefit to the hotel is the excellent and atmospheric restaurant options that provide guests with the options of light snacks or three-course meals.

3 Reasons To Stay:
  • Right in the heart of the vibrant South Bank in Melbourne
  • Twenty-five-meter infinity pool with outstanding views of the city
  • Fully serviced business center with state-of-the-art technology
Crown Promenade Hotel Rooms

The Crown Promenade Hotel spoils guests with spacious modern sophistication and the option of suites, studios or stylish guest rooms. Guests find plenty of space to enjoy the quality of the rooms, and notice local artwork on the walls and gentle and natural colors at every turn. Fantastic views of the city can be gleamed from many of the rooms, with floor-to-ceiling windows allowing the light to cascade over the elegant and tasteful decor. Look out for the oversized shower in each room, perfect for relaxing at the end of a day spent enjoying all that Melbourne has to offer. The in-room technology will not disappoint either. Guests can enjoy a 42-inch flat-screen TV, movies on demand and cable television. Business guests at the Crown Promenade Hotel appreciate specially installed VoIP phones, high-speed wireless Internet and in-room dining.

Things To Do:
  • Crown Entertainment Complex (0.3 mi/0.5 km)
  • Melbourne Exhibition Centre (0.3 mi/0.5 km)
  • Melbourne Aquarium (0.3 mi/0.5 km)
  • National Gallery of Victoria (0.7 mi/1.1km)
  • Federation Square (0.8 mi/1.3 km)
  • Regent Theatre (0.9 mi/1.4 km)
  • Etihad Stadium (1.1 mi/1.8 km)
  • Queen Victoria Market (1.3 mi/2.2 km)
  • Royal Botanic Gardens (1.5 mi/2.4 km)
Policies and fees
  • Guests can use our valet parking facility, at a charge of $30.00 (including tax) per 24 hours. Alternatively, Crown has many self-parks available, ranging in price from $5.00 to $15.00.
  • Check-in is from 2:00 p.m. Registration and check-in is available only to guests 18 years and over and are recorded on the reservation at the time of booking. Children under 18 years must share a room with an adult. No pets accepted. Early check-in is subject to availability and is not guaranteed, unless the room is reserved for the night prior to arrival, which will incur an additional night's charge. Please be aware that room preferences cannot be guaranteed. Upon check-in, a cash payment or credit card pre-authorisation is required for accommodation in full (if not prepaid in advance), plus an additional $200 cash and a valid form of photo ID or $100 credit card pre-authorisation per night to guarantee incidental costs.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Crown Promenade Hotel Melbourne Rooms

Standard King Room
Our contemporary style standard rooms offer a spacious 34sqm, relaxed tones and textures with modern Australian Art. Floor to ceiling windows offering an abundance of natural light. Air-conditioning, desk with broadband, Mini Bar, Pay-per view movies, tea and coffee facilities and TV.
Standard Twin Room
Our contemporary style standard rooms offer a spacious 34sqm, relaxed tones and textures with modern Australian Art. Floor to ceiling windows offering an abundance of natural light. Bediing is two queen beds. Air-conditioning, desk with broadband, Mini Bar, Pay-per view movies, tea and coffee facilities and TV.
Corner Room
Our contemporary style Corner rooms offer a spacious 38sqm, relaxed tones and textures with modern Australian Art. Floor to ceiling windows covering 180 degree views of the City or Bay. Air-conditioning, Broadband, Mini Bar, Pay-per view movies, tea and coffee facilities and TV
Studio
Our oversized Studios offer a spacious 51sqm, relaxed tones and textures with modern Australian art. Floor to ceiling windows offer a 180 degree view Melbourne's City skyline and the Docklands precinct. Air-conditioning, desk with broadband, Mini Bar, Pay-per view movies, tea and coffee facilities, TV & Wifi.

Amenities

  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness centre or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business centre
Laundry service
Safe deposit box
Tour desk
Conference facilities
Parking
Parking
Accessibility
Wheel chair access
Wheelchair accessible elevators

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Reviewer score 4.9 out of 5
Reviewer score 4.8 out of 5

Hotel Map

-37.8237 144.9598
Area served
Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade is directly linked to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.
Nearby airports
Melbourne International Airport & Avalon Domestic Airport
Area description
Located in the heart of the action Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex by an air bridge, this hotel is also close to the Central Business District, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities.Beautifully located on the southern bank of the Yarra River, this hotel is part of the Southbank Entertainment Complex, which includes cinemas, nightclubs, shopping, indoor entertainment theme park and a 24 hour casino. It is only a short walk from the Central Business District and is close to the Melbourne Exhibition Centre.

Nearby points of interest

  • Crown Casino: 0.2 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Melbourne Exhibition Centre: 0.5 km
  • Rialto Towers: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Observation Deck: 0.6 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Southern Cross Station: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.8 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • Crown Casino: 0.2 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Melbourne Exhibition Centre: 0.5 km
  • Rialto Towers: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Observation Deck: 0.6 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Southern Cross Station: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.8 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • National Gallery of Victoria: 0.9 km
  • Victorian Arts Centre: 1 km
  • St Paul's Cathedral: 1 km
  • Block Arcade: 1 km
  • Federation Square: 1 km
  • Royal Arcade: 1.1 km
  • Manchester Unity Building: 1.1 km
  • Melbourne Town Hall: 1.1 km
  • Bourke Street Mall: 1.2 km
  • Scots Church: 1.3 km
  • Sidney Myer Music Bowl: 1.3 km
  • St Michael`s Uniting Church: 1.3 km
  • Telstra Dome: 1.4 km
  • Shrine of Remembrance: 1.4 km
  • Chinatown Melbourne: 1.4 km
  • Parliament House: 1.5 km
  • Government House: 1.6 km
  • State Library of Victoria: 1.6 km
  • Giant Sky Wheel: 1.6 km
  • Chinese Museum: 1.7 km
  • La Trobe's Cottage: 1.7 km
  • City Museum: 1.7 km
  • Old Treasury Building: 1.7 km
  • Treasury Gardens: 1.8 km
  • Princess Theatre: 1.8 km
  • Old Melbourne Gaol: 1.8 km
  • Post Master Gallery: 1.9 km
  • Melbourne City Baths: 1.9 km
  • Queen Victoria Market: 1.9 km
  • Parliament Gardens: 1.9 km

Dining

Mesh Restaurant
Mesh Restaurant features modern bistro food with ala carte or buffet choices. Whether guest are calling it a day or making a night of it, Tonic bar gets guest in the mood. Leather seating, a modern and relaxed ambience, extensive wine and cocktail lists, bar snacks and an outdoor terrace make Tonic a great place to relax after a busy day.

Hotel Policies

Check-in:
1400
Check-out:
1100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (108)

Ratings and reviews for Crown Promenade Hotel Melbourne

Overall score

5 / 5
108 out of 108
Amenities:
4.8
Room cleanliness:
4.9
Hotel staff:
4.8
Room comfort:
2
Location:
4.9
Value:
4.5

99% would recommend to a friend.

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Review this hotel
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
7 Jan 2011

From the moment of our arrival,

From the moment of our arrival, staff were friendly, helpful and efficient. The city view from our room on the 20th floor, totally enthralled our 6 year old - (as it did his parents!). Room was very clean, bedding spotless, and bathroom well equipped. Breakfast was included in our price, and I must say, that the array of choices was huge! It would be hard to find fault with what was on offer. Would definitely stay here again. Great location to everything, and a very welcoming atmoshphere.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
6 Jan 2011

Stayed for one night with my mother

Stayed for one night with my mother for her birthday. Received some complimentary chocolates and biscuits for this occassion. The only problem we encountered was my details were confused with someone else with same name........no big deal as hotel reception was able to fix. Next time will try the breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
2 Jan 2011

Excellent location and very friendly

Excellent location and very friendly staff. Love staying at the Promenade but think it is time to update some of the decor and fittings. Curtains etc in need of repair. Will continue to stay at the Promenade though.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Rohan
Not Provided
31 Dec 2010

Arrived early after an overnight

Arrived early after an overnight flight and was checked in without any problems, upgraded to a corner suite for small extra charge but loved the room as it over looked the Crown Casino( flame thrower show every hour till 12am) and river. Short walk to Federation square and all the city shopping. Best point of all was the beds and bedding, the bed was magnificent and the pillows to die for( asked about buying the pillows on checkout) Over all a great stay, Thank you

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
23 Dec 2010

Staff are excellent. Hotel facilities

Staff are excellent. Hotel facilities and location fantastic

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Tania
Not Provided
21 Dec 2010

Fantastic hotel! Very convenient

Fantastic hotel! Very convenient as across the road from the The Crown, parking is very reasonable, staff excellent and best view of the aquarium, helicopter launch pad and yarra. We have stayed at many Melbourne hotels and this is the best one so far. Can't complain about anything - LOVED IT!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
20 Dec 2010

The hotel was of its usual high

The hotel was of its usual high standard of presentation and efficiency.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
16 Dec 2010

THis is an excellent place to

THis is an excellent place to stay in Melboune. Location is fantastic. Plenty of places to eat nearby in the Crown Complex. The staff at the Promenade are friendly and helpful. We would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
15 Dec 2010

It was very nice overall with

It was very nice overall with the discounted rate from HotelClub. The only thing was Crown Complex i(which is connected to this hotel0 s HUGE! and there is no clear map of facilities provided in the room, and it took me sometime to figure out how to go back from a banquet room to my hotel room. I was attending a conference held at the hotel, and the food was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Crown Promenade Hotel Melbourne

Reviewer score

5
Anonymous
Not Provided
13 Dec 2010

This was our first stay at Crown

This was our first stay at Crown Promenade and it was great. We have stayed at many hotels throughout Australia and I have to say this hotel ranked very highly. From the valet parking, to check-in and check-out the service was great and the staff should be congratulated on doing such a good job.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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