Pan Pacific Perth

The entrance area and function rooms of this hotel are very slick and modern. But open the door to your room and you step into a whole new world... of Motel 6. The rooms are dated, poorly maintained and far from the standard one woudl expect from a modern Sheraton. I would not stay here again.

This is a well run business hotel, doesn't really cater to tourists, althought the concierge did tell us what tours he thought were good value and reccommended things to do. I thought it impersonal, but it is what it is. If I wanted personal, I should have stayed in a B & B. My husband liked it because it had Bloomberg and CNN. Our room was big, we had a good view and they kept the coffee set up filled up..I appreciated that because food and drink are spendy in Perth, coffee (even in a dive) is $3.50. Plain coffee is the same as a latte?? Food is expensive in Australia, more so in Perth, farthest Capital city from anywhere. But is a beautiful, stunning and immaculately clean!

The hotel in itself was in a great location, right on the Swan River, the only down fall was the noise as they were painting the outside of the hotel and started at 8-5, this was quite noisy, I wish they had told me before I arrived as I would have changed the hotel. On a plus the hotel is lovely and I would stay there again as it is in a great location.

Breakfast was very expensive in the hotel, but there were some reasonable cafes open for breakfast nearby.

Nice rooms but very traditional, not really modern. Bathroom is old and shower is less than 1 metre square. Too bad if you are overwight, you wouldnt fit through the 35cm door. WAY too expensive for food/beverages inside hotel for poor quality.

Reception staff not very helpful on check-in, but concierge was great, very helpful. Guest service staff was good and efficient, gave us complimentary water when requested for slippers. The rooms bathroom looking a little tired. Location provides nice view but a little far from main shopping area. Swimming pool too small for 5star hotel and inconveniently located on lobby level. Hotel overall okay but have stayed in better 5star hotels.

Nice hotel. A bit overprized. Booking was done via a third party on the internet and the receptionist could not find the reservation upon check in. It was sorted out but obvioussly some room for improvement

Shower was very small and showerhead had poor flow

I wanted a late checkout, 1pm instead of 12 noon. The hotel was going to charge $20.00 for this extra hour. I regard this as very poor service.

I found the service and standard of the facilities was good. I did feel however, that the swimming pool was not located very ideally. To get to it you need to walk through the main reception area which is a little off putting. Also it did not catch the afternoon sun and with the afternoon "Fremantle Doctor" it was very breezy.