Casa Dorada Los Cabos

We stayed in a one bedroom suite with a 5 and 9 year old. Big room with a great view. The pools were a little smaller than we expected but they have a hammock area with grass under it and two outdoor fireplaces. The right half of the resort overlooks a street and the back side on the Mango deck and The Office. The resort is high enough that you can see the beach & ocean over the roofs. To get to the beach you have to go down stairs in the middle of the pool area through a locked gate that comes out at the end of a street, then go about 10ft along a public walkway next to the hotel. You need your key to get back into the hotel and to use the only hotel bathrooms in the spa through the locked gate at the bottom of the stairs or the restaurant upstairs. This was a little annoying. We were offered happy hour all day, everyday on the Beach but only from 4-5:00pm at the pool. The Beach waiters were wonderfull. Pool waiters were very very slow. My 5 year old liked the kids club my 9 year old did not. It's a staffed indoor air conditioned area with video games tables to color on and activities. Nice room and staff. The bad: Half of the elevators did not work during our entire stay, beach access, concierge service (my husband tried 3 times to book his golf with the 20% off and I had to reconfirm our airport travel 4 times, Most of the time the concierges could not be found) Maid service (we had to ask every night for the sofa bed to be made up) It's a newer hotel so the staff is inexperienced. No cafe/deli The Good: Great location can walk to town, great room, great view, nice beds with canopys on the beach and at the pool. Nice beach once you get to it and easy access to activities right at the beach. A nice family vacation.

hotel was in a good location, close to restuarants, and the marina shopping. found things to do with a 2 yo, small kiddie pool, and beach , but not alot kids there

good overall value. Rooms: clean and spacious with 2 large balconies (one bedroom suite) however shower leaked (alot) with each use. Housekeeping came to clean our room at 3pm one day and awakened our toddler during her nap time. Location: good if you want to shop and eat off site but I found it rather noisy at nightService: front desk staff is not friendly and manager[...]had poor customer service and was quite abrasive. service was only 3 stars in my opinion. Fitness center: apparently had a flood after heavy rains and was closed during our stay. My husband was extremely disappointed and we practically had to beg to get a day pass at ME (next door sister property)Food: fair, breakfast buffet was probably out best meal on siteWe have stayed at Las Ventanas and Esparanza in the past and this resort does not come close to comparison. I will say, however, that for the price, it was definitely the best bang for your buck....

We were there during pool construction, but fortuantely the jackhammering was finished. One of the timshare owners commented that the hotel was put together with bandaids and duct tape...From the pool construction to the faucets in the rooms, one could see that this was indeed true. However, one of the pools being closed was not a problem for us. Also, they gave 30% discount on food and beverages until the second pool was open - we thought this was very generous. Hotel location was fantastic, quiet and relaxing. I've been to Cabo 15 times, stayed at different places, this by far was the best location, however, I've never been approached so many times by timeshare folks. It got really annoying after the 6th time (even after we attended their timeshare presentation), so they need to work on this. The restaurant 12 Tribes was excellent; the beef, tuna and salmon dishes were awesome. We ate at the buffet for breakfast and were very satisfied with the quality each time. We stayed in a one bedroom suite and felt the size was more than adequate for the three of us. Things in particular I didn't like, it took three people to check us in, they offer no welcome drinks (not that we're big drinkers, but a free beverage would have been nice), I had asked for coffee and ice to be delivered to our room and both times they were no shows. Our luggage got lost upon arrival at the airport and the conceige at the hotel was not very helpful, but in fairness to them, someone did finally help and went above and beyond to get our luggage delivered to us. All things considered, we would definitely consider staying there again. We also heard the reason customer service was so bad was that they recently laid off a lot of workers due to swine flu scare and the bad economy. We are hoping the customer service improves for our next visit.

The rooms were great and very clean. Service was good. Location is wonderful in terms of beach access and access to Marina shopping/dining. But we were very disappointed that pool was under construction and we were not advised in advance. Traveling with small child that was a huge pass-time and it was not tranquil for us... if I would have known I would have booked elsewhere.

Great hotel - Very clean & nice. Great pool - one was closed while we were there as they were re-doing it, but no big deal as the other pool was available. The food was great at both restaurants & the hotel is within walking distance of the Marina, shopping & awesome local restaurants. The spa was wonderful & very relaxing. The only unpleasant thing about the trip was the constant bombardment with the time share people. This is a time share hotel...so be prepared for the pitch. We got it everytime we walked through the lobby.

At checkin you could hear a horible pounding. I asked about it. the pool was under construction. The staff said that it was the last day. That turned into a joke. Everyday was the last day of the continuous pounding of a jackhammer. The hotel is only a year old and they are already having to do major repairs. There was no upgrad, no offer of anything. [...] The construction went on until 10pm at night almost every day. The staff were very poor overall. Of course we found one or two that were great but the rest only helped the people that were rude to them. The water went out for a whole day at one point. No one called to explain. The phone and wireless internet went down for a whole day at one point.If this much is wrong after one year, I shudder to think whats going to happen as the hotel gets older. It rained a couple times and the water flooded into the room. I won't be coming back.

The hotel was located close to many great restaurants, the mall, the marina and many great bars. But the pool was under construction and we were never notified in advance of this. Apparently [...] knew of the construction and didnt warn anyone of this, we were on our honeymoon and a loud jackhammer was the last thing that we wanted to hear. Fortunately management was very understanding and tried to accomodate us.

The hotel room (One Bedroom Suite Ocean View - 1 king bed and 1 sofa bed - 1380 Sq.Ft) was amazing. Excellent view, very large jacuzzi tub, nice full kitchen. The location of the hotel was on a good portion of the beach as well. However, I couldn't stay past one night. There was a constant BARRAGE of time share questions from EVERYONE - the check-in staff, the maître d, bell hops, beach staff, etc - it was unrelenting. When I complained that I wasn't interested and would like the staff to stop asking, I was admonished for asking - instead told that time shares were how los cobos were built and that should have expected it! The straw that broke the camel's back was the next morning, when unexpected construction on the pool started. We woke up to a drained pool and a bunch of workers jackhammering the pool apart. We called the front desk and were told it'd be going on 9AM-5PM Mon-Fri (the entire duration of our trip). I got our money back for the remaining nights and stayed at Villa La Estancia instead - and it was WONDERFUL. We were asked ONCE about a time share presentation at the time of check-in, and that was IT. The hotel had a working pool (crazy, I know!) and it was quiet. The rooms were of equal quality to Casa Dorada. Villa La Estancia and their wonderful staff saved our vacation!

We thoroughly enjoyed our room. The view was breathtaking and the terraces are large so we enjoyed breakfast and dinner out on the terrace. The hotel was in walking distance to the mall and marina which we went to a couple of times a day. We enjoyed the beach with the ocean being like bath water. I enjoyed not being at an all inclusive resort which we have always been to on previous trips. Cooking with a view is fantastic. Plus our hotel had great restaurants and food made at the pool bar. Walking from the hotel to the marina, you always felt safe, no worrys even if you went by yourself.