Dreams Cancun Resort and Spa All Inclusive

4 stars
Punta Cancun Zona Hotelera, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
1,218 reviews
Dreams Resort sets the standard

I can't say enough good things about this resort. This is my 4th trip and I can't wait to get back. See full review

  • JohLberry
  • 7 May 2013
fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful... See full review

  • ileftmyheartinmexico
  • 14 Apr 2013
Swim with dolphins, sleep in a luxe room with breathtaking views
When staying at Dreams Cancun Resort and Spa, guests experience a wide range of modern amenities, while being surrounded by a luxury setting rich in cultural heritage. The resort features five restaurants and five lounges that serve international cuisine. Picturesque views of the ocean or lagoon are afforded from the private balconies in the rooms. Guests can also swim with the dolphins in the lagoon. With the Explorer Club for kids, adults can escape while kids take part in supervised activities. In addition to the many recreational and entertainment activities found at the hotel, the close proximity to a wide array of things to do in the area makes Dreams Cancun Resort and Spa an ideal getaway.
Reasons to stay
  • Many dining and entertainment options located within the resort
  • Supervised play activities for kids
  • Swim with resident dolphins at Delphinus Dolphin Experience (fees apply)
Dreams Cancun Resort and Spa rooms
All of the 376 rooms and suites at Dreams Cancun Resort and Spa include large balconies that overlook the ocean, dolphin lagoon or tropical gardens. When staying at this hotel, a host of modern amenities are available, such as 24-hour concierge services and rooms that feature 27" TVs with DVD players, marble bathrooms, electronic safes, direct dial phones, air conditioning with in-room temperature control, coffee/tea makers, bathrobes and slippers, and mini bars that are refilled every day with beer, water and soft drinks. The size of guest rooms and suites can vary greatly to accommodate solo travelers, couples, families and groups. Standard rooms start with the Deluxe Room, which measures 360 square feet and includes hammocks on the balconies of first floor rooms. The Master Suite with Jacuzzi is the largest suite available, boasting 1,720 square feet of space that features two balconies, one bedroom and a large living area that is ideal for families.
Things to do nearby
  • Cookery classes (0 mi/0 km)
  • Cancun Convention Center (0.3 mi/0.4 km)
  • Downtown Cancun (6 mi/ 9.5 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (38 mi/ 61 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Dreams Cancun Resort and Spa All Inclusive Rooms

Deluxe Dolphin Ocean View with Private Balcony
All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Deluxe 360 Sq.Ft Oceanfront with Private Balcony
All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club 380 Sq.Ft Oceanfront with Private Balcony
All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Dolphin front with Private Balcony
Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Lagoon View with Private Balcony
All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Health club
Spa services
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1347 -86.741
Area served
Cancun, Mexico
Nearby airports
CUN - Cancun International, 12 miles
Area description
Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Nearby points of interest

  • Museo Maya de Cancun: 1.8 km
  • El Rey Ruins: 3.5 km
  • Interactive Aquarium: 3.7 km
  • Avenida Kukulkan: 5.4 km
  • Playa Delfines: 8.8 km
  • Dolphinaris Cancun: 13.1 km
  • Riviera Cancun Golf: 15.5 km

Meeting facilities

Meeting Info
Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Dining

Himitsu Restaurant
Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
Seaside Grill
Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
Rendezvous
Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
Manatees
Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
Barracuda
This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
Sugar Reef
Savor your favorite cocktail at the Sugar Reef beach bar.
Azucar Caribbean Bar
Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
Oceana
Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
World Cafe
Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
Coco Cafe
Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1218)

Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive

Overall score

4.3 / 5
1218 out of 1218
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.7
Value:
4.4

90% would recommend to a friend.

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Review this hotel
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Milwaukee, WI
13 Jul 2007

Very Family Friendly

There was a lot of activities for children. The hotel was very clean and the rooms were comfortable and refreshing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

There is about a dozen dance clubs and bars a few blocks from the hotel.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Flushing
30 Aug 2008

Great Time, Great Service

My husband and I went to Dreams as a second leg of our honeymoon. We had stayed in Dreams before for my girlfriend's destination wedding, and it was a great time had by all! The service was excellent, the food is delicious, and it was the same experience this time around. We had a room right by the dolphin area, and I have to say, it was great to watch. There is an Asian restaurant which is delicious, the Seaside grill is romantic, dining right on the beach. The Oceana restaurant is a seafood restaurant which also makes a mean steak! We would definately stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

The shopping, and nightlife is just a five minute walk from the hotel.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
New Washington
16 May 2008

Wow! Best hotel we've stayed at!

From the moment that you get out of the taxi you're greated with fantastic staff. They take care of you like you're royalty. We arrived at 11am and check in isn't until 2 or 3pm. So, we had a little time. They held our luggage till our room was ready. Now, at the front desk, they gave us a cold towel for our face and neck, cookies, and champagne. I've stayed at very expensive hotels in Hawaii and Aruba and the service here was 5 times better. The front desk lady was extremely friendly and told us that we could go enjoy any of the ammenities at the resort or grab some lunch until our room was ready. So, before we even checked in we we're dining and enjoying the resort. Each day had a lot of activities that we participated in. Volleyball, pool basketball, high flyin trampoline, rifle shooting, bingo, and a ton of other stuff. The best part of it is everything is included. Gratuity is included, but everyone is so great that we still wanted to tip them. The dolphin experience is awsome to watch. You do have to pay for it, but that's something you should have to pay for. They have theme's every night for dinner. One night was casino night, then Mexican night, and they put on shows and fed us, and fed us, and fed us... Anywhere you went you were given free food, or drinks, or entertainment. I just can't say enough great things about this place. If you can go here and not have the best vacation ever, then please tell me where is better because I want to go NOW!!! I want to thank the entire staff at dreams for such a wonderful time!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Everything is within walking distance. There's a night club called Azucar that's right outside dreams entrance and you even get free admission and 2 free drinks each.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Alexandria, LA
18 Aug 2007

Fabuolous overall

Dreams Cancun was architecturally beautiful, gardens taken care of impeccably, food excellent in all restaurants, staff extraordinarily helpful and friendly, unobtrusive. The hotel was clean and well kept all through the day. The grounds were gorgeous, beaches clean , towels everywhere, plenty lunge chairs, no lines for anything. Even though family resort, children were not loud, they were occupied elsewhere. Location absolutely perfect in the middle of everything via walking. Not one negative.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Everything is nearby - nightlife, entertainment, restaurants, shopping - from Mexican arts and crafts to world class malls, drugstores, bike paths, museum, gallery, city bus stop...you name it, EVERYTHING is close by.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
USA
14 Oct 2008

Very famiy friendly

Love the Layout of Dreams Cancun Spa & Resort. The Restaurants were great and was the best all inclusive place we've been to for sometime. Better variety of food than usual. The staff was extremely polite and very helpful in every situation! It made a wonderful setting for our 20 family members that went along for our daughters wedding. Truly delightful! I would recommend it to anyone for a get-away wedding!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Nice little walk to the Small flea market. Great prices (they are very willing to bargain) and very friendly, and a wide variety of gifts and souveneirs.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Adell
Dayton, OH
20 Sep 2007

Great Place

The Dreams Cancun was the best palce my wife and I ever stayed at in Cancun. This was our fourth visit to Cancun and the Dreams was very nice. The food was good and the 5 different places to eat as well as ordering room service at anytime day and night was also a big plus. On the first night after a long day out shopping we were greeted with a lovely bed turn down service with cold drinks by our beds, and soft music to go to sleep with. Bathrooms were big, and staff was great. Every night they had something to do or some kind of event that was fabulous. They brought in rock and roll bands, jazz bands, they had Mexican festival night, a huge Monday night footbal party by the pool and all the entertainment one might enjoy. Cold drinks in the frige were replaced every day and the ocean view was second to none.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Everything was within walking distance. Nightlife, shopping, eating. No need for cab, save your money by wealking a few blocks.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Newark, NJ
24 Apr 2007

My review of Dreams Cancun Resort & Spa All Inclusive

Dreams Cancun was the best hotel I ever stayed at. The entire staff was very friendly and helpful. The room was bright and clean. The food was good, with lots of choices. My boyfriend and I are already planning are trip back for next year. I would highly recommend this hotel to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Lots of bars, clubs, and stores close by.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
USA
20 Sep 2008

Fun Times

I had such an amazing time on this trip...I can't wait to go back. Our room was almost perfect. The only problem we had was our tv didn't work but they brought us a new one right away. We had the view of the dolphins which was great. The entire staff was very helpful and nice. If you tip the waiters and bartenders and they will keep your drinks coming. And if you stick with one drink they will pretty much have one waiting for you before you even get settled. The Entertainment Team proved activites for you to do throughout the day and then would have something going on at night. Activites during the day consisted of yoga, rifle shooting, kayak tours, water aerobics, spanish lessons, beach and water volleyball, water basketball, soccer, bungee trampoline, bingo, baseball, and salsa lessons just to name a few. At night, they had a juggler, ventraliqust (spelling??), karokee, casino night, and carribean night. The spa was great. We waited to the day before we left to get our massage. There are 2 beaches here. The one on the south side had some seaweed floating around. But the beach on the north side was great. The water was clear. The resort is within walking distance to pretty much everything yet off on its own little road to be away from everything at the same time. It was very nice. You didn't even feel like you were in downtown Cancun until you went out the front and walked a bit. I will without a doubt stay at this resort again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Within walking distance to pretty much every club. Anywhere from 5-10 minutes.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Albuquerque, NM
2 Oct 2007

Very comfortable and relaxing

Our vacation was an attempt to get some much needed rest and relaxation along with having some fun. Dreams was great for both. We were able to rest and relax at the beach and have fun with the many activities they had available. The accomadations were beautiful and so was the beach. The staff was always very willing to help. Room service was wonderful, and so were the drinks. The all inclusive route was really the best route we could have taken for a trip like this. It was nice to not have to work so hard to get something to eat or drink. It was all right there. The spa was also wonderful. Great amenities and gorgeous surroundings.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The flea market isn't far from the hotel, but mall like shopping is better to get to on the bus.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Piney Flats
21 Sep 2008

We were very surprised at ...

We were very surprised at the attention to detail at this resort. We had stayed all-inclusive many times prior to this trip. There were no resevations at the restaurants, no buffets (except World Cafe, and it was fabulous buffet), no towel card, no arm bands, and 24 hour room service as well as a fully stocked mini-bar. They even had a pillow menu. We absolutely LOVED it!!!! We will be going back next year, sooner if possible. This is an awesome place to stay. The food was phenominal, as well as the beaches and the bartenders. Can't say enough. We felt like Kings and Queens. It is a five minute walk to all the great night life. We highly recomend Dreams.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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