Dreams Cancun Resort and Spa All Inclusive

4 stars
Punta Cancun Zona Hotelera, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
1,218 reviews
Dreams Resort sets the standard

I can't say enough good things about this resort. This is my 4th trip and I can't wait to get back. See full review

  • JohLberry
  • 7 May 2013
fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful... See full review

  • ileftmyheartinmexico
  • 14 Apr 2013
Swim with dolphins, sleep in a luxe room with breathtaking views
When staying at Dreams Cancun Resort and Spa, guests experience a wide range of modern amenities, while being surrounded by a luxury setting rich in cultural heritage. The resort features five restaurants and five lounges that serve international cuisine. Picturesque views of the ocean or lagoon are afforded from the private balconies in the rooms. Guests can also swim with the dolphins in the lagoon. With the Explorer Club for kids, adults can escape while kids take part in supervised activities. In addition to the many recreational and entertainment activities found at the hotel, the close proximity to a wide array of things to do in the area makes Dreams Cancun Resort and Spa an ideal getaway.
Reasons to stay
  • Many dining and entertainment options located within the resort
  • Supervised play activities for kids
  • Swim with resident dolphins at Delphinus Dolphin Experience (fees apply)
Dreams Cancun Resort and Spa rooms
All of the 376 rooms and suites at Dreams Cancun Resort and Spa include large balconies that overlook the ocean, dolphin lagoon or tropical gardens. When staying at this hotel, a host of modern amenities are available, such as 24-hour concierge services and rooms that feature 27" TVs with DVD players, marble bathrooms, electronic safes, direct dial phones, air conditioning with in-room temperature control, coffee/tea makers, bathrobes and slippers, and mini bars that are refilled every day with beer, water and soft drinks. The size of guest rooms and suites can vary greatly to accommodate solo travelers, couples, families and groups. Standard rooms start with the Deluxe Room, which measures 360 square feet and includes hammocks on the balconies of first floor rooms. The Master Suite with Jacuzzi is the largest suite available, boasting 1,720 square feet of space that features two balconies, one bedroom and a large living area that is ideal for families.
Things to do nearby
  • Cookery classes (0 mi/0 km)
  • Cancun Convention Center (0.3 mi/0.4 km)
  • Downtown Cancun (6 mi/ 9.5 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (38 mi/ 61 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Dreams Cancun Resort and Spa All Inclusive Rooms

Deluxe Dolphin Ocean View with Private Balcony
All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Deluxe 360 Sq.Ft Oceanfront with Private Balcony
All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club 380 Sq.Ft Oceanfront with Private Balcony
All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Dolphin front with Private Balcony
Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Lagoon View with Private Balcony
All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Health club
Spa services
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1347 -86.741
Area served
Cancun, Mexico
Nearby airports
CUN - Cancun International, 12 miles
Area description
Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Nearby points of interest

  • Museo Maya de Cancun: 1.8 km
  • El Rey Ruins: 3.5 km
  • Interactive Aquarium: 3.7 km
  • Avenida Kukulkan: 5.4 km
  • Playa Delfines: 8.8 km
  • Dolphinaris Cancun: 13.1 km
  • Riviera Cancun Golf: 15.5 km

Dining

Himitsu Restaurant
Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
Seaside Grill
Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
Rendezvous
Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
Manatees
Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
Barracuda
This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
Sugar Reef
Savor your favorite cocktail at the Sugar Reef beach bar.
Azucar Caribbean Bar
Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
Oceana
Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
World Cafe
Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
Coco Cafe
Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Meeting facilities

Meeting Info
Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1218)

Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive

Overall score

4.3 / 5
1218 out of 1218
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.7
Value:
4.4

90% would recommend to a friend.

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Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Los Angeles, CA
6 May 2008

fun in the sun

Dream was an excellent place to stay. There was 30+ people staying there from the wedding we were all attending. We had a great time and no complaints. The service was great and the people were very friendly. We had a blast at the pool and the beach. The Himistu the sushi place was delicious!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

all the night life and shopping was great. But be careful when you go out, you can easily spend a lot of money without realizing it.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Nidderau
22 Aug 2008

A Dream for Real

When I decided to book an all-inclusive vacation to reward myself for surviving the first 9 years of single motherhood, I chose the Dreams Resort in Cancun because it sounded like it was the most kids-friendly resort. It turned out to be not only very child-friendly, but also a Dream for every adult. When we got there, the lady behind the counter explained that we got upgraded to an ocean-view room. The room design was very simple and very beautiful. We were visiting in August, so with the heat, the marble floors in the room was a welcome cool-down. The bed was extremely comfortable. The room had all the amenities imaginable, including the room bar that magically refilled every day. The four restaurants were excellent, with the exception of the lunch menu at the Ocean Grill (it had too many fried choices and not enough grilled ones - dinner is a different story; my 9-year-old son loved it, though). The kids club was nice, the activities that were scheduled were very child-appropriate and the employees were friendly and engaged. Also, the kids club hours were very generous: 9:30 am until 10 pm! All employees were very friendly, the beaches were beautiful, the pool was clean, the dolphins were charming. I would highly recommend this hotel to anyone trying to have a relaxing, wonderful vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
USA
30 Aug 2008

Amazing!

Clean and comfortable! Offered us a free upgrade for being on our honeymoon. Would definitely order the Mango Tango, Cancun Bay (pernounced Bye)and would order room service Steak Arrachera (amazing!) Definitely go to Himitsu and Sea Side Grille (Excellent Sushi at Himitsu and Ribs and Sea side). Beach was calm and peaceful (the beach by Seaside, was our favorite, look for Alberto great service!)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Get your shopping done in Cozumel, saves you money. If in cancun go to the mall cheaper than flea market for T shirts.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Seattle, WA
15 Aug 2007

Gerat stay at Dreams-Cancun

My wife and I stayed at Dreams from 08/09/07- 08/15/07 and had a great time. The hotel is excellent. The staff was very accomadating and tended to our every need in a timely manner. The only complaint I may have had was that the air conditioning was not very strong and the room was very humid all the time. We stayed in a Club Jr. Jacuzzi suite and the room was very spacious and the bed was comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Newark, NJ
7 Apr 2008

terrific-very friendly ...

terrific-very friendly and accomadating staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Washington, DC
7 Sep 2007

Perfect place to relax

My wife and I visited Dreams for our 1 year wedding anniversary and absolutely loved it! The staff was phenomenal and very attentive to our needs (24 hour room service is great!). There was plenty to do both on the resort and off, but also plenty of opportunity to relax. Our room overlooked the lagoon where the dolphins swim and we would definitely request that room again. We did have an issue with our a/c not working very well, but that was our only complaint. The food at the restaurants is wonderful and we never ventured off the resort to eat. We enjoyed some of the nightly entertainment (casino night, mexican fiesta, etc.) and met a lot of great people. While the resort is all-inclusive, we did feel the need to tip the staff and did so because they provided such great service. We will definitely stay with Dreams again, both in Cancun and hopefully some of their other locations!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Shopping tip: Short walk from hotel

A short walk down the street brings you to the flea market and an air conditioned shopping mall.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Springfield, IL
20 Aug 2007

Exceptional Service

All the employees of Dreams Hotel were exceptional. They were always friendly and gave the best service with a smile. Everyone always seemed happy to take care of your needs and treat you like you deserve when you are on vacation. Extremely happy with the service of Dreams and highly recommend to anyone who wants to have a great vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Charlotte, NC
7 Mar 2008

Good Value

Extremely satisfied. Family relaxing vacation with our 2 young adult kids. Excellent food. Corona on tap and Stoli Martinis, tough to beat. Turn down service with chocolates at night, and the Cancun edition of the Miami Herald in the mornings were a welcome elegant touch. Breakfast espressos and cappuccinos went well with the made to order omlettes. Excellent, 5' wide running/walking pink sidewalk immediately outside hotel with distance markers every 1/2 K. Very safe. Over the years have done about 15 all inclusives, this is 2nd only to Beaches T & C, which is the only AI we have done twice!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Burlington, VT
16 Jul 2007

Very family friendly

The hotel was awesome, I have already told about 30 people of the hotel and everything it has to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

everything is close, it is only a walk to the mall, flee markets, and many bars.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Jersey City
28 Jun 2008

awesome staff and food

The DREAMS Resort was just fabulous! We went for a destination wedding. The wedding party had a great time. The staff was extra helpful and willing to serve you. They tried their very best to give you what you wanted and to make it special. The food was great - having so many choices/restaurants to choose from was the best! The view is amazing and to die for. All in all, a truly wonderful vacation! We have no complaints!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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