Dreams Cancun Resort and Spa All Inclusive

4 stars
Punta Cancun Zona Hotelera, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
1,218 reviews
Dreams Resort sets the standard

I can't say enough good things about this resort. This is my 4th trip and I can't wait to get back. See full review

  • JohLberry
  • 7 May 2013
fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful... See full review

  • ileftmyheartinmexico
  • 14 Apr 2013
Swim with dolphins, sleep in a luxe room with breathtaking views
When staying at Dreams Cancun Resort and Spa, guests experience a wide range of modern amenities, while being surrounded by a luxury setting rich in cultural heritage. The resort features five restaurants and five lounges that serve international cuisine. Picturesque views of the ocean or lagoon are afforded from the private balconies in the rooms. Guests can also swim with the dolphins in the lagoon. With the Explorer Club for kids, adults can escape while kids take part in supervised activities. In addition to the many recreational and entertainment activities found at the hotel, the close proximity to a wide array of things to do in the area makes Dreams Cancun Resort and Spa an ideal getaway.
Reasons to stay
  • Many dining and entertainment options located within the resort
  • Supervised play activities for kids
  • Swim with resident dolphins at Delphinus Dolphin Experience (fees apply)
Dreams Cancun Resort and Spa rooms
All of the 376 rooms and suites at Dreams Cancun Resort and Spa include large balconies that overlook the ocean, dolphin lagoon or tropical gardens. When staying at this hotel, a host of modern amenities are available, such as 24-hour concierge services and rooms that feature 27" TVs with DVD players, marble bathrooms, electronic safes, direct dial phones, air conditioning with in-room temperature control, coffee/tea makers, bathrobes and slippers, and mini bars that are refilled every day with beer, water and soft drinks. The size of guest rooms and suites can vary greatly to accommodate solo travelers, couples, families and groups. Standard rooms start with the Deluxe Room, which measures 360 square feet and includes hammocks on the balconies of first floor rooms. The Master Suite with Jacuzzi is the largest suite available, boasting 1,720 square feet of space that features two balconies, one bedroom and a large living area that is ideal for families.
Things to do nearby
  • Cookery classes (0 mi/0 km)
  • Cancun Convention Center (0.3 mi/0.4 km)
  • Downtown Cancun (6 mi/ 9.5 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (38 mi/ 61 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Dreams Cancun Resort and Spa All Inclusive Rooms

Deluxe Dolphin Ocean View with Private Balcony
All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Deluxe 360 Sq.Ft Oceanfront with Private Balcony
All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club 380 Sq.Ft Oceanfront with Private Balcony
All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Dolphin front with Private Balcony
Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Lagoon View with Private Balcony
All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Health club
Spa services
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1347 -86.741
Area served
Cancun, Mexico
Nearby airports
CUN - Cancun International, 12 miles
Area description
Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Nearby points of interest

  • Museo Maya de Cancun: 1.8 km
  • El Rey Ruins: 3.5 km
  • Interactive Aquarium: 3.7 km
  • Avenida Kukulkan: 5.4 km
  • Playa Delfines: 8.8 km
  • Dolphinaris Cancun: 13.1 km
  • Riviera Cancun Golf: 15.5 km

Dining

Himitsu Restaurant
Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
Seaside Grill
Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
Rendezvous
Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
Manatees
Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
Barracuda
This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
Sugar Reef
Savor your favorite cocktail at the Sugar Reef beach bar.
Azucar Caribbean Bar
Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
Oceana
Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
World Cafe
Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
Coco Cafe
Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Meeting facilities

Meeting Info
Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1218)

Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive

Overall score

4.3 / 5
1218 out of 1218
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.7
Value:
4.4

90% would recommend to a friend.

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Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Tom Mc.
columbus, ohio
9 Sep 2012

excellent location

I've been to Cancun 4 or 5 times and, although I don't think you can go wrong with any place in the hotel district, Dreams was even better than I expected. Its location on a sort of point gives it very large beach frontage. They use this to great advantage in locating the restaurants with great views of the water. There are lots of activities for any age or interest. The guests were quite a mix of young singles, families, and older people. There is a large pool with dolphins that perform at all hours. They seem to like to show off. The location is very convenient for shopping or anything off campus. They don't use wrist bands so you don't feel like you are at an amusement park. The food is superb. The staff is helpful, polite, and don't bother you too much. I will recommend this to anyone. Although I did not travel with children, there were many activities for them and there were lots of kids from babies to teens.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

If you go to Chichen Itza (and you should), take an umbrella. It is in the jungle and it is amazingly hot.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
TB and TW
Cincinnati, Ohio
6 Sep 2012

Wonderful Weekend

We had an absolute wonderful weekend at Dreams. The hotel is very nice and the location is perfect. We enjoyed the food, entertainment at night, and the staff was wonderful. We would definitely recommend this hotel; it is a beautiful place to go, worth the money, and we will definitely return ourselves.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Shopping is just a short walk away, and if you must take the bus instead of a taxi, it's cheaper.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
Kazzberry
boston, ma
5 Sep 2012

GOOD CHOICE IN CANCUN

We have stayed in dancing multiple times .. honestly we prefer 45 mins south... puerta aventuras. We chose this one for the dolphin adventure which was amazing!!! .. fun just to watch at the resort even if you don't pay to swim with them! The food was truly exquisite! Try the Japanese. The beach /laundry property was superb. The a/c was subarctic in the room! .. the only tiny complaint is the pool. I think it needed a little paint and better maintenance. But honestly anywhere with a swim up bar has questionable cleanliness. Overall a really good choice!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

3
imsurferchic
Charleston, SC
4 Sep 2012

Short vacation

Was good for the money spent. You get what you pay for with this hotel. A true all inclusive...I paid NO extra costs in the end!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Jorgeflea
NYC
31 Aug 2012

Really good location

the hotel was in a great location, all the food and drinks we needed, the weather was great despite the storm near the Mexican golf.. Locals speak a little broken english and you can manage to communicate really good, I really recommend you take some time to visit mexico and take tours around. Can't get any better..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
The Gal
New York
27 Aug 2012

Dreams Cancun exceeded my expectations!

This hotel is absolutely amazing! Not only was the staff as hospitable as can be, but they literally treat you like royalty and will do anything to help you. This place has rooms facing the ocean which are more romantic and for couples, while also having rooms facing their dolphinarium which younger kids would love! I think it does a great job as far as appealing to all ages. I literally do not have one complaint about this place and will definitely be back next year!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Arim
California
24 Aug 2012

Excellent and great

Really great vacations the food is delicious, the shows are wonderful and the best, everybody is very enthusiastic and work very hard all the time taking care of everything and everybody. The hotel is very clean and it is very nice to see the dolphins.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: In Hotel

Excelent

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
chitravel
chicago, il
20 Aug 2012

Beautiful room!

We stayed in the tower in a jr suite. It was perfect! Highly recommended!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

4
Happy4ever
Dallas
12 Aug 2012

Relaxing family trip

Great staff,and varied activities. Impressed by food choices,and quality. My spa experience was one of the best I've had. Our whole family enjoyed the trip! We had teenagers with us, and there were water activities for them, but not so much other things. More geared to kids 12 and under. This is definitely a family resort,which was what we were looking for. They need o have another hot tub for the Club area. The location was great,and very peaceful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
nesco
Houston, TX
2 Aug 2012

Great get away.

Great location and service was great. Loved the international diner and japanese onsite restaurant. I will plan on going back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

When making a reservation on line have a shuttle pick up at the airport and drop off when going back home. Convenient, safe, and great service. Also, when you arrived at the airport dont stop at any of the venders there selling activity packages or deals. Go straight through and outside for pickup.

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