Dreams Cancun Resort and Spa All Inclusive

4 stars
Punta Cancun Zona Hotelera, Zona Hotelera, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
1,218 reviews
Dreams Resort sets the standard

I can't say enough good things about this resort. This is my 4th trip and I can't wait to get back. See full review

  • JohLberry
  • 7 May 2013
fabulous hotel and staff

I have stayed at several Cancun hotels and this is by far the best!! The most friendly and helpful... See full review

  • ileftmyheartinmexico
  • 14 Apr 2013
Swim with dolphins, sleep in a luxe room with breathtaking views
When staying at Dreams Cancun Resort and Spa, guests experience a wide range of modern amenities, while being surrounded by a luxury setting rich in cultural heritage. The resort features five restaurants and five lounges that serve international cuisine. Picturesque views of the ocean or lagoon are afforded from the private balconies in the rooms. Guests can also swim with the dolphins in the lagoon. With the Explorer Club for kids, adults can escape while kids take part in supervised activities. In addition to the many recreational and entertainment activities found at the hotel, the close proximity to a wide array of things to do in the area makes Dreams Cancun Resort and Spa an ideal getaway.
Reasons to stay
  • Many dining and entertainment options located within the resort
  • Supervised play activities for kids
  • Swim with resident dolphins at Delphinus Dolphin Experience (fees apply)
Dreams Cancun Resort and Spa rooms
All of the 376 rooms and suites at Dreams Cancun Resort and Spa include large balconies that overlook the ocean, dolphin lagoon or tropical gardens. When staying at this hotel, a host of modern amenities are available, such as 24-hour concierge services and rooms that feature 27" TVs with DVD players, marble bathrooms, electronic safes, direct dial phones, air conditioning with in-room temperature control, coffee/tea makers, bathrobes and slippers, and mini bars that are refilled every day with beer, water and soft drinks. The size of guest rooms and suites can vary greatly to accommodate solo travelers, couples, families and groups. Standard rooms start with the Deluxe Room, which measures 360 square feet and includes hammocks on the balconies of first floor rooms. The Master Suite with Jacuzzi is the largest suite available, boasting 1,720 square feet of space that features two balconies, one bedroom and a large living area that is ideal for families.
Things to do nearby
  • Cookery classes (0 mi/0 km)
  • Cancun Convention Center (0.3 mi/0.4 km)
  • Downtown Cancun (6 mi/ 9.5 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (38 mi/ 61 km)
  • Tulum Ruins (82 mi/131 km)
  • Ancient Coba Ruins (99 mi/160 km)

Dreams Cancun Resort and Spa All Inclusive Rooms

Deluxe Dolphin Ocean View with Private Balcony
All Deluxe rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Spectacular view to on-site dolphinarium plus view of the turquoise Caribbean Sea and Isla Mujeres from the comfort of a very ample balcony. . Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Deluxe 360 Sq.Ft Oceanfront with Private Balcony
All Deluxe Ocean Front rooms are 360 sq.ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Magnifecent full view of the beautiful Caribbean Sea. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club 380 Sq.Ft Oceanfront with Private Balcony
All Club Ocean Front rooms are 380 sq. Ft. In size. These spacious luxury rooms are located in the tower section in front of the Caribbean and with direct access to the Caribe Beach. Each floor on the Tower has only 5 rooms and one suite, thus guranteeing you more privacy during your stay. All Club Ocean Front rooms offer personalized check-in and check-out with concierge service, luxury amenities, king size bed or two double beds, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Dolphin front with Private Balcony
Comfortable room with direct and unique view to the Delphinus Dolphin Experience including hammock on the balcony.
SUPERSAVER Deluxe 360 Sq.Ft Lagoon View with Private Balcony
The Supersaver version of the luxurious Deluxe! All Deluxe rooms are 360 sq. ft. in size and offer private furnished balcony. Superior amenities include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.
Club Junior Suite - 953 Sq.Ft Oceanfront with Jacuzzi
All Club Jacuzzi Jr. Suite are 953 sq. Ft. In size. Located on the corners of each floor of the Club Tower and offer a spectacular view of the Caribbean. There is an ample balcony with Jacuzzi from which you will be able to enjoy the lights of the hotel zone at night. The suite, decorated with typically Mexican materials and colors, also includes a living room, dinning room and full bath. Personalized check-in and check-out with concierge service, luxury amenities, king size bed, private balcony, marble floors, bathroom with bathtub and shower, bathrobes and slippers, hairdryer, phone with data port and voice-mail, alarm clock / radio, Satellite TV, minibar refreshed daily, cofeemaker, iron and ironing board, electronic safe box, electronic keyhole, DVD player, air-conditioning with individual control, 24-hour all inclusive room service, American breakfast, afternoon high tea, Daily newspaper.
Deluxe 360 Sq.Ft Lagoon View with Private Balcony
All Deluxe rooms are 360 sq. Ft. In size and offer private furnished balcony. Superior amenities, include four poster canopy king beds or two double beds. Beautiful tropical lagoon or garden view. Marble bathrooms, 27" satellite TV, bathrobes and slippers, direct dial phone, air-conditioning with in-room climate control, CD / DVD player, alarm clock, electronic in-room safe, coffee / tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks and water.

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Health club
Spa services
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1347 -86.741
Area served
Cancun, Mexico
Nearby airports
CUN - Cancun International, 12 miles
Area description
Located 12 miles from Cancun International Airport. Our hotel is located in the heart of the hotel zone, with the best entertainment centers, world-class stores and Convention Center.

Nearby points of interest

  • Museo Maya de Cancun: 1.8 km
  • El Rey Ruins: 3.5 km
  • Interactive Aquarium: 3.7 km
  • Avenida Kukulkan: 5.4 km
  • Playa Delfines: 8.8 km
  • Dolphinaris Cancun: 13.1 km
  • Riviera Cancun Golf: 15.5 km

Meeting facilities

Meeting Info
Dreams Cancun Resort & Spa has six functional meeting rooms with a capacity of up to 800 people.

Dining

Himitsu Restaurant
Located on the beach, enjoy Pan Asian specialties with a beautiful view of the lighthouse in Punta Cancun and the wonderful Caribbean Sea.
Seaside Grill
Located on the Caribe Beach, the Seaside Grill offers tropical cocktails and snacks, as well as seafood specialties, in an informal beach terrace area.
Rendezvous
Enjoy live music and tropical breezes at the Rendezvous Lobby Bar.
Manatees
Float up for a refreshing cocktail and relax in the shade at this luxurious swim-up bar.
Barracuda
This is the perfect place to enjoy a tropical drink under the shade of our thatched roof, overlooking the Caribbean.
Sugar Reef
Savor your favorite cocktail at the Sugar Reef beach bar.
Azucar Caribbean Bar
Considered the most prestigious bar in all the Mexican Caribbean, Azucar has the best live music. Dance the night away to the sounds of salsa, merengue, and other Latin rhythms. Situated just outside the lobby, only guests of Dreams Resorts & Spas receive complimentary admission & two cocktails.
Oceana
Enjoy fresh fish and seafood prepared on a mezquite grill and beautiful seaside views at the Oceana Restaurant. Open daily from 12 pm to 11pm for lunch, and dinner. For special occasions, enjoy a private, romantic dinner for 2 on our dock. Additional charge and advance reservations required.
World Cafe
Specializing in International cuisine, the World Cafe has an exciting decor and offers an international menu in a casual atmosphere. Air-conditioned dining area with open-air terrace.
Coco Cafe
Enjoy premium espressos, cappuccinos and pastries in a casual and relaxed atmosphere.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1218)

Ratings and reviews for Dreams Cancun Resort and Spa All Inclusive

Overall score

4.3 / 5
1218 out of 1218
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.6
Room comfort:
4.4
Location:
4.7
Value:
4.4

90% would recommend to a friend.

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Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Hartford, CT
20 Apr 2007

very accomodating

Excellent location to area shopping, clubs, restaurants, excusions... Will definitely go back next year

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Houston, TX
24 Sep 2007

Best Staff in Cancun

My husband and I have been to Cancun several time. This time we decided to go for a wedding. I loved the food, the service and the beach itself. It is very well located. You are right at the point of Cancun that you get the best of both tides. The staff was what I was the most impressed with. The entertainment team made sure we were having a good time since it rained all weekend. We didn't need to leave the hotel for anything. We had it all..all inclusive! But if I needed to leave, I was right in the center of everything. Shopping, Dining, and Nightlife!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Coco Bongo, Daddy o's are my two favorite.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
San Francisco, CA
27 Mar 2008

Relaxing in luxury

Great buffet and a choice of excellent restaurants on the property. Staff was extraordinarily accommodating. Always smiling and saying good morning. Because of its size, it's easy to get to know other guests because you frequently run into them. A very relaxing, luxurious and comfortable hotel. My favorite was to see which special service was featured at the spa every morning. Sometimes it was a facial, other times a massage or a wrap, always at a promotional price. I'll be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Nightlife tip: Short walk from hotel

A few late-night bars within steps of the hotel.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Easter Island
14 Apr 2008

great anniversary trip

this hotel was very nice. it was right on the point of the hotel zone with 2 beautiful, white sandy beaches. all 4 restaurants (all inclusive) were excellent. we were on our 10 year anniversary trip, so we did not bring our kids...but would like to bring them back to this hotel. they were very kid friendly. the room was very nice with nice furniture, a mini bar, and an amazing view from the balcony. the room had a safe in the closet, so we didn't have to worry about our valuables. the only complaint was the frequent intoxication of a lot of other vacationers on the resort, due to free drinks. there was vomit smells in a couple of places due to the alcohol. the hotel services (concierge, maid service, and entertainment staff) were fantastic. we had a great time and would go back in a heartbeat if opportunity would arise!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short drive from hotel

the market 28 in down town cancun is about half the price as the flea market by the hotel zone.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Detroit, MI
30 Mar 2008

March 08 at Dreams Cancun

We found Dreams Resort Cancun to be very relaxed and comfortable. We stayed in a Dolphin View room, with king bed and nice balcony. The view of the dolphin pool and ocean were fabulous. The rooms were fully equipped with stocked fridge, oversize walk-in shower and canopy style bed. Even though we arrived early (10am), one of our two rooms was available, so we had a place to change and hit the beach. Dreams is on the point where Cancun is shaped like a number seven, so we could go to the beach facing north or east. Beaches were well attended for refreshments and we always had lots of towels. The resort had multiple restaurants and a snack bar. Food was okay, but not great. However, we never had to wait, and service was always great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Just around the corner (5 minute walk) were lots of night clubs and market-style shops. Buses were readily available also.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Toronto, ON
31 Jan 2008

Outstanding.

Outstanding vacation hotel. Rooms are nice and clean on the oceanside. Beautiful ocean front. Highly recommended. Only disatisfaction is that the fitness room is in serious need of an upgrade.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Denver, CO
12 Aug 2007

Good times!

Very nice hotel. Beaches not crowded. Great views. Good access to the near by shopping and bus line if you want to go into downtown. Near by bars if you want to party but far away enough if you don't. Lots of activities on the property if you want to just hang out. Snorkling was our favorite on property. Mayan ruins off property...very cool must do. Hotel staff was great Rooms were alway clean Food was pretty good. The property also has security patrolling during the day and night, so I would feel safe leaving my kid on property alone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Shopping in Cancun sucks. Stay away. A lot of hussle for cheap jewerly. Which they claim is pure silver. Go see the treasures of the region.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Charleston, WV
2 Feb 2008

Another Wonderful Stay at Dreams

Dreams Cancun Resort & Spa is wonderful. We just can't say enough about this resort. This was our second trip to Dreams and it was even better than last year. The rooms are very clean and the beds are comfortable. The grounds are beautiful and both beaches are clean and usable. You can swim, play, & snorkel at the beach. Plus, you can now swim with the dolphins which was so much fun. All of the restaurants have great food including seafood (love the grouper & sushi), steaks, salads, & desert. The staff at Dreams are wonderful. The location is perfect--very close to shopping facilities and hot party spots. We will visit Dreams Cancun Resort & Spa every year. We love it!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Boston, MA
28 Sep 2007

Class All the Way

After traveling from Boston at 5 in the morning, it was nice to be greeted by a friendly staff. While waiting for check-in, we were offered cold towels dipped in herbs, champagne, and even chocolate chip cookies! Since we had arrived 3 hours before we could check into our room, we were encouraged to try ot one of their restaurants for lunch. We chose the Oceana and loved the food as well as the view of the lovely beach. We had upgraded to the ocean/lagoon view and it was well worth the money. We could see the dolphins playing in the lagoon from our balcony. The room itself was beautifully done - al lwhite and turquoise. There were robes and slippers laid out on the bed. The bathroom was tastefully done- with bath oils, lotion, incense. Even the tollet paper had a gold bow on it! That night we tried room service and found the staff eager to please. The next morning weo wake up to the sound of whistling dolphins. The ggournds were well maintained, and very clean. There's even a llighthouse on the premises, along with some Mayan ruins. There are also iguanas - we named one of them George. t waa our first trip to Cancun, but it won't be the last - and we will certainly return to the Dreams Resort. Higly reommmend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

For one stop shopping, you will find all you need in the way of souvenirs at a fair price at the Fiesta market Place, about a block away. You don't need to go all the way into the city.

Review of Dreams Cancun Resort and Spa All Inclusive

Reviewer score

5
Anonymous
Los Angeles, CA
16 Jun 2007

Great staff

the staff was very pleasant, the rooms were nice and clean. the best thing was the all inclusive offer, the food was good, nothing like being in the ocean and coming back to the beach chair with a cold pina colada waiting and not worrying about a bill.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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