Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

5 stars
Playa Mujeres, Cancun, 77400
Hotel Overview
Reviewer score
4.7
out of 5
827 reviews
Truly doesn't get any better!

This was our second time to go to Excellence Playa Mujeres. The first was for our honeymoon and... See full review

  • Sarah Aworth
  • 7 May 2013
Sooooo amazing!!!

I can not articulate how wonderful the Excellence Playa Mujeres is. We have traveled every year to... See full review

  • Traveling Maine fool.
  • 29 Apr 2013
Romantic beachfront resort with exclusive amenities near Cancun

The contemporary Excellence Playa Mujeres is perched amid seven swimming pools on a picturesque white sand beach. The adults-only resort boasts a 170-slip marina and Greg Norman signature golf course with sweeping Caribbean views. Swanky suites, nine a la carte restaurants featuring separate vegetarian menus, 11 bars pouring premium alcoholic drinks and a fitness center and cardio-conditioning facility are among the perks at this adults-only, all-inclusive property. Many beach, land and water sports are offered within the exclusive resort community.

Highlights
  • Upscale adults-only resort community with Greg Norman Signature Golf Course and inland marina
  • Gourmet cuisine, in addition to spa cuisine, with special vegetarian menus at nine a la carte restaurants
  • Seven swimming pools, four heated in winter, with pool-side and beach waiter service
Rooms

Spacious and extravagant, the guest rooms are outfitted with plush, L-shaped sofas, 42-inch flat-screen TVs, wireless Internet and a radio with iPod dock. Marble bathrooms feature a shower for two. Suites have private terraces adorned with comfortable, stylish furniture. Many two-story rooftop terrace suites are outfitted with heated hydro spa pools.

Dining

Nine a la carte restaurants range from fine Italian dining to wine-centric gourmet tastings, Asian and lobster-themed menus. All restaurants offer separate vegetarian menus. Spa cuisine is available as well. Eleven bars and lounges -- including a lobby martini bar and swim-up pool bar -- are built for relaxing. Guests who prefer privacy can order room service 24 hours a day.

Recreation

A wide array of land and water sports are available, including wind-surfing, water polo, snorkeling and kayaking. There is a Greg Norman Signature Golf Course on site. Cooking, Spanish and dancing lessons are offered, as are theme nights. Guests can arrange private tennis lessons or scuba, deep-sea or private yacht excursions (fees may apply). The resort's Miilé Spa has the Mexican Caribbean's most complete hydrotherapy circuit (fees may apply). An expansive fitness center and cardio conditioning facility is on the grounds.

Transportation
  • Cancun International Airport
Attractions
  • Cancun (5 mi/ 8 km)
  • Isla Mujeres (5 mi/ 8 km)
  • Cancun Hotel Zone (6 mi/ 9.5 km)
Business
  • Full-service business center with audio-visual equipment and shipping services
  • More than 17,000 square feet of flexible meeting space

Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive Rooms

Junior Suite Spa or Pool View Swim Out
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, 4 poster canopy king , full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Honeymoon Suite Ocean Front
Our spacious Honeymoon Suites are 1,280 sq. ft. and offers private and furnished terrace with a lounge bed for two and full front ocean views of the Caribbean Sea. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate living room, separate shower for two with rain shower, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walking closet, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Imperial Suite Ocean Front
Our spacious Imperial Suites are 1,280 sq. ft in the ground floor and in the upper floor (private rooftop terrace suite). The ground floor offers the same as the Excellence Club Honeymoon Suite and the Rooftop Terrace is furnished with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Full ocean front views to Caribbean Sea KING BED. Excellence Room Amenities Apply
Two-Story Rooftop Terrace Suite Spa or Pool View
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, two lounge beds and a table with two chairs. The terrace has a private access for room service. Superior amenities include: round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service, refreshed mini bar. KING BED
Excellence Club Junior Suite OCF
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king bed, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair Dryer scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Excellence Club Two Story Rooftop Terrace Suite OCF
All Two-Story Rooftop Terrace Suites are 807 sq. ft.in the ground floor and in the private Rooftop terrace that offers private, large and furnished terrace, with a HydroSpaPool and shower, 2 lounge beds and a table with 2 chairs. The terrace has a private access for room service, and full Ocean Front Views. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access,four poster canopy king or two double beds,full marble bathroom,separate WC and shower for two with rain shower,sitting area with L-shaped sofa,room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV,bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control,CD/DVD player,alarm clock with i-pod connection, electronic in-room safe(laptop size) coffee/tea maker,daily turn down service, refreshed mini bar.KING BED
Excellence Club Junior Suite Swim Out OCV
Our spacious Suites on the ground floor are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two chairs, private garden and direct access to the pool and full Ocean Front Views of the Caribbean Sea. Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shapped sofa, room service box, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee /tea maker, daily turn down service, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED
Junior Suite Spa or Pool View
Our spacious Suites are 807 sq. ft. and offers private and furnished terrace with a lounge bed for two, two . Superior amenities include: private round Jacuzzi for two with indoor & outdoor access, four poster canopy king or two double beds, full marble bathroom, separate WC, separate shower for two with rain shower, sitting area with L-shaped sofa, room service box, hair dryer, scale and double vanities. 42" flat screen satellite TV, bathrobes and slippers, iron and ironing board, pillow menu, wireless direct dial phone, free high speed internet wireless, walk in closet, air-conditioning with in-room climate control, CD/ DVD player, alarm clock with i-pod connection, electronic in-room safe (laptop size), coffee/tea maker, daily turn down service and Excellence stationary, refreshed mini bar with beer, juices, soft drinks, water and snacks. KING BED or TWO DOUBLE BEDS

Amenities

  • Wireless internet
  • Pool
General
Concierge
Activities
Pool
Health club
Dining
Restaurant
Room service
Services
Business centre
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.2458 -86.8057
Area served
Playa Mujeres, Cancun.
Nearby airports
Cancun International Airport.
Area description
Playa Mujeres is Cancun's newest resort destination. Set in a virgin oasis onthe mainland sheltered by Isla Mujeres, Playa Mujeres feels wonderfully remoteyet is conveniently only 25 minutes from Cancun International Airport.Excellence Playa Mujeres is at the heart of a self-contained resort communitythat includes a world-class golf course, exclusive residences, a variety of finedining and shopping, and a marina with a capacity for 250 vessels. Integratedcarefully into the gorgeous natural Caribbean landscape, Excellence PlayaMujeres brings contemporary luxury to the wilds of the region.

Nearby points of interest

  • Avenida Tulum: 9.6 km
  • Playa Tortugas: 10.9 km
  • Dubai Palace Casino: 11.5 km
  • Museo Maya de Cancun: 12.3 km
  • El Rey Ruins: 15.7 km
  • Interactive Aquarium: 15.8 km
  • Avenida Kukulkan: 16.9 km
  • Playa Delfines: 20.3 km
  • Iberostar Cancun Golf Course: 20.8 km
  • Wet'n Wild Cancun: 22.2 km
  • Dolphinaris Cancun: 23.1 km
  • Riviera Cancun Golf: 25.4 km

Dining

Cafe Kafe
Coffee bar on the main square, serving ice cream and pastry treats in the afternoon, open from 10:00 am to 1:00 am
Martini Bar
Lobby bar open from 9:00am to 1:00am
Spice
Taste our Asian & Japanese Restaurant, where you will find different options from each oriental cuisine. This restaurant has got 4 tepanyaki stations where our chefs will cook only for you. Open for dinner a la carte. No reservation required. DINNER Dress code: Gentlemen-casual elegance: It is required long pants, polo shirts with neck and sleeves or shirts with sleeves and neck, shoes semi-closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Agave
This Mexican restaurant has got two different areas, a Mexican patio and indoor restaurant. Enjoy the real mexican food and our variety of Tequilas. Dinner a la carte. No reservation required. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, shirt with sleeves and neck, shoes semi closed and dress sandals (leather sandals); Ladies - Casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; The access will not be permitted to the restaurant in undershirt with or sleeveless, and/or in beach sandals
Toscana
No reservation required. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Blue
- Swim-up pool bar open from 10:00 am to 6:00 pm
Flavor market
At this restaurant you can taste wines from the entire world and enjoy our bit size creations. . DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals (leather sandals); Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access to the restaurant in shorts, or undershirt with or sleeveless.
Lobster house
Open for breakfast a la carte (from 11 am), and for lunch Deli a la carte with salad bar No reservation required. Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.
Barcelona
The serve breakfast and lunch on buffet, and for dinner you will be able to taste the world famous Mediterranean Cuisine. A la carte for dinner. No reservation required. BREAKFAST Dress code: Shorts, bermuda, wrap and undershirt with sleeve cuts. It is not permitted the access with sleeveless undershirt (tank shirt), in bathing suit and humid clothes; Obligatory the use of shoes semi closed, slippers or sandals. LUNCH Dress Code: Shorts, bermuda, wrap and undershirts with sleeve cuts. It is not permitted the access in sleeveless undershirt (tank shirt), in bathing suit and with humid clothes; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress code: Gentlemen-casual elegance: Use of long pants is required, shirt with sleeves and neck, shoes closed or dress sandals; Ladies-casual elegance: It is required long pants or skirt, night shoes or elegant sandals; It is not permitted the access.
The Grill
This Palapa-restaurant is open most of the day. The hotel serve a late breakfast a la carte, a snack/grill a la carte for lunch and for dinner is our Steak House restaurant. No reservation required. LUNCH Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals. DINNER Dress Code: Gentlemen-casual elegance: The use of short pants is required, polo shirts with sleeves and neck, shoes semi closed and sandals to dress (leather sandals) coincidental; Ladies-casual Elegance: The use of pants is required, capri or skirt, dress shoes or elegant sandals; It is not permitted the access to the restaurant in undershirt with or sleeveless, shorts or bermuda.

Meeting facilities

Meeting Info
Excellence Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, ranging from intimate boardrooms to larger indoor and outdoor reception areas and flexible breakout rooms, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (827)

Ratings and reviews for Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Overall score

4.7 / 5
827 out of 827
Amenities:
4.8
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.4
Value:
4.6

96% would recommend to a friend.

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Review this hotel
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
cape cod ma
22 Feb 2010

good stuff first

the resort was wonderful, top shelf all the way. nothing one could do about the weather except maybe they could have turned up the heat in the hot tubs. we were there for a week and only saw 3 people in the pool and maybe 20 in the hot tubs,food was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Money-saving tip: Short walk from hotel

if you want to go to alsa mujueres there is an old ferry you can walk to (there is a sidewalk) 15-20 min to get there and it cost $6.oousd round trip

Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Clonetester
Phoenix, Arizona
25 Feb 2010

Nice place to get away from everything.

This was the first trip for my wife and I. We have to say that this was a great trip but we still had trouble at the resort. First they said they did not have any king size beds, but when I became rough with the person, the room was ready in an hour. The person behind the desk just wanted money to get us in a room with a king size bed. We did not like this and the next day there was no room service, we had to call in. Also do not exchange money at the hotels, they gave us 12 for 1 but when you go outside it was 13.5 for 1, not a big difference but it does add up if you are planing to go outside. Also the bed was not very comfortable, still have back pains from the bed. Outside of this it was a very nice place. Staff was very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
4
Dining tip: In Hotel

I would for the most part stay at the resort. The flee market and anyother store out in Cancun will and they do ripe you off. I had one store try to sell me a $50-60 chain for $1,000 USD. Also the taxi, do not pay more than 20, including tip. I had a taxi driver say the fare was 30 + tip and when I said 20 he said how about 25. I gave him 22 and he used the F word right at me while my wife was there. Just be aware not to get ripped off and to hold your ground.

Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
Indiana
27 Feb 2010

A beautiful property

This is the first time we've been to an adults only hotel and I have to say that I would highly recommend it to those who want to have a romantic and relaxing vacation. This resort really caters to couples and tries to make it a romantic get-away. The food was excellent and the staff is extremely friendly and helpful. The property is beautiful with lots of pools and a white sand beach. They provide entertainment nightly and many activities during the day if you don't want to sit by the pool. We usually don't travel to the same spot because we like to see other parts of the world, but this is definitely a place we will return to in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
Michigan
5 Mar 2010

good times

nice and relaxing

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Time-saving tip: Not Applicable

eat at aroine 8:30 no lines

Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
North Dallas
8 Mar 2010

Beatiful Resort

The resort was very beatiful. The staff was exceptional, very friendly and accomodating. The food was very good compared to what you get in Cancun and with great variety.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
Boston, MA
17 Mar 2010

Excellence Resort Playa Mujeres

Staff was wonderful and friendly; room was gorgeous; grounds were beautiful; hotel was very clean. Breakfast and lunch were fine; dinner was not very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
michigan
22 Mar 2010

Excellence- Playa Mujeres

Room layout was perfect. Large private balcony with day bed and table. Jacuzzi tub that opens to patio was wonderful, especially considering the "hot" tubs in the resort were tepid. Food was good, but not great. Good quality alcohol, but too few servers out by the pool and beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
3
Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
excelllence cancun
Arlington VA
23 Mar 2010

cancun trip

a great hotel for couple. it was isolated from main cancun and the beach was just ok. but overall it was perfect. would definitely go again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: Not Applicable

from cancun airport, it should cost only around 30 for one way. taxi from hotel to airport is 35. don't use hotel private transfer which would cost 138 roundtrip...

Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
Indiana
4 Apr 2010

Total Relaxation

We just returned from 7 days at Playa De Mujeres and had a wonderful time. We did not leave the resort and went strictly for the pure relaxation of the resort. The staff was phenominal and we could not have been treated more kindly or respectfully. The weather was perfect and with the resort only being 60% full, we did not have to wait for any meals and did not have any trouble finding a place to sit at the pool. Plan on walking a short distance to the many bars around the pool areas for drinks as service can be slow at times. I believe we must be food snobs so with that being said, the food was just OK. We did like Spice, Agave and Chez Isabelle the best. The buffet breakfast was also a huge hit for us...especially the omlete station. We upgraded to a Gulf view which is totally a personal choice. We enjoyed the upgraded service, especially in the Excellence Club lounge before dinner. We did have to squawk a little to get our room cleaned at a convenient time for us. Room service was also very good! There were plenty of evening activities at the hotel for our enjoyment, even if we were just listening to the live music from the bed on our balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Not Applicable

Choose a travel company to and from the report other than Gray Line and Mayaland Tours (their subcontractor). We had to meet with them twice during our stay to arrange the ride back and they were still 1/2 hour late picking us up.

Review of Excellence Playa Mujeres Cancun Luxury Adults Only - All Inclusive

Reviewer score

4
Anonymous
fort lauderdale florida
3 Apr 2010

meets expectations

from check in to check out, great time. lots of activities on site, if you wanted 'em. but you could also just relax in quiet solitude. with the exception of hibatchi-style dinner, food was really good. service always great. staff really tried to accomodate any request. off the beaten path, which worked in my favor as i wanted quiet and had no plans to leave the property. evening shows ok, although "michael jackson" retrospective actually impressed me - the mj impersonator was "spot on". large diversity of people - ages, backgrounds. not stuffy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
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