€186.61 Avg/night
Rate and special offer based on Check-in 19 Dec 2014 Check-out 21 Dec 2014

JW Marriott Cancun Resort & Spa

5 stars
Kukulcan Boulevard KM 14.5, Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.5
out of 5
117 reviews
Great Stay

Hotel is beautiful and staff is great. I would def recommend this hotel. See full review

  • JDerkack
  • 10 Oct 2014
excellent hotel

great experience. if anything i feel that the staff are too attentive to my needs. They are... See full review

  • gunny12
  • 19 Aug 2014
Sophisticated, oceanfront Cancun resort and spa with luxury amenities

The JW Marriott Cancun Resort & Spa is on the Caribbean Sea and offers the utmost in luxury. The tranquil resort has a swanky, three-story Mayan-inspired health spa with fitness center and heated swimming pool. The JW Marriott Cancun Resort & Spa also has indoor and outdoor spa tubs, an indoor pool with lap lanes and a quiet swimming pool. Distinguished guest rooms have private balconies and ocean views. A lagoon-style scuba diving pool, club-level rooms and tennis courts are added amenities.

Highlights
  • Three-story, 35,000-square-foot spa providing massage therapy, scrubs and facials
  • Several pools, indoor and out, including one that is designated "quiet" and another for laps
  • Club-level rooms with pillow menus and spa toiletries

 

Rooms

All of the elegant 448 guest rooms at the 15-story JW Marriott Cancun Resort & Spa have a king or two double beds fitted with luxury bedding and ocean views with a private balcony or terrace. The rooms also have 32-inch flat-panel TVs, luxurious bathrooms with soaking tub, shower and double sinks as well as wireless Internet service (fees apply). Suites are more spacious. Club-level rooms have pillow menus and a lounge serving a hot buffet breakfast, midday snacks, hors d'oeuvres, desserts and cocktails.

 

Dining

Several dining venues at the JW Marriott Cancun Resort & Spa cater to an array of tastes, be it the Southwestern grill or the gourmet Mediterranean trattoria dispensing upscale Italian fare. A Japanese restaurant with teppanyaki tables, Argentinean steakhouse and Thai eatery are also on site. Drinking options range from brews at a sports bar to a lobby lounge turning out classic and creative cocktails.

Recreation

The JW Marriott Cancun Resort & Spa has a fitness center with cardiovascular equipment, free weights and classes as well as two free-form outdoor pools, a 20-foot dive pool with artificial reef, a pool for children and spa pool. Also on site is a club for kids and tennis court. Nearby AquaWorld arranges parasailing flights, fishing trips, fishing excursions, scuba diving and snorkeling (fees apply).

 

Transportation
  • Cancun International Airport (9.3 mi/15 km)

 

Attractions
  • Luxury Avenue (0.5 mi/0.8 km)
  • Hilton Golf Course (1.5 mi/1.6 km)
  • La Isla shopping and nightlife (1 mi/1.6 km)
Business
  • 20,299 square feet of function space spanning 12 meeting rooms, an exhibition space and a grand ballroom
  • High-speed and wireless Internet in meeting areas
  • Catering
  • Business center

JW Marriott Cancun Resort & Spa Rooms

Puerta al Mar - Deluxe Ocean View Room
Celebrate each day of your vacation high above Cancun’s sundrenched beaches when you select a Puerta al Mar guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • Ipod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Estrella del Mar - Deluxe Grand Ocean Front Suite
Your spacious and elegantly furnished terrace inspires you to spend every moment outdoors, enjoying the ocean and pool view, but 1344 square feet of superbly appointed interiors, complete with separate living and dining rooms, bring you inside, perhaps to entertain guests or for the simple joy of lounging. Your days in the sun will make the coolness and comfort of your king bed, in Revive signature bedding, absolutely irresistible. After a night of sleeping beneath a down comforter and 300-thread-count cotton linens, you will be ready to make the most of every amenity the JW Marriott Resort and Spa has to offer. • Wireless Internet connection (surcharges) • One and a half bathrooms • 32- inch flat-screen LCD TV with cable programming and pay movies • iPod station • Walk-in closet • Wet bar and minibar • Bathroom with dual vanity sinks • Bathrobes & slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Double balcony
Las Olas - Ocean View Room
Views of Cancun’s lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select a Las Olas guestroom. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathrobes and slippers • Bathroom with dual vanity sinks • Scale • Vanity mirror • In-room digital safe • Individual climate control
Las Brisas Suite - JW Luxury Suite
Sunshine, ocean breezes and 5-Diamond luxury define your Cancun experience when you select a Las Brisas Suite as the setting for your next vacation. Begin and end each day overlooking the turquoise water from the elegance of your furnished terrace. Step indoors to unwind in sumptuous surroundings, measuring 785 feet, where French doors open into a living room designed in the contemporary JW Marriott style. Slip into extravagant slumber upon a king bed outfitted with our renowned Revive signature bedding that includes a soft down comforter and 300-threadcount cotton linens. • Wireless Internet connection (surcharges) • 32-inch flat-screen LCD TV with cable programming and pay movies • iPod Station • Minibar • Bathroom with dual vanity sinks • Bathrobes and slippers • Scale • Vanity mirror • In-room digital safe • Individual climate control • Separate living room with sofa bed and Flat screen TV

Amenities

  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business centre
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

21.0875 -86.7704
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport (CUN).
Area description
The JW Marriott Cancun Resort & Spa is located in the heart of Cancun’s hotel district, on a beautiful stretch of Caribbean beach on Mexico's Yucatan Peninsula. The JW Marriott Cancun Resort & Spa is adjacent to the Marriott CasaMagna Cancun Resort; the two resorts are connected by a “Skywalk.” Just two miles south of the Convention Center and shopping district, and approximately eleven miles from the Cancun International Airport, the resort is a two-hour drive from several historic Mayan ruin sites and ecological parks.

Nearby points of interest

  • Avenida Kukulkan: 1.1 km
  • Interactive Aquarium: 2.6 km
  • El Rey Ruins: 2.7 km
  • Playa Delfines: 2.7 km
  • Wet'n Wild Cancun: 6.5 km
  • Museo Maya de Cancun: 7.1 km
  • Dolphinaris Cancun: 7.1 km
  • Playa Tortugas: 7.2 km
  • Dubai Palace Casino: 8.4 km
  • Riviera Cancun Golf: 9.4 km
  • Avenida Tulum: 10 km

Dining

Gourmet Deli
This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am – 10:00 pm
Gustino Italian Grill
Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
Beach Walk Market Place
Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
Simply Seafood
Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am – 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
Lobby Bar
A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
Room Service
Room service is available 24 hours a day!

Meeting facilities

Meeting Info
Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Recommendations for you

Customers who viewed JW Marriott Cancun Resort & Spa also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.6 out of 5
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Guest Reviews (117)

Ratings and reviews for JW Marriott Cancun Resort & Spa

Overall score

4.5 / 5
5.01.0
117 out of 117
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4.1

90% would recommend to a friend.

Sort by:
Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Jim on Dad's weekend
Business
Chicago
5 Feb 2013

Familly Trip

Been to the hotel before and like it very much - grat location, great amenties. As always, the hotel tried to put me in a lower level room instead of the room twhich I paid for in the package. After calling it to their attention, I received the suite I had in the past and had paid for.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Holiday purpose:

Business

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
Retired Airline Captain
Business
Ponte Vedra Beach,Fl
4 Feb 2013

Fantastic time

Best hotel in Cancun. Beautiful pools and spa in a fantastic location. Only needs free wifi to make the stay perfect. $14.99/day is crazy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Holiday purpose:

Business

Dining tip: Short walk from hotel

Fred's seafood restaurant across the street has great seafood.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
JOSE NEWYORK
Business
GENEVA, NEW YORK
4 Feb 2013

greAT

IT WAS VERY VERY GOOD OCEAN VIEW, IT CANT BE BETTER

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Holiday purpose:

Business

Shopping tip: Short drive from hotel

MARKET 28

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
thebroker
Business
Houston
31 Dec 2012

JW Marriott Cancun Resport- Dec 23-26

Our stay at JW Marriott this past Christmas was a last minute decision, so the cost was more than what it should have been if planned in advance. Our experience was outstanding, from the room view of the ocean to the subperb food at the Sedona restaurant. Staff were very friendly and offerred assistance for our every need. The waiters at the Adult Pool, were absolutely the best, from drink service to fool deliverly, to towel and lounge set up. We would definitley plan to come back and stay a this 5 diamond hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Holiday purpose:

Business

Dining tip: In Hotel

The food at Sedona, from buffet breakfast to dinner was always spot on and of the highest quality and servive.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
shridhar
Business
chicago, IL
24 Dec 2012

Beautiful hotel

It was an excellent experience. This hotel has great amenities, including gorgeous pool, spa and restaurants. Food is little expensive but in line with 5 star hotel prices. Concierge, pool and room service staff, restaurant staff, all were courteous and attentive. Receptionist at front desk could have been little more cheerful but that did not stop us from having a lot of fun at this great hotel. Just a note, this is not a party hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Holiday purpose:

Business

Review of JW Marriott Cancun Resort & Spa

Reviewer score

3
5.01.0
BE Chicago
Business
Chicago
11 Dec 2012

Sleepy JW Marriott

Stayed at the JW around Dec 6-10. It was a nice hotel, but below my expectations for a JW Marriott, especially a Resort property located on the Yucatan. My newspaper did not show up, despite two separate requests on two separate days. Food service was very good at the Argentine Steakhouse at the adjacent Casa Magna Marriott property (coming from a Chicago Steak conossiouer). The resort was too sleepy for my liking, like where is everyone sleepy. I am a Gold member of Marriott and chose the Marriott b/c I thought I knew what to expect. however in hindsight, I would have chosen a different property that had a bit more energy. Pricing for a la carte (ie drinks) is outrageous, as expensive as you would pay at a Marriott in NYC or Seattle. Maid service was very good, no complaints about the cleanliness of our room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
2
Holiday purpose:

Business

Money-saving tip: Short drive from hotel

Take the R1 or R2 buses into Cancun or Playa Tortugas, rather than hiring the hotel's car. The buses stop constantly, right in front of the Hard Rock hotel (next to the JW Marriott). Cost is about 8-9 pesos ($0.75 US).

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Funny money
Business
Raleigh, NC, USA
14 Oct 2012

Great location

Excellent service and location. I recommend this hotel to anyone. the pool area is fun and beach are fantastic... Also, the restaurants on site were very good...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Holiday purpose:

Business

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
Sokrmom
Business
Medford, Oregon
8 Aug 2012

Very clean, slow front desk, no upgrades

We had a very good (not great) time at the JW Marriott. We are Marriott gold members and they offered no upgrades. It took 3 times giving them our Marriott Rewards # for them to even add it to our reservation. The staff at Champions at the Casa Magna next door went above and beyond for us and opened the doors early so we could watch an Olympic event. The front desk check in process was super slow and every time we went to the front desk for anything it took forever. The restaurant staff at the Sedona Grill was very friendly as well as the pool staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Holiday purpose:

Business

Money-saving tip: Not Applicable

Take the bus instead of a cab. It is a great value and very easy to get around. The drivers are very helpful in stopping where you need to get off.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

4
5.01.0
ATL Whitney
Business
Atlanta, Georgia
30 Jul 2012

Excellent service

The only thing I would improve upon is the rooms. The room was comfortable and clean, but the secondary furniture , such as the couch was a little worse for the wear. Service was awesome throughout the resort. The restaurants all provided excellent food as well as excellent service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Holiday purpose:

Business

Money-saving tip: In Hotel

They give out coupons to all of the restaurants for 10 -15% off. I think if you ask nicely you'll be able to get these at the front desk.

Review of JW Marriott Cancun Resort & Spa

Reviewer score

5
5.01.0
MrDimitri
Business
Nc
21 Jul 2012

Perfect family vacation!

Our family of 4 stayed there in July for a week . This was the best hotel, best vacation ever! Expensive but worth every dollar! Fantastic amenities, beach, swimming pool, restaurants etc. Can't say enough good things and can't wait to go back!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Holiday purpose:

Business

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