JW Marriott Cancun Resort & Spa
http://www.ebookers.ie/hotels/Mexico/Cancun/JW_Marriott_Cancun_Resort_&_Spa.h34729/
Hotel Overview
Senior spring break
Perfect vacation. This hotel is the kind we are used to with kids! Beach is awesome!! Perfect...
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SzqD
- 8 Apr 2013
Familly Trip
Been to the hotel before and like it very much - grat location, great amenties. As always, the...
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Jim on Dad's weekend
- 5 Feb 2013
Sophisticated, oceanfront Cancun resort and spa with luxury amenities
The JW Marriott Cancun Resort & Spa is on the Caribbean Sea and offers the utmost in luxury. The tranquil resort has a swanky, three-story Mayan-inspired health spa with fitness center and heated swimming pool. The JW Marriott Cancun Resort & Spa also has indoor and outdoor spa tubs, an indoor pool with lap lanes and a quiet swimming pool. Distinguished guest rooms have private balconies and ocean views. A lagoon-style scuba diving pool, club-level rooms and tennis courts are added amenities.
Highlights
- Three-story, 35,000-square-foot spa providing massage therapy, scrubs and facials
- Several pools, indoor and out, including one that is designated "quiet" and another for laps
- Club-level rooms with pillow menus and spa toiletries
Rooms
All of the elegant 448 guest rooms at the 15-story JW Marriott Cancun Resort & Spa have a king or two double beds fitted with luxury bedding and ocean views with a private balcony or terrace. The rooms also have 32-inch flat-panel TVs, luxurious bathrooms with soaking tub, shower and double sinks as well as wireless Internet service (fees apply). Suites are more spacious. Club-level rooms have pillow menus and a lounge serving a hot buffet breakfast, midday snacks, hors d'oeuvres, desserts and cocktails.
Dining
Several dining venues at the JW Marriott Cancun Resort & Spa cater to an array of tastes, be it the Southwestern grill or the gourmet Mediterranean trattoria dispensing upscale Italian fare. A Japanese restaurant with teppanyaki tables, Argentinean steakhouse and Thai eatery are also on site. Drinking options range from brews at a sports bar to a lobby lounge turning out classic and creative cocktails.
Recreation
The JW Marriott Cancun Resort & Spa has a fitness center with cardiovascular equipment, free weights and classes as well as two free-form outdoor pools, a 20-foot dive pool with artificial reef, a pool for children and spa pool. Also on site is a club for kids and tennis court. Nearby AquaWorld arranges parasailing flights, fishing trips, fishing excursions, scuba diving and snorkeling (fees apply).
Transportation
- Cancun International Airport (9.3 mi/15 km)
Attractions
- Luxury Avenue (0.5 mi/0.8 km)
- Hilton Golf Course (1.5 mi/1.6 km)
- La Isla shopping and nightlife (1 mi/1.6 km)
Business
- 20,299 square feet of function space spanning 12 meeting rooms, an exhibition space and a grand ballroom
- High-speed and wireless Internet in meeting areas
- Catering
- Business center
JW Marriott Cancun Resort & Spa Rooms
- Puerta al Mar - Deluxe Ocean View Room
- Celebrate each day of your vacation high above Cancuns sundrenched beaches when you select a Puerta al Mar guestroom. Toast the Caribbean Ocean and its seemingly-endless horizon with cocktails for two on your balcony. Let the ocean soothe you into the luxury of 5-Diamond resort sleep when you sink into a king bed or two double beds outfitted with tropical-weight comforter(s). Your guestroom provides 43.5 square meters (467 square feet) of superb living space and all of the amenities you have come to expect from a world class resort, including: Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies Ipod Station Minibar Bathrobes and slippers Bathroom with dual vanity sinks Scale Vanity mirror In-room digital safe Individual climate control
- Estrella del Mar - Deluxe Grand Ocean Front Suite
- Your spacious and elegantly furnished terrace inspires you to spend every moment outdoors, enjoying the ocean and pool view, but 1344 square feet of superbly appointed interiors, complete with separate living and dining rooms, bring you inside, perhaps to entertain guests or for the simple joy of lounging. Your days in the sun will make the coolness and comfort of your king bed, in Revive signature bedding, absolutely irresistible. After a night of sleeping beneath a down comforter and 300-thread-count cotton linens, you will be ready to make the most of every amenity the JW Marriott Resort and Spa has to offer. Wireless Internet connection (surcharges) One and a half bathrooms 32- inch flat-screen LCD TV with cable programming and pay movies iPod station Walk-in closet Wet bar and minibar Bathroom with dual vanity sinks Bathrobes & slippers Scale Vanity mirror In-room digital safe Individual climate control Double balcony
- Las Olas - Ocean View Room
- Views of Cancuns lively beach scene and the blue of the Caribbean Ocean are yours to delight in when you select a Las Olas guestroom. Step out onto your balcony each morning to a Mayan sunrise and coffee for two at your cocktail table. Dream the night away in 5-Diamond luxury upon a king bed or two double beds outfitted with tropical-weight comforter(s). Thoughtful amenities in your 43.5 meter guestroom (467 feet) include: Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies iPod Station Minibar Bathrobes and slippers Bathroom with dual vanity sinks Scale Vanity mirror In-room digital safe Individual climate control
- Las Brisas Suite - JW Luxury Suite
- Sunshine, ocean breezes and 5-Diamond luxury define your Cancun experience when you select a Las Brisas Suite as the setting for your next vacation. Begin and end each day overlooking the turquoise water from the elegance of your furnished terrace. Step indoors to unwind in sumptuous surroundings, measuring 785 feet, where French doors open into a living room designed in the contemporary JW Marriott style. Slip into extravagant slumber upon a king bed outfitted with our renowned Revive signature bedding that includes a soft down comforter and 300-threadcount cotton linens. Wireless Internet connection (surcharges) 32-inch flat-screen LCD TV with cable programming and pay movies iPod Station Minibar Bathroom with dual vanity sinks Bathrobes and slippers Scale Vanity mirror In-room digital safe Individual climate control Separate living room with sofa bed and Flat screen TV
Amenities
- Wireless internet
- FREE parking
- Pool
- General
- Concierge
- Activities
- Pool
- Health club
- Spa services
- Dining
- Restaurant
- Room service
- Services
- Business centre
- Conference facilities
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport (CUN).
- Area description
- The JW Marriott Cancun Resort & Spa is located in the heart of Cancuns hotel district, on a beautiful stretch of Caribbean beach on Mexico's Yucatan Peninsula. The JW Marriott Cancun Resort & Spa is adjacent to the Marriott CasaMagna Cancun Resort; the two resorts are connected by a Skywalk. Just two miles south of the Convention Center and shopping district, and approximately eleven miles from the Cancun International Airport, the resort is a two-hour drive from several historic Mayan ruin sites and ecological parks.
Nearby points of interest
- Avenida Kukulkan: 1.1 km
- Interactive Aquarium: 2.6 km
- El Rey Ruins: 2.7 km
- Playa Delfines: 2.7 km
- Museo Maya de Cancun: 7.1 km
- Dolphinaris Cancun: 7.1 km
- Riviera Cancun Golf: 9.4 km
Meeting facilities
- Meeting Info
- Hotel has nine meeting rooms, a grand ballroom and creative catering and professional meeting planners to handle all details.
Dining
- Gourmet Deli
- This restaurant provides meals and snacks for breakfast, lunch and dinner. Hours: 6:00 am 10:00 pm
- Gustino Italian Grill
- Serving fresh seafood and specialty cuisines. Hours: 6:00 pm - 11:00 pm
- Beach Walk Market Place
- Poolside service offering sandwiches, snacks and drinks. Hours: 9:00 am to 6:00 pm
- Simply Seafood
- Seafood restaurant open for breakfast, lunch and dinner. Hours: 6:30 am 11:00 pm Closed for lunch through October 27, 2009. Closed for dinner through September 30, 2009.
- Lobby Bar
- A sophisticated setting for cocktails and conversations. Hours: 4:00 pm to 12:00 am
- Room Service
- Room service is available 24 hours a day!
Hotel Policies
- Check-in:
- 1600
- Check-out:
- 1200
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (93)
Ratings and reviews for JW Marriott Cancun Resort & Spa
- All travellers (93) 4.5 / 5
- Business (1) 5 / 5
- Couples (38) 4.5 / 5
- Families (43) 4.4 / 5
- Friends (4) 4.3 / 5
- Singles (6) 4.5 / 5
- L.G.B.T. (1) 4 / 5
- Amenities:
- 4.4
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.6
- Room comfort:
- 4.6
- Location:
- 4.5
- Value:
- 4.1
90%
would recommend to a friend.
- most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Anonymous
Great Hotel
Overall a great hotel. Pool is huge with varying temperatures. Beach is great, but already showing signs of erosion since being rebuilt. The one complaint we had was room service coming after 4pm each day. We've stayed at the Ritz, Meridien, and FAGCB and would recommend the JW above them for the value and service you get.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
expected more
Somewhat disappointing
The staff was very friendly and the rooms were spacious. The rooms could have been cleaner. In one of our two rooms, it looked like someone had sprayed all four walls with champagne...Our rooms also smelled of cigar smoke when we checked in. Our bellman called the front desk to alert them, but no one ever came to fix the problems. The food at the onsite restaurants was good, but service was incredibly slow.... The pool/beach area is very clean, well maintained and beautiful. Wi-fi and business center services were very expensive. The spa is pretty, service was okay, but nothing special. Overall, it was certainly not awful, but I do not think I would go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Reviewer score
Would recommend
Anonymous
Fabulous Trip thanks to Cheap Tickets
Great trip. I would watch the weather because evey day about 2 it got very cloudy and windy, so if you want a Tan, get out from 9-1. We have been to the JW 4 times, love the hotel, the Lobby Bar has a live singer and they play great songs and the Margueritas and Cosmos are great. The beds are comfy, but definitely upgrade to an Ocean View ad get the travel round trip, the service is excellent and the Van's are very clean
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short drive from hotel
Eat at La Madonna in in La Isala Shopping Center ($9 cab ride) and definitely eat at Harry's (fabulous ad near the hotel)
Reviewer score
Would recommend
Anonymous
JW has seen better days
This was my 3rd time at the JW. While I was there I had breakfast at the hotels restaurant (big mistake). The waiter came to my table after I had been sitting for about 7-10 min. Making faces. Then took our order, but didn't write it down. So as you can imagin yeah he got the order wrong. Long story short he argued with my table for a while that we had order what he brought. Then finally gave an upset look and walked away and brought what we had ordered. He didn't wait on us, instead he sent someone else. The hotel is looking rundown, restrooms in the pool area have missing faucets and smell. Oh but be carefull when buying tours from the agency inside the hotel, they gave me a price in dollars but when they billed my credit card they increased the price. I asked for a refund on the card and offered to pay in dollars for the original price that they quoted, but they refused. Make sure that if you need a taxi you ask for [...], very friendly and reliable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Dining tip:
Short drive from hotel
Kukulcan plaza has a great mexican restaurant, with live maricahi music at night, it's call Tequila or something like that.
Reviewer score
Would recommend
Anonymous
JW Marriott does it again
Relaxed Went on day trip to Chichenitza It was devoid of crowds and felt lonely It was an excellent trip and was among the best trips I have taken
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Dining tip:
Short walk from hotel
La Hacienda Sisal was one fine Mexican restaurant a 10 minute walk from the hotel
Reviewer score
Would recommend
Anonymous
100% recommendable
simple to say it was great!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Awesome Experience!
This was my 2nd stay at the JW Marriott Cancun and the hotel was awesome. I utilized the SPA services and it was definitely a wonderful experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Robinson's
Cancun Vacation
This hotel had excellent service. The staff was incredible and really seemed eager to make our stay very enjoyable.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Money-saving tip:
In Hotel
I would suggest upgrading to the Club 9 experience where the food and drinks are included as meals and alcoholic beverages are very expensive in Cancun!
Reviewer score
Would recommend
Anonymous
August 2010 trip
Staff was outstanding. Service was first rate; friendly and courteous. Room amenities lacking in the suite we were in. No coffee maker, refrigerator, microwave.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Aqua World (close by) was great for fishing activities.
Reviewer score
Would not recommend
Anonymous
Poor Services
I was not happy with JW Marriott. I felt like we were being mistreated.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
- * includes taxes
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