Emporio Ixtapa

3 stars
Blvd Ixtapa S/N, Zihuatanejo, Ixtapa, 40880
Hotel Overview
Reviewer score
3.8
out of 5
36 reviews
Great family getaway!!!!!!

Super friendly staff, great location. We will be back:) See full review

  • Timtation
  • 26 Mar 2013
Great Hotel Stay

The staff is so nice and easy to work with. They are there to help and make your stay the best it... See full review

  • Travelers from IL
  • 29 Oct 2012
Bright, fresh rooms and suites with Wi-Fi and ocean or mountain views
Emporio Ixtapa guests are greeted in a spacious marble lobby with gleaming marble floors, traditional wood and leather chairs wicker planters and abundant tropical plants, covered by a dome inspired by Mexican colonial architecture. The 11-story hotel provides Pacific and mountain views from every vantage point. A peaceful atmosphere is ideal couples or families seeking privacy to relax and enjoy the sun and sea. Emporio Ixtapa is located across a shopping area where tourists can browse the stores and boutiques.

Within the area, vacationers can enjoy surfing/boogie boarding, waterskiing, jet skiing, water polo, volleyball, windsurfing, snorkeling, fishing, sailing and scuba diving.  Holidaymakers can also tee off at Marina Golf Club and the Palma Real.

Highlights
  • Three restaurants, lobby bar and pool bar
  • Outdoor swimming and children’s pools
  • Oriental Spa and Jacuzzi
  • Two tennis courts
Rooms
All of the 219 rooms and suites at the Emporio Ixtapa feature contemporary furniture, air conditioning and climate control, wireless Internet access, electronic safe deposit box, 32-inch LCD TV, mini bar, ironing facility, dryer, vanity mirror and radio alarm clock with iPod dock.
Features
At Hotel Emporio Ixtapa, vacationers can play on the two tennis courts, relax in the heated Jacuzzi that can accommodate 10 persons or take a swim in the outdoor pool. Guests can also avail of rejuvenating treatments at Oriental Spa (fees may apply)

For a more convenient stay, the Hotel Emporio provides parking, concierge service, babysitting on request, car rental assistance, room service, palapas on the beach and wireless Internet access in guest rooms and public areas. Indoor and outdoor event spaces that can host up to 700 guests for social gatherings or business meetings are also on offer.
Dining
Guests at Emporio Ixtapa Hotel can feast on Mexican and international cuisines a la carte or buffet-style at Condimento Restaurant, enjoy Italian cuisine at Italian Arrecife Restaurant or sample the seafood dishes next to the beach at Sunset Grill. Cap off the day with drinks at the lobby bar or the snack and pool bar.
Transportation
  • Ixtapa-Zihuatanejo International Airport (10 mi/15.7 km)
  • Mexican Federal Highway 200 (1 mi/1.9 km)
  • Mexican Federal Highway 134 (5 mi/7.8 km)


Attractions
  • Plaza las Fuentes (Across the street)
  • Magic World water park (0.4 mi/0.6 km)
  • Delfiniti Ixtapa dolphinarium (0.5 mi/0.9 km)
  • Campo de Golf Ixtapa (0.6 mi/0.9 km)
  • Marina Ixtapa Golf Club (1 mi/2.1 km) 
  • La Costa Grande Archaeological Museum (3 mi/5.1 km)
  • Isla Ixtapa (4 mi/6.2 km)
Business
  • Two conference rooms accommodate up to 400 people
  • Catering service available

Emporio Ixtapa Rooms

Standard Ocean View EP
Standard Ocean View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
Standard Mountain View AI
Standard Mountain View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
Standard Mountain View EP
Standard Mountain View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, Coffee Maker and Hair dryer, ocean or mountain view.
Standard Ocean View AI
Standard Ocean View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer ocean or mountain view.

Amenities

  • Wireless internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Health club
Spa services
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business centre
Babysitting/Child services
Tour desk
Meeting/banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

Hotel Map

17.6463 -101.5514
Area served
Ixtapa, Mexico.
Nearby airports
Ixtapa/Zihuatanejo Airport (ZIH): Approximate driving time is 20 minutes and distance is 6 miles.
Area description
Strategically located in the center of Palmar bay, 5 min Marina Golf Club and the Palma Real, 15 Min the airport and a 10 min, the picturesque town of Zihuatanejo, Ixtapa Emporio contemporary architectural style, offers guest a stunning view of the Pacific Ocean or mountain, from any point of its eleven floors.

Meeting facilities

Meeting Info
We offer three meeting rooms, one of them divided into 3 modules with capacities for 500 participants in different productions, large gardens for 700 excellent open air for cocktails and special events, which will also feature our food menu and drinks according to the needs of your group. It will be a place to serve in the coordination of services like: Hostess bus rental, executives and simultaneous translation as we have professional assistance companies specializing in groups, either preparing audiovisual or complementing your stay with sports, tours and various activities. Meet the new concept of Sunset Wedding, where we will make your dream a memorable day at the seaside. Count on our experience performing: banquets, meeting, conference, product launches or promotions, indoor and outdoor exhibitions, weddings and theme parties.

Dining

Condimento Restaurant
We expect a varied and fresh buffet of Mexican and international cuisine at breakfast and lunch, or a la carte.
Snack & Pool Bar
Take a energizing sun bath of the edge of the pool while enjoying a delicious meal and a variety of snacks.
Italian Arrecife Restaurant
Enjoy a great Italian dinner under the stars, on the terrace or inside the restaurant.
Sunset Grill
Grilled Sea and land next to the beach with exquisite choices of fish, shellfish and cuts you choose before sending it to the grill. Delicious salad bar and desserts for dinner while enjoying the sunset. In service during the winter season.
Lobby Bar
The sunset takes on a greater charm sipping a cocktail and listening varied a select blend of music.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (36)

Ratings and reviews for Emporio Ixtapa

Overall score

3.8 / 5
36 out of 36
Amenities:
3.6
Room cleanliness:
4.3
Hotel staff:
4.1
Room comfort:
4
Location:
4.7
Value:
4

83% would recommend to a friend.

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Review of Emporio Ixtapa

Reviewer score

4
elsiete77
Overland Park, Kansas
1 May 2013

Nice weekend break

Preety happy with my sea view room, well equipped, nice pool, great drinks and delicious buffet for lunch and breakfast. Right on the beach, what else can you ask for? Did I forget to mention Señor Frog´s is accross the street?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Eat in the hotel, food was great!

Review of Emporio Ixtapa

Reviewer score

4
Peter Ng
Business
Camarillo, CA
11 Apr 2013

2 separate nights of stopover

Best value for resort style accommodation at Ixtapa by the beach & close to many restaurants. Air conditional & refrigerator in the room are due for upgrading.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Holiday purpose:

Business

Review of Emporio Ixtapa

Reviewer score

3
Expat mama in Mexico
Mexico City, Mexico
1 Apr 2013

Forget getting a good nights rest!

I´ll start with my biggest complaint about this hotel. The air conditioning is connected to a motion sensor in the corner of the room. When you go to sleep, the air conditioning turns off and there is just a fan, blowing warm air. We kept waking up hot and sweaty throughout the night! Otherwise, I really liked the size and location of the hotel. The hotel is small and right on the beach and since we live in Mexico, we visited on a Mexican holiday weekend and although it was full, it never felt crowded. That said, the best spot for enjoying the view is on the patio next to steps to go down to the beach. However the staff kicks you out at 2:30 everyday to set up the grill. The beach is beautiful (the waves are strong and big though) and the hotel is right in front of an outdoor mall with about a dozen restaurants that are economical. The room was clean and recently remodeled and the maid did an excellent job cleaning up after us and decorating with flowers!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
4
Dining tip: Short walk from hotel

About a dozen restaurantes right in front of the hotel and are great for meals if you don´t go the all inclusive route. The hotel charges extra per day just to use the in room coffee maker though! This is just not right. I balked and went across the street to a convenience store and bought some instant coffee.

Review of Emporio Ixtapa

Reviewer score

4
Ixtapa stay
Emporio
26 Mar 2013

Great place!

We enjoyed this hotel very much. We used the bikes they offer for free, as there is a great biking trail right across the road. The rooms were clean & the beds very comfortable. The staff was very kind & always helpful. We loved the beach! We would go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Emporio Ixtapa

Reviewer score

5
Timtation
Spicer, Minnesota
26 Mar 2013

Great family getaway!!!!!!

Super friendly staff, great location. We will be back:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Emporio Ixtapa

Reviewer score

2
jukaba
Minneapolis, Minnesota
22 Mar 2013

Emporio 3 star rating sliding towards 2 stars

Emporio Hotel location is great. Our room was 7th floor corner with view of the beach and town which was nice. Room was marginal and loud- had to close windows at night due to street / music noise. Bed was comfortable. Room had small, floor-level (plumbing access?) door that would not stay closed. Inside was creepy and smelly and needed to position trash can in front of door to keep it closed. Cheap plastic toilet seat that kept sliding off toilet. Hotel decor bland. Lots of kids. Not a good value for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Shopping tip: Short walk from hotel

Surprisingly, the price of sterling sliver jewelry was less than the price in Zihuatanejo.

Review of Emporio Ixtapa

Reviewer score

4
Outaluck
Centralia, Washington
15 Feb 2013

Best low-key vacation

Staff are the most helpful, refreshment service was excellent. Everything; with the exception of the air conditioner was perfect.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Review of Emporio Ixtapa

Reviewer score

4
pleased in paradise
Sugar Springs Michigan
13 Feb 2013

We'll stay there again!

Since the Dorado turned "All-Inclusive", we needed to find another hotel in this perfect location. After reading reviews of the Emporio, we expected just average, however---it was better than that. The pool area gets a much needed breeze and the size of the area is good. The internet service in our room for the first week was terrific, however the final 5 days it was not available. They kept promising it would return, but never did. However, it was still always available in the lobby----not as convenient, but at least available. Beer prices not great--much better across the street, but Happy Hour made the price a little better. We will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Dining tip: Short walk from hotel

You can't beat the location, although there are other hotels in the immediate area.

Review of Emporio Ixtapa

Reviewer score

4
chbcdave
Business
Mustang, OK
11 Feb 2013

Very Nice

Other than a little trouble with the AC and WiFi, the room was comfortable and restful. The staff was helpful and courteous. Will stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Holiday purpose:

Business

Review of Emporio Ixtapa

Reviewer score

4
scottagross
Cameron Park, CA
5 Feb 2013

Nice rooms! Great food! Wonderful staff!

This was our 5th visit to Hotel Emporio and we would gladly go back again. It isn't the fanciest hotel in Ixtapa but the people that work there make it our favorite hotel. The breakfast buffet is fantastic and almost all of the staff speaks English and they are happy to help me with my Spanish. The rooms are clean and comfortable. We don't do 'all inclusive' mainly because just across the street from the hotel is a half mile of shops, stores and many wonderful restaurants (Mexican, Italian, American, etc.). It's very popular with the Mexican people. In California, if a Mexican restaurant has a large Latino clientele, I figure the food is good and authentic. Why shouldn't the same hold true for a hotel in Mexico?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

All the great restaurants across the street from the hotel.

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