Krystal Vallarta

We stayed at the Krystal on our previous visit to PV and that is why we choose it again. On our last stay we were in their beachfront tower and we liked it very much - this time we were in the newest tower, which unfortunately did not meet our expectations. When we made the reservation we were under the impression that we were going to be in the same beach tower, so we were a little disappointed. It would be nice to have an airconditioned lobby in the hotel towers. One of the restaurants was closed during our entire visit so there were only 2 to choose from - they were both just OK. Room service was better. It is however in great walking distance to a grocery store for water and fruit and close to downtown and the Marina - only $80 pesos to downtown and $60 pesos to the Marina. The property is very large and the staff is good about giving you rides around the grounds if you need one.

[...] I loved the spa and wait staff but the front desk is lacking.[...]

Overall it was a good trip. The resort was nothing speacial. We had the Deluxe Ocean View room and I'm very glad we upgraded. Great Ocean View and the Room was 10x better than the Non-Deluxe rooms.

The Hotel is a good value. its located close to the airport and in the resoprt part of town. The villas look like they would be great for a family. There are plenty of activities arranged by the hotel.

great people

our experience was very enjoyable... service was outstanding , hotel was very pretty , everyone we spoke with were very polite. the only thing that has some opportunities were the jacuzzi's some people were using them has small swimming pools with young children, this is not what they were designed for, many adults waiting to use them. we will deffinently return and recomend to others.. thank you!

Most of the time we went out to town during the evening. While being around the pool it would be great to be able to hear the music everywhere. In many other resorts they have great entertainment during the day such as dance competition,races, etc. The food at this resort wasn't good at all. It was the same thing for breakfast, lunch and dinner everyday.I was hoping to have a bigger buffet to pick from and be exited to come to dinner with a different theme of food. The 4 restaurants were so much better then the food in the whole resort. One other thing that we didn't like was when the cruise travelers came to our hotel as if they lived there. its nice to have them around but when the pool gets too crowed and when you can't find a place to lay down isn't that fun. Being a all-inclusive member in the hotel we should have the right to be taking care of at the bar first than the cruise travelers. Other than that, we did like our room and most of the staff was wonderful and the location was great, not to far from anything, such as town, the airport and food markets.

We stayed six nights and did NOT take the all-inclusive. Service was fine, beach front excellent, room clean (especially since we left a 20 peso tip each morning) We took very cheap, quick public buses into the Center each evening for dinner, only $0.50 per person each way. Weather for this spring break trip was picture-perfect.

The location was perfect for me (us.) It was beautiful, clean, quiet, picturesque, great service, wonnderful atmosphere. Newly remodeled fitness center, child care and restaurants. Believe it or not the two restaurants that had sushi and italian were really good too. Mexico is still a huge bang for a little buck. Thank you for having us.

The hotel was great from the start. Staff checked us with no hassle, taken by cart to the room, very clean and better than the pictures showed. Very fun pool with activities for young adults, quite pool for children and young families, great beach for those looking to laze. Inexpensive, some mild construction in the area, near bus loop to downtown and mariana, grocery practically next door, clean crowd of people.