Novotel Lakeside Rotorua

4 stars
Lake End, Tutanekai Street, ROTORUA, 3010
Hotel Overview
Reviewer score
4.7
out of 5
62 reviews
Good Location

I enjoyed my stay, although would have expected the spa to offer more than a small mineral pool... See full review

  • Jonaeon
  • 17 May 2012
Very comfortable hotel in a great

Very comfortable hotel in a great location. Excellent breakfast buffet. Lovely spa facilities. ... See full review

  • Robert
  • 16 Aug 2011
Situated on the picturesque shores of Lake Rotorua, this hotel offers tranquil surroundings with sensational views. Our central location is easily accessible to cafés, restaurants and local attractions. Stunning natural scenery and geothermal wonders makes this the ultimate holiday or conference destination. Enjoy a world of culinary excitement at the Atlas Restaurant. Clarke's Bar features an al fresco courtyard. Matariki offers the popular and exciting Maori cultural nightly performances.

Novotel Lakeside Rotorua Rooms

1 Kg bed + Sofa Sup
Superior Room King-size bed. Our superior king room combines modern decor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 children
2 Db beds Sup
Superior Room with 2 double beds. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities such as broadband internet and free car parking, also offers city views. Up to 2 adults and 2 children. No rollaway.
2 Db beds Sup Lake V
Superior 2 Double Beds Lake view. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities such as broadband internet and free car parking, also offers Lake views. Up to 2 adults and 2 children. No rollaway.
1 Kg bed + sofa Sup Lake View
Superior Room King-size bed Lake View. Our superior king lake view room combines modern decor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 children. With

Amenities

  • High speed internet
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Activities
Heated pool
Fitness centre or spa
Jacuzzi
Sauna
Golf
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Babysitting/Child services
Concierge desk
Security
Wake-up service
Safe deposit box
Meeting/banquet facilities
Barber/Beauty shop
Porters
FAX
Currency exchange
Internet
High speed internet
Parking
Parking
Valet parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Iron
Sprinklers in rooms
Bath tub

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Reviewer score 4.7 out of 5
Reviewer score 4.7 out of 5

Hotel Map

-38.1316 176.2516
Nearby airports
HLZ, (HLZ), 80.00, KM, E;
Area description
Downtown

Nearby points of interest

  • Rotorua Arts Village: 0.8 km
  • Polynesian Spa: 0.9 km
  • Kawaha Point: 2.9 km
  • Whakarewarewa Hot Springs: 3.4 km
  • Te Puia: 3.6 km
  • Rainbow Springs Kiwi Wildlife Park: 3.6 km
  • Gondola Cableway: 3.8 km
  • Agrodome: 7.1 km
  • Brunswick Park: 9.8 km
  • Hamurana: 10.8 km
  • Lake Tarawera: 13.7 km

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by ebookers.ie

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Guest Reviews (62)

Ratings and reviews for Novotel Lakeside Rotorua

Overall score

4.7 / 5
62 out of 62
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.3
Room comfort:
4.6
Location:
4.9
Value:
4.5

98% would recommend to a friend.

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Review this hotel
Review of Novotel Lakeside Rotorua

Reviewer score

4
Jonaeon
Santa Monica Ca
17 May 2012

Good Location

I enjoyed my stay, although would have expected the spa to offer more than a small mineral pool next to a small size swimming pool. But all and all it was a pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Novotel Lakeside Rotorua

Reviewer score

5
Robert
Not Provided
16 Aug 2011

Very comfortable hotel in a great

Very comfortable hotel in a great location. Excellent breakfast buffet. Lovely spa facilities. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Novotel Lakeside Rotorua

Reviewer score

5
Anonymous
Not Provided
8 Jul 2011

Had a pleasant stay at the Novotel.

Had a pleasant stay at the Novotel. Friendly efficient staff and good facilities. They tick all the boxes, will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Novotel Lakeside Rotorua

Reviewer score

5
Anonymous
Not Provided
21 Jun 2011

Great service and very clean.

Great service and very clean. However, I got some charges to my credit card for some assurance without any notice. They said it take 3-5 working days to pay back. Hope I will get it back soon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Novotel Lakeside Rotorua

Reviewer score

3
Anonymous
Not Provided
24 May 2011

Hair in Bathroom, no one answers

Hair in Bathroom, no one answers reception, asked for a bottle opener and they do not provide one to guests - asked if we could borrow for 5 min and they did not even come back...fridge not working....so basically not a great experience. Will not use them in future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
1
Room comfort:
No rating
Location:
4
Value:
4
Review of Novotel Lakeside Rotorua

Reviewer score

5
Lordgin
Los Angeles, CA
22 Feb 2011

Rotorua Novotel

The Novotel in Rotorua is a first class operation with well maintained facilities and a wonderful staff that always are well informed and always greet the guest with a smile. The rooms are roomy and beautiful and the facilities are plentiful. The highlight is its location as it's only steps from the lake and a stone's throw to the shops and restaurants. The only room for improvement is the fitness facilities which are small but don't delude yourself in thinking you would work out anyway!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short walk from hotel

Seismic is a great place to eat with some of the best Lamb Burgers ever and it's only across the hotel! Make sure you try all the exciting activities which may appear scary at first but quite safe and absolutely FUN!!!!

Review of Novotel Lakeside Rotorua

Reviewer score

5
Michael
Not Provided
17 Feb 2011

Well located between the lake

Well located between the lake and the best restaurants, helpful staff with good swimming pool and spa.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Novotel Lakeside Rotorua

Reviewer score

5
Anonymous
Not Provided
9 Jan 2011

one thing i would like offered

one thing i would like offered is better pillows otherwise we had a great stay

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Novotel Lakeside Rotorua

Reviewer score

5
Hardik
Not Provided
6 Jan 2011

This hotel is having a good facility

This hotel is having a good facility of parking and near Pizza hut, three indian hotels...............

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
5
Value:
4
Review of Novotel Lakeside Rotorua

Reviewer score

5
Kristine
Not Provided
4 Jan 2011

Travelling with an infant made

Travelling with an infant made me think twice about booking a hotel since I require a microwave to warm up my baby's bottles, and sterilise the bottles too. At Novotel Rotorua, I was able to do this anytime of the day at their reception which was open 24 hours. Reception staff were very friendly and helpful. There was free internet too available at the lobby for hotel guests. They provide free parking too.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
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