The hotel is situated in Puerto del Carmen directly on the sandy beach "Los Pocillos" with a direct beach access from the beautiful gardens. In the surrounding you will find lots of restaurants, bars, and shopping facilities. In a few minutes walk you can reach the promenade of Puerto del Carmen. The hotel has 3 outdoors swimming pools, one for children and all heated over the winter months, as well as a complete entertainment programme for all ages. The Wellness Area offers a sauna room, massage parlour, Turkish bath and gym, as well as a TV room, games room, childrens playground, Mini Club form 01/05/09 31/10/09, 2 tennis courts, table tennis, billiards, a shopping area, parking, mini-golf. The hotel provides amenities like bar, beauty salon/ hairdryer, billiards, childrens facilities, currency exchange, doctor on call, dry cleaning, games room, gift shop, gym, laundry service, library, lift/elevator, lobby, non-smoking rooms, reception, restaurant, room service, safe deposit box, smoke-free hotel, spa service, swimming pool-outdoor, table tennis and tennis court.