Petit Palace Avenida - Gran Via

When we arrived, we waited 7-10 minutes for the manager to finish yelling at one of the staff members before we were even acknowledged. The last night we were stayed, a crane and construction crew started work at midnight outside our window, which was not soundproof. This included a JACK HAMMER!! We did not sleep that night. Ear plugs were useless. The hotel itself was dirty and smelled like horse dung and cigarette smoke and something else we couldn't identify. The maids were rude,loud and worked until 5 or 6 each day. I had to order a Taxi for the airport on our day of departure 3 times before anyone actually wrote it down and put it in their computer. The continental breakfast ended up costing too much for what should have been complimentary. Oh and DO NOT take anything from the mini bar!!! They charge more than the Taxi to the airport for a bottle of water. I do not recommend this hotel.

didn't like it

The lobby is tiny and their corridors remind me of a run down hotel. They need new and up to date looking finishes to call themselves "high tech." The design of the room is not bad, it is furnished with poor quality materials and hardware, so they are coming apart.

Great location!!! Rooms were small --but that's Spain! Staff is friendly. Place was clean. Would stay there again!

Very good location. Just in heart of Madrid. Highly recomended for weekend city breaks.

This hotel is ideal in terms of location. Corridors were a bit dingy, staff very pleasant and helpful but can only be described as compact!!

We have stayed in the Hotel in May 09. Location superb, right in the middle of city centre. All shops, restaurants, clubs around the corner, metro station 3 minutes walking!! Facilities adequate to price, air conditioning, flat TV, nice modern furniture. I will come back for sure.

The location was super and made up for the short comings of the room with a glass door both entry and shower. With mixed family it presented privacy problems that was resolved with a blanket over the door. The continental breakfast was good but a $10 charge per person was over priced. In the evening there was no place to have a warm drink and I was not allowed to have any tea or hot chocolate from the food area. I am used to America where continental breakfasts are free and hot drinks available anytime at no cost. When we traveled to other hotels in Burgos and Bilbao the same type of continental breakfast was offered at a price and no warms drinks offered in the evening. The rooms were much larger though and much more privacy with the bathrooms. I also found them a cleaner and were in the same price range. The staff was friendly but unable to communicate with the English language very well but as they same "when in Rome" We were able to travel out of the city very easily with tour buses to Segovia, Avilla and Tolado. We visited much of Madrid staying a total of 5 days. We were able to walk to the Prado and took the metro to several places such as the Real Madrid Stadium. Compared to other trips it was great and was all that I exprected. I would do it over agan but propbably change my Madrid hotel.

No one is able to explain you how parking. Personnal is not saying hello... not helpfull. A lot of noise, room is on Gran Via but windows are simple glass. Dead bees on the floor... After calling maintenance, shower was not working.

Loistava sijainti - kaikki tärkeimmät nähtävyydet kävelymatkan päässä. Hyvä aamiainen (lisäksi tarjouksessa: kaksi yhden hinnalla, yhteensä 9 euroa!). Lentokenttäkuljetus saatiin tilauksesta ja paikalla 15 min etuajassa! Rento hotelli, mutta kuitenkin siisti. Seinät paperia, joten muiden asukkaiden saapuminen juhlimasta pari kertaa häiritsi, liikenne sen sijaan ei lainkaan (hotelli sopivasti sivukadulla). Suosittelen - ei kuitenkaan tiukkapipoisille!