Copthorne Hotel Birmingham

Clean, comfortable, good room size and tidy though the room was in need of a little updating. Has all the hotel facilities you would expect of a large city centre hotel. Lack of sockets in the room is a problem if phone charging is wanting to be done at the same time as boiling the kettle. Housekeeping were nearly impossible to get hold of - I had to speak to reception to get extra coffee and a replacement to the broken kettle in my room. I would stay there again - but just don't expect all the standards to be too high.

Lovely Hotel in a great location. Ideal for shopping and the Theatre.

The hotel staff, facilities and location were all very good...the only disappointment we had was there was no air conditioning which meant we had to open the windows. .and being in the middle of a city it was quite noisy! But overall we had an enjoyable stay and would use this hotel again

I was attending a conference at the ICC and found the Copthorne a great value. I opted for a superior room that came with breakfast and free internet. Very comfortable room, lovely staff, and clean, updated hotel. My room was a bit noisy with the traffic noise, but with the windows closed not too bad. One caution: no air conditioning, so would avoid in the summer.

nice hotel in a great location

We stayed here for 5 nights to attend our friends' wedding in a nearby town. We chose it for it's location in the heart of everything in the city centre of Birmingham. The price was a good value for an older but very clean hotel. The room was a good size and the beds & bedding were comfortable. Some other reviewers have felt it to be run down, but that seems a harsh description. I did not feel that to be accurate. It was quiet because the road doesn't run right next to the hotel. The food at the Asian restaurant in the hotel was very good. We ate there twice even though there are lots of restaurants in Brindley Place about a 10 minute walk away. On the street running parallel to Brindley there are several inexpensive pubs serving the Wetherspoon food franchise fare at very inexpensive prices. We dined at 2 of those and enjoyed the food and beer. Being there during the Christmas Market season was a wonderful bonus. The market was literally right outside the door of the hotel. The Symphony Hall & Biirmingham Reperatory Theatre were a 1/2 block away. New Street and Moor Street rail stations were a 15 minute walk, as were several shopping centres such as the Bull Ring. One improvement I would recommend is for the front office manager: Your attitude is evident to your guests. You cannot turn it on/off and think they won't notice. Your employees were wonderfully friendly in spite of your example. Being 90% sour and 10% friendly almost ruined my stay at the Copthorne. That was especially so when I was trapped in your malfunctioning elevator watching my watch for 50 minutes. You told my husband that I was exaggerating about the amount of time I was stuck there and you never apologized to me for my inconvenience.

Had a great time just wish had longer to look round the German Market. Ideal for weekend shopping in Birmingham

Efficient staff - very helpful. Good quality refurbished rooms. My 2nd floor room was quiet.

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Excellent location in the centre of Birmingham. Hotel clean and tidy, room straightforward with comfortable bed (hard pillows). Good value for the location. Parking on site but at £12 per night.