Quality Maitrise Hotel Maida Vale

Great staff, nice clean and spacious room, hotel is close to the train station which was nice.

I enjoyed my stay very accommodating staff. It was the proper price and clean amenities.

An aircondition did not work at VIP room. When we asked to moove us to another room - there were no issues- hotel was fool. They just say sorry... Usually it shoud be other nice things ( free drinks or dinner) for this inconvenince...

Unfortunately, I had to move rooms 2x in order to get a room that had ventilation. The staff was helpful though and got us to a working room. Hotel was close to the tube and central to the Paddington station. Food was not good, don't eat anything beyond the breakfast. Good for the money, but I wouldn't stay again.

overall very good, especially for different London previous experience with hotels.

splendid hotel apart from the noise outside the rooms unsealed doors, sounded like my door was open if anyone entered the corridor outside!

Hotel is clean and room was modern and clean. Shower was lovely; great pressure and had a large rain shower head as well as a handheld one. I paid £235 (€290) for a Friday and Saturday night stay in an executive room. I didn't book through the hotel website. Had I booked through the hotel website it would have cost £358. £235 was around the right price, I would have felt severely ripped off paying £358. Also worth noting that even though I paid in advance through the discount website I used they need a £50 deposit on arrival. It's fair enough as it covers them for phone and room service etc. but it's not mentioned anywhere before you arrive and is a bit of a surprise (the people in front of me checking in were very annoyed about it). I think that it should be stated clearly on your itinerary. It may be included in the hotel policies and yes I did tick the box that said "I have read and agree to the hotel policies" but like a lot of people I didn't read them. They do mention on other review sites that some of the rooms have no windows - I imagine that's a little depressing. The people in front of me checking in had got one of those rooms and were not happy. I got a room with a window but the window is only for light and you can't open it to let fresh air in. The hotel is very hot. It does have air-conditioning which works very well. The problem was that the lights and air-conditioning only work when the room key is inserted in a receiver near the door. So when you leave the room it doesn't work - each time I came back to the room it was stifling. Breakfast was a joke. Some sliced pan to put in one of those rotating toasters, 3 plates with some measly bits of salami and processed chicken, some cereal and fruit. It looks very mean when you go to the dining room and there's nothing particularly tasty. In summary: it's perfect for a weekend away when things outside the hotel are more important. I'd go back.

This hotel is a good value for your money and it is very convenient access to the tube and buses to more popular areas like Piccadilly Circus and Buckingham Palace. The only drawbacks are that the area itself isn't very interesting and the rooms are small. However, the rooms were nicely decorated and clean and staff is very kind.

The room was very nice although very small. There was a definite musty smell in the corridor and the room, but this cleared once the aircon was started. On the first night i awoke to find water dripping from the light fitting on the ceiling onto the bed. I told reception and they assured me it waould be fixed. There was a very large water stain on the ceiling from previous leaks. On my third night the leak happened again! Obviously room 302 has a major problem, and should not be let again until fixed. I needed a hotel for the next 8 weeks in london, but will be giving this a wide berth

The air conditioner was broken and the windows were sealed shut to deter jumpers, so the rooms (we tried three different ones) were like oven boxes (the temperature was in the upper 90's and into the 100's Fahrenheit, so all the fan did was circulate hot air). It was awful. I had to sleep in the lobby (got less than 4 hours in 2 nights). Why wouldn't the staff or management just put their guests up in the hotel down the street? I requested a full refund; still haven't heard back on the matter. I am infuriated.