Sunrise Suites Resort

This 2 bedroom 2 bath condo apartment was a good value for key west considering we had a 17 year old travelling with us and needed a second room. You have to remember that other than the very high end Key West hotels, most of them are dated and not top quality. We were supposedly in one of the more recently updated suites.....perhaps it was updated for the millenium? Some fresh linens, furniture, etc are definitely needed.

Sunrise Suites was very comfortable. The kitchen was better equipped than I expected with full size appliances and necessary items,i.e., toaster, glassware, etc. The bedrooms were very comfortable with fullsize closets,and the bathrooms were larger and nicer than I expected. We were very close to Duval St., Mallory Park, etc., but, just far enough outside to enjoy some peace and quiet. Overall, it was the perfect place for us in Key West. We would definitely return.

The cost wasn't that cheap and when I had a problem and wrote to the hotel and manager, they did not answer me back.

The Sunrise Suites Resort was disappointing at best. The units were smaller than we expected. The furniture was old, worn and scuffed up. The couch/sofa bed sagged so badly that my 80 year old mother had to be helped up once she sat down. The sink in the second bathroom has a cigarette burn on its edge and one of the vanity lights was out. The screen on the sliding glass door to the balcony was off its hinges. The TV in the living room had limited channels whereas the TV in the second bedroom had twice as many. That TV was a small portable TV which looked like a pea in a boxcar in the bedroom's larger TV cabinete. The Resort overlooks the airport so we constantly heard the airplane traffic from early morning to early evening. I was told at check in that there would be extra towels available at the pool. However, the one afternnoon I went swimming, there were none to be found. And they hadn't run out as the rest of the guests were using their own beach towels. Hence, I had to use my T-shirt as my towel before dripping back to my unit. The most disturbing problem was the noisey quests above us who evidently decided to re-arrange the furniture over our bedrooms the last night of our stay. We did not get a lot of sleep. The dragging sounds started at approximately 11:00pm and persisted off and on until well past 2:00am only to start up again at approximately 5:30am. All the while we could hear voices and laughter coming from their balcony above. I could not believe that they had that much furniture as I laid in bed wishing so much for a little peace and quiet so I could sleep. I also worried that the noise would disturb my Mom (which it did). But since the office closes at 10:00pm, my only recourse was to report the matter in the morning as we checked out.

I chose this hotel because, I wanted 2 bedrooms as I was traveling with my father. Both rooms had its own bathroom, which was a plus. Some of the cooking pans were dirty as well as some of the silverware. We received no clean towels over the 5 days and 4 nights we were there.

From the time we got there we had very bad experiences with the management. There was no one to meet us when we got in, we had to go to the office and pull an envelope off the door of the office for our keys, etc. When we checked in the next morning the woman was very unfriendly and we asked for maid service every other day. When two days went by and we did not get our maid service we called the office and they told us the maids had left for the day, this was at noon time and we had to go to the office for towels and she didn't have any so we had to wait for maintenance to bring them up to us. We had to contact maintenance as well to bring us ice because the ice maker didn't work. The office people were very obnoxious and not helpful whatsoever. The maintenance man was the best person in the place and he was very helpful for us.

The rooms were very spacious. Was not overly impressed with the up keep of the room we stayed in. The phone, doors and walls were all damaged by previous occupants. There was still blood splattered on the light fixtures in the bathroon and in several other areas that I presonnally cleaned before we unpacked anything.

Sunrise Suites was a good value, especially having 3 teenagers in Key West. They enjoyed the pool. The hotel is in a nice condo complex. Rooms and amenities were fine. Two items to note: 1) ironing board was in the room, but no iron - staff said they weren't provided, and 2) kitchen floor didn't appear to have been mopped - it wasn't totally filthy, but it was dusty. In general, I'd stay again if traveling with kids.

Sunrise Suites was a very affordable and comfortable place to stay.Two seperate bedrooms, two seperate baths, a full kitchen, living room, and balcony, hot tub, and pool; two couples will have a great time, as we did. It was very close to all of the attractions.

The property was fine and the room was very suitable for two couples with two bedrooms and two bathrooms. Seemed a little outdated, but was relatively clean. The patio door was broken and did not have any shuttle service to downtown, which was a little disappointing.