Sheraton Lake Buena Vista Resort

Room is not cleanliness and has an unpleasnt smell. Also, the shuttle service is mass. if you miss the bus you have to wait 1-2 hours for next bus and sometime the bus will not stop and gone.

no microwave in room, Smelly room, no refrigerator, false advertisement for transportation (no discount transportation to universal studio)

The staff was very unpleasant. The rooms were not very clean. Though the reservation was for four people in the room, everyday they only gave us towels and wash cloths for three people. Old food was left in room after cleaning service which left a bad smell in the room. VERY ANNOYING! Will not ever stay there again. Will deter any other perpective guests. It also took them two days to unlock the inroom safe.

The location to all the sights was excellent. We played golf and visited Epcot Center. The hotel itself was in dire need of renovation, we wouldn't recommend a stay there. Restaraunt and bar area had a very musty smell and was not a place we would have dined at. We found dirty towels stuffed in the chair under the desk when we arrived which was pretty disgusting and we didn't receive a room cleaning one day.

The hotel is on a very busy street so noise a factor. Housekeeping didn't get to the room until after 4 PM and only when we called about it. Hotel is "low rent" and in need of a major makeover.

The hotel had a really excellent location since it is close to the Disney parks. However, the hotel was very dirty. Our first impression of the hotel was good but after careful review of the room, we found out it was a dirty location. The curtains looked as if they had been washed about 5 years ago. They also had holes in them as if insects were eating them. The carpet floor gave us the impression of being dirty the whole time. To make things worse, the last night we stayed there, we arrived from the parks at night and found out that the cleaning person had to go to the bathroom to do his/her necessities and left us a couple of gifts for us to see very clearly... Quite disgusting and leaves the hygiene of the entire hotel much to desire.

I was very cautious with my stay at the Sheraton Safari Hotel. I  went and saw the mixed reviews on here, and was hoping for the best. Well, it was NOT a good experience. I booked three rooms for 1 night (Saturday, June 4th). Myself and some friends were staying over near Disney. (We live in Orlando.) First, the parking situation. WHAT IS THE DEAL WITH THAT! Are you kidding me? They asked me when I checked in if I had a car. Yes, I do. "We charge $6 a night for parking." I asked them if the lot is secure - it is not. I asked them if it is gated - it is not. I asked them if they give us a card to put in the windshield proving that we are staying there and paid for parking - they do not. I asked if they tow cars that are not parked there - the guy said "we really don't have a way of distinguishing who is staying at the hotel and who is just a guest". THEN WHY CHARGE FOR PARKING? WHAT A JOKE! The funny thing is, the only hotel in the ENTIRE Disney area that charges for parking is The Gaylord Palms, and that hotel is beautiful - this hotel is NOT. Even Disney does not charge for self-parking onsite. WHAT A JOKE. ***In speaking to people at the pool, they told me that they told the front desk they do NOT have a car. So, just tell them that you will not have a car parked at the hotel. You won't have to pay the rediculous parking fee. If they ever do start issuing papers to put in your window proving for parking, just park at the Country Inn next door or the Pizza Hut (which is connected to the hotel lot). There is NO REASON for a hotel to charge for parking in Orlando. That is just a way to make more money. What a joke. So, after checking in (the guy at the front desk was actually very friendly) - they told me I was in building 3, 5th floor. We drove around to building 3. I saw an open spot - and as I was getting ready to pull into it, I saw a room a/c laying in one of the parking spots. How nice. So, I found another spot. We were told you can use either side and there is an elevator. Well, I would suggest everyone avoid building 3 if you stay at this hotel. The one elevator is a service elevator, and it is connected to the laundry (which is in that building). It was dirty and dingy. Not a good start. We got to our rooms, and it was screaming 1980! I honestly don't think the hotel has undergone any type of renovation since then. It's an embarassment to the Sheraton brand name. It was ironic that the room keys say "Re-Discover Sheraton". As I wrote to Sheraton's headquarters, if that is rediscovering Sheraton, I will never step foot in another Sheraton for as long as I live. What a dump! The room does NOT have the "signature" Sheraton Sleeper beds. It didn't have nice linens, our bedspread was red and screamed 1980 or Motel 6. Cheap and ugly. The beds were hard and uncomfortable. The television set was very old, and in desperate need of replacement. The shower head in the bathroom is so low you need to bend over to use the shower - WHAT? My companion took off his shoes and walked across the floor and noticed that the bottoms of his socks turned black. Literally. HOW GROSS. The floor seemed dirty and sticky. The other rooms that we had were no better, in fact they had different bedspreads. (I guess the hotel is a hodgepodge of bedspreads from over the years.) This hotel is a dump - I can't stress it enough. It might be nice if it was a MOTEL 6, but it is NO WAY a good representation of SHERATON in any way. They should be embarassed to have this as a part of their profile. It's worse than Four Points by Sheraton! The hotel manager consistantly says the hotel is undergoing renovations. There is NO SIGN of any type of renovation anywhere on the property. (The Manager has been talking up a multi-million dollar renovation for over a year on here. There has yet to be any work done on the renovation. I don't think it's happening.) If you are booking yourself in a hotel in Lake Buena Vista, stay at ANY HOTEL in the area other tha...

When we arrived they were remodeling the hotel, so most of it was close. It was dirty and stinky! The room didn't have safari theme at all and there were stains in the carpet and not as it seems to be in pics. Early in the morning there were lots of noises because of the construction.

Photos online are decieving, the best thing about this hotel is the pool and water slide, besides the excellent location.

The hotel looks like in it's hey day may have been a very nice place to stay but it seems to have undergone major budget cuts. Although the beds were very comfortable, the pool and rooms are old and not very clean. The plug on the lamp had electrical type tape on it and did not seem very safe. The bathroom was quite small. The pool seemed kind of murky, and not very clean. The exercise room had limited equipment, and not very sanitary.