Westgate Palace

Our room was great!!! Soo much better than staying at a hotel. Staff was more than accomodating and we Loved it. Would stay again!!

The hotel is centrally located....good value for the buck. The room could be a little bit cleaner. The amenities could be a better value than bought at a dollar store. I would come back because of the two-room two-bath suites.

The room was nice for two couples or for a family needing two bedrooms. It was very reasonably priced for a holiday weekend. Plenty of space, comfortable and clean.

The hotel was a very good value. The suite had 2 bathrooms, full kitchen, two bedrooms and a sofa that turns into a bed. The rooms were comfortable and were very nice looking. The staff wasn't fantastic but they deff were helpful. The coffee maker wasn't working but we weren't phased because we used instant coffee. The pool was clean and there were pool towels on every chair. Over all it was a good experience especially for the price. I would stay again! The hotel is close to Universal but its a little farther from $isney. But it wasn't too bad.

This hotel is a timeshare ownership property. They sell rentals in owned units. The sales pitch to buy timeshares is CONSTANT. On our trip they forced us to listen to a 20 minute pitch before they would give us our keys. I was woken up at 8:30 the next morning with a phone call to listen to yet another presentation. The following day there was loud knocking on my door at 9:00 AM for another presentation even though the do not disturb sign was clearly displayed. Finally, a sales rep came to my room on the day of check out to conduct a "maintenance report". Instead of completing the report they tried to present yet another sales pitch. How many times must one say "NO". I rate the property tremendously well in terms of comfort and value but the interruptions were horrible. I am not a timeshare customer and will never be a timeshare customer of Westgate or any other facility. Just a few more cons, while the facility is great, it does not offer daily made service unless you would like to pay additional. If you want to use the coffee maker, bring your own filters and coffee as none are provided. Again. Excellent facility, terrible management and sales folks.

The location is very, very close to Universal/Islands of Adventure (even closer to Wet n' Wild, if you are doing that). Nice rooms, clean, plenty of space for 4-6 people. I liked the jacuzzi tub, although it wasn't particularly large.

i was very pleased with my stay . truly enjoyable.

If you don't mind being shuffled from one person to another on the pretense of a "free" breakfast or having to fill out an "inventory" form when you leave, then maybe you'd be okay. The pool tiki bar area wasn't staffed and the inside "take out restaurant" was under-staffed, slow and closed down early. The shuttle bus to Universal only runs twice a day 11am and 4pm.

This was the first time staying in this hotel. The room was very clean and the staff was great. Everything was in the vicinity of the hotel. I plan on staying again during my next visit to Orlando

Mostly used it to sleep. Accommodating for our situation