Waikiki Beach Marriott Resort & Spa

Hotels in Hawaii are generally outdated and overpriced. But if you have the right expectations, you can still enjoy your experience and have a pleasant stay. For us, the difference was made at the check-in by Carina Yung - who was wonderful! She asked all the questions, making sure we will have a comfortable stay. After learning that it is four of us - including two kids, she educated us on our choices and recommended an upgrade to a family room - that made a huge difference in the level of comfort of our stay. Over all - the location is the best, and if you have the right expectations for the Honolulu hotels - you will enjoy your stay. Thank you.

Overall good experience. Only two nights. Parking fees outrageous but I'm sure standard (32$ self or $37 valet). Good location. Seattle's Best Coffee x 2 in buidling. Only free wi-fi in lobby.

Wonderful hotel - especially after upgrading to a beach/sea facing room -pure bliss!

The location is great on waikiki beach, but unfortunately the hotel doesn't have his own beach, so you need to swim in a public one

The physical hotel was nice but the front desk and the concierge desk had long lines all day long making it impossible to ask simple questions, like directions etc. without standing in line for 20 minutes. There was no guest support at all. When I left last night I was waiting for my shuttle with several other people. A very large and very tough looking woman came along and said she wanted to play the packing game with each of us. She asked a lot of questions and it turned out that she was the hotel security and I think she was determined to shake us all down and make sure we weren't stealing anything. She was extremely agressive and made me very uncomfortable. Never again will I stay at any Marriott hotel. That's a horrible way to say goodbye to guests.

The staff is pleasant and helpful, the beds are very comfortable, and the location is great. It is right across the street from a really nice beach and in the middle of tons of nice restaurants and shopping. You can rent surf boards and take lessons within a block from the hotel.

Our stay at this hotel for our honeymoon was perfect. This hotel is conveniently located right across the street from Waikiki beach and central to shops you might want to walk to in Honolulu. We mentioned it was our honeymoon when we checked in and got upgraded free of charge to an ocean view room on a high floor. Very clean. We asked the hotel if we could have a late checkout since we had a late flight. They extended our checkout time to 1pm free of charge and offered to hold our bags after that. We were offered a "hospitality room" to shower if we wanted before our flight. My only complaint is the price of internet.

hotel was great (weather was awful but uncommon), good views of beach and ocean from front tower. everything along beach boardwalk is awfully expensive especially food. overall good vacation for our second honeymoon

housekeeping staff were great, desk and concierge were less then satisfactory, this place needs an major remodel,thought i went back in time like to the 70's, wifi not working,expensive parking fees,noisey inside room heard doors closing and traffic all night long and we were on the 22 fl,would not reccomend this hotel to anyone

Huge place with conveniences like nice gym, laundry, car rental on site. They upgraded us without being asked. Room was comfy but place is pretty soulless and ugly as far as construction is concerned. Beach is completely unusable.