€94.10 Avg/night
Rate and special offer based on Check-in 28 Oct 2014 Check-out 30 Oct 2014

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,120 reviews
A great place to stay

Even though it was a very busy time for them, they were all extremely nice to us and gave a great... See full review

  • Schatz814
  • 19 Oct 2014
Unbeatable location, good service

I stayed over the weekend at Congress Plaza Hotel. It was a good experience. It was among one of... See full review

  • Qile
  • 22 Sep 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Recommendations for you

Customers who viewed Congress Plaza Hotel at Grant Park also booked these hotels.

Reviewer score 3.3 out of 5
Reviewer score 2.9 out of 5
Reviewer score 3.7 out of 5

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 km
  • Harold Washington Library: 0.3 km
  • Chicago Architecture Foundation: 0.4 km
  • Buckingham Fountain: 0.5 km
  • Symphony Center: 0.5 km
  • Grant Park: 0.5 km
  • Printers Square: 0.5 km
  • Art Institute of Chicago: 0.5 km
  • Crown Fountain: 0.7 km
  • Bank of America Theatre: 0.7 km
  • Chicago Board of Trade: 0.7 km
  • State Street: 0.8 km
  • Cloud Gate: 0.8 km
  • Shubert Theatre: 0.9 km
  • Pritzker Pavilion: 0.9 km
  • Auditorium Building: 0.1 km
  • Harold Washington Library: 0.3 km
  • Chicago Architecture Foundation: 0.4 km
  • Buckingham Fountain: 0.5 km
  • Symphony Center: 0.5 km
  • Grant Park: 0.5 km
  • Printers Square: 0.5 km
  • Art Institute of Chicago: 0.5 km
  • Crown Fountain: 0.7 km
  • Bank of America Theatre: 0.7 km
  • Chicago Board of Trade: 0.7 km
  • State Street: 0.8 km
  • Cloud Gate: 0.8 km
  • Shubert Theatre: 0.9 km
  • Pritzker Pavilion: 0.9 km
  • Willis Tower (Sears Tower): 0.9 km
  • Yacht Club: 1 km
  • Chicago Cultural Center: 1 km
  • Macys: 1 km
  • Harris Theater: 1 km
  • Oriental Theatre: 1.1 km
  • City Hall: 1.1 km
  • Chicago Theater: 1.2 km
  • Goodman Theatre: 1.2 km
  • Prudential Plaza: 1.2 km
  • Field Museum of Natural History: 1.2 km
  • Cadillac Palace Theatre: 1.2 km
  • Shedd Aquarium: 1.2 km
  • Harold Washington College: 1.2 km
  • Chicago Mercantile Exchange: 1.3 km
  • Opera House: 1.4 km
  • Union Station: 1.4 km
  • Marina City: 1.5 km
  • Soldier Field: 1.5 km
  • Museum of Broadcast Communications: 1.6 km
  • Wrigley Building: 1.6 km
  • Merchandise Mart: 1.7 km
  • Tribune Tower: 1.7 km
  • Adler Planetarium: 1.7 km
  • North Michigan Avenue: 1.8 km
  • Hull House Museum: 2 km
  • Chicago - Mag Mile - Wacker Dr: 2 km
  • Lake Point Tower: 2.1 km
  • Michigan Avenue South: 2.1 km
  • Terra Museum of American Art: 2.1 km

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (1120)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1120 out of 1120
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
ahhbenny
Business
romeo mi
14 Jul 2014

Great stay!

All was as expected: a classic hotel, amenities were as expected and advertised, staff was above average, clean room, comfortable bed, great location if you want to be close to cultural activities and Park.... And a great online deal !!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Holiday purpose:

Business

Dining tip: Short walk from hotel

Yolk restaurant

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Grandma Sarah
Business
South Bend Indiana
13 Jul 2014

Older Hotel

Our room was on the top floor with the original entry door which you had to kick to open. Small windows, new carpet but the moulding was all broken up. You get what you pay for I guess.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Holiday purpose:

Business

Dining tip: Short walk from hotel

Chucks at Hard Rock Hotel

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
no nickname 0000000000000
Business
milwaukee
13 Jul 2014

weekend getaway

The room was satisfactory. Lighting was dim and the room was cold.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Blokeintheusa
Business
Minneapolis
12 Jul 2014

Customer Service does not seem to be a priority

Poor customer service and musty smells. It was clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
silly Philly
Business
Peoria, Illinois
10 Jul 2014

nice place to stay

Valet was a little slow but, when checking in at 3 and everyone else is also checking in I recommend the garage around back. The hotel is a little older which adds to the fun and character of staying here. Room was really nice and clean. View was awesome! Would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Jenn and Mallory
Business
Peoria, Illinois
7 Jul 2014

Family Fun

We stayed here for 2 nights with our 3 year old. The room was huge and worked well for us. The a/c really worked, which would've been great for hot weather, but it was fairly mild while we visited. The hotel has a perfect location. Can walk everywhere. Our floor was under some major renovations but it didn't effect our stay. The rooms are old, but charming. The bed was a bit harder then we like and you can here a lot of street noise even from the eleventh floor. Overall it met our needs and I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Cubs fan 21
Business
Chicago, Illinois
7 Jul 2014

Good for the price

The hotel is definitely a little out of date and past its prime but still has a nice old charm to it. The pillows were not very comfortable and the TV wasn't too great but you can't beat the price and location. Would stay again if I was trying to keep things cheap.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
1st hotel to disappoint
Business
Birmingham, AL
4 Jul 2014

Disappointed

My reservation was not there or acknowledged until a long 45 minute telephone call. I had a printout with confirmation numbers so they could not deny me yet I felt that they wanted to. Big wedding in the hotel was all they were addressing. I felt staff were resentful of guests and slow to help. Room was small but water was slow and never got past warm in shower. Loud bathroom fan ran with light so you could not "hear yourself think" in bathroom. It could not be turned off. I will not stay in this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Terri and Sherrill
Business
Denver, NC
3 Jul 2014

Great family get away

Stayed the weekend with wife, son, and daughter in law and we all loved this hotel, location, and all the attractions. Everything in walking distance or a short cab ride. What a memorial family get together. The ambience of this hotel is incredible.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
joseph s d
Business
chicago ill
2 Jul 2014

personal trip

close to the place I needed to go to was close to the office I needed to be at

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Holiday purpose:

Business

Back to menu Return to top
  • * includes taxes