€91.84 Avg/night
Rate and special offer based on Check-in 10 Aug 2014 Check-out 12 Aug 2014

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.4
out of 5
1,515 reviews
nice place to stay

Valet was a little slow but, when checking in at 3 and everyone else is also checking in I... See full review

  • silly Philly
  • 10 Jul 2014
Great family get away

Stayed the weekend with wife, son, and daughter in law and we all loved this hotel, location, and... See full review

  • Terri and Sherrill
  • 3 Jul 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

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Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 km
  • Harold Washington Library: 0.3 km
  • Chicago Architecture Foundation: 0.4 km
  • Buckingham Fountain: 0.5 km
  • Symphony Center: 0.5 km
  • Grant Park: 0.5 km
  • Printers Square: 0.5 km
  • Art Institute of Chicago: 0.5 km
  • Crown Fountain: 0.7 km
  • Bank of America Theatre: 0.7 km
  • Chicago Board of Trade: 0.7 km
  • State Street: 0.8 km
  • Cloud Gate: 0.8 km
  • Shubert Theatre: 0.9 km
  • Pritzker Pavilion: 0.9 km
  • Auditorium Building: 0.1 km
  • Harold Washington Library: 0.3 km
  • Chicago Architecture Foundation: 0.4 km
  • Buckingham Fountain: 0.5 km
  • Symphony Center: 0.5 km
  • Grant Park: 0.5 km
  • Printers Square: 0.5 km
  • Art Institute of Chicago: 0.5 km
  • Crown Fountain: 0.7 km
  • Bank of America Theatre: 0.7 km
  • Chicago Board of Trade: 0.7 km
  • State Street: 0.8 km
  • Cloud Gate: 0.8 km
  • Shubert Theatre: 0.9 km
  • Pritzker Pavilion: 0.9 km
  • Willis Tower (Sears Tower): 0.9 km
  • Yacht Club: 1 km
  • Chicago Cultural Center: 1 km
  • Macys: 1 km
  • Harris Theater: 1 km
  • Oriental Theatre: 1.1 km
  • City Hall: 1.1 km
  • Chicago Theater: 1.2 km
  • Goodman Theatre: 1.2 km
  • Prudential Plaza: 1.2 km
  • Field Museum of Natural History: 1.2 km
  • Cadillac Palace Theatre: 1.2 km
  • Shedd Aquarium: 1.2 km
  • Harold Washington College: 1.2 km
  • Chicago Mercantile Exchange: 1.3 km
  • Opera House: 1.4 km
  • Union Station: 1.4 km
  • Marina City: 1.5 km
  • Soldier Field: 1.5 km
  • Museum of Broadcast Communications: 1.6 km
  • Wrigley Building: 1.6 km
  • Merchandise Mart: 1.7 km
  • Tribune Tower: 1.7 km
  • Adler Planetarium: 1.7 km
  • North Michigan Avenue: 1.8 km
  • Hull House Museum: 2 km
  • Chicago - Mag Mile - Wacker Dr: 2 km
  • Lake Point Tower: 2.1 km
  • Michigan Avenue South: 2.1 km
  • Terra Museum of American Art: 2.1 km

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1515)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.4 / 5
5.01.0
1515 out of 1515
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.8
Room comfort:
3.5
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Ace290
Chicago, Il
23 Jun 2014

Not a good experience.

Room was clean when we arrived. But did a poor job while we were there. Didn't vacume the room. You could feel the springs through the mattress. A/C had one temp. Freezing. At lest it worked. Shower ran real slow. And the drain, drained very slowly. Made for a slippery and dangerous situation. Outside the room. The ice and pop machine didn't work. Was told by a couple of employees to go to a different floor. None of them worked. Whent to the game room. One out of four machines worked.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
Dining tip: In Hotel

Walk to a place you trust. Many places to choose from. Within walking distance. Don't eat in hotel. A handful of friends (6) ended up getting sick from the breakfast buffet.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
VisTheGreat
Shelton
20 Jun 2014

Overall Excellent

Friendly ,Good and Pleasant stay.It was very good to stay there

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Marlene Blues lady
Bonita Springs, FL
18 Jun 2014

Congress hotel

Rooms needed updating, air conditioning not working well and very little water pressure.. Carpets were filthy and not even vacuumed for two days. Bathroom floors were not cleaned at least two out of five days. This is a beautiful old historic landmark that is in dire need of care and renovation. Only redeeming factor is close proximity to Grant Park.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
Sightseeing tip: Short walk from hotel

Grant Park is nearby and quite beautiful

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Narcie
Mpls, MN
18 Jun 2014

Blues Fest

Building was old, but then most of the hotels in this area are from the late 1800s early 1900s. About the only complaint was that the shower water took long time to just get warm, did not have a hot shower, but all in all was a good place to stay, rates were high but every hotel was at the time for the festivals going on.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Dining tip: Short walk from hotel

11 restaurant 11th/Wabash..

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
DanCain
Minnesota
17 Jun 2014

Congress plaza

Great value for the price. Not a lot of amenities, but located centrally to all Chicago has to offer.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
MLVMLV
Hammond, IN
16 Jun 2014

Room 755 in the Tower - great

pleasant weekend stay for the Chicago Blues Fest - right in the middle of all of it - happy to be there - staff friendly and helpful - thanks, for the easy registration procedure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
sherry bryant
naperville, il
16 Jun 2014

fantastic time

Great staff and great service. Next to everything we wanted to do. Good restaurants as well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Augie53
indianapolis
15 Jun 2014

lakefront chicago

perfect view of grant park and the lake. Quiet room and great experience. Lobby brings you back to a golden age of relaxed stays and patrician elegance.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

the gardens at Millennium Park

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
AustinEclectic
Business
Austin, TX
15 Jun 2014

Great view and historic beauty

I had a great stay at the Congress Plaza. I was in a lakeview room which overlooks the park from Navy pier to soldier field. There was only one small incident that made me wonder if the stories of this hotel being haunted were true :-). If you enjoy a historic hotel, this is a great place. If you are seeking modern design that hasn't been repainted over the past 100+ years, then this isn't for you. I found it gorgeous from the lobby tile-work to the ironwork in the stairwells and elevators with clock style floor indicator. I will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Holiday purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Dweezyteez
Business
Columbus, OH
14 Jun 2014

Staff needs to care more

My hotel room itself was fine. Nice spacious room, and wonderful view across Michigan Avenue. I didn't have any problem with the AC as some folks have mentioned. My main complaint was about the housekeeping efforts. My handtowels and washcloths were never replaced after the first day. They gave me new bath towels each day, but never seemed to remember to replace handtowels, so by the end of my 3-night stay, I didn't have any. Also, the glasses that I used in the room were never cleaned. Two of them stayed on my night stand half-filled with water the entire time. Aside from my room cleaning, the front desk staff was very slow and didn't have that "we're glad you're here" attitude. Additionally, the hotel is showing its wear, and there are simple things that the hotel isn't doing to keep it all fresh. Decorative paint is pealing by the registration desk, and the room furniture has lots of dings and chips in it that could be solved with some simple touch-up paint. In the end, it comes down to caring to do the best job possible, and I just didn't see it with this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Holiday purpose:

Business

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  • * includes taxes