Congress Plaza Hotel at Grant Park ★★★

€113.63
avg/night
Rate and special offer based on
Check-in 7 May 2016 Check-out 8 May 2016

Hotel needs work

Would not recommend Mon 10 Aug 2015
Beds are very old ,there are paint smears all over the bathroom floor from them painting the ceiling and not cleaning up after themselves,bathroom door would not shut,had a cracked bathroom sink. We tried to order a movie to watch ,which wouldn't work and had to wait 30 min for their electrican to tell us they were having problems with the service and it wouldn't work.After all that they still tried to charge us 10.95$ .The exercise room has 1 treadmill and outdated equipment,but the worst part was we were locked out of our room 3 times.Each time we had to take the elevator back down to the lobby so they could make us new keys..

| N/A Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 2 /5

short stay in Chicago

Would recommend Mon 10 Aug 2015
Stayed 3 nights. Hotel is dated as others have mentioned. Comfortable stay but not luxurious. Vintage elevators. Do not expect anything above it's 3 star label. Lots of older patrons. Stayed in North Tower on 11th floor in updated room. Door is still a dated wooden door like old apartments. Thin walls. NOISY AC. Clean room. Average furniture. Bed was firm. Not lumpy. Pillows of varying firmness available. Average sheets aged comforter. Bathroom bright walls clean. Average towels. Housekeeping average. Inconsistent replenishment of used items. Ice machine was broken days before and was not even fixed in duration of my stay. LOCATION is perfect. Takes about 45mins-1 hour on Blue Line from ORD to hotel. Blocks away from Grant park, Art Institute, and Sears tower. Lots of convenient buses to other areas.

| jackson heights Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Family Trip

Would recommend Sun 9 Aug 2015
Great location. 2-room suite had plenty of room. Large bathroom but plumbing needs updating. Building shows it's age in rooms - too many coats of paint and old hardware keep interior doors from closing. Parking very expensive considering cost of room.

| N/A Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

LOLLA 2015

Would recommend Thu 6 Aug 2015
Great place to stay during lolla, staff was friendly and very helpful even during the stressful weekend. Prices are steep for the weekend, but the location makes it worth it.

| N/A Friends

4 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

Great place to visit !

Would recommend Sun 2 Aug 2015
The hotel is in a great location away from the crowds but in walking distance from attractions like cloud gate and Buckingham fountain. If i go back to Chicago staying here again.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great location

Would recommend Sun 2 Aug 2015
Great location. Near metro and Grant Park. A lot of good restaurants close to the hotel.

| St-Augustin Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Chicago Family Trip

Would recommend Wed 29 Jul 2015
The staff was helpful and knowledgeable of the area. The room was huge and nice. The location was great, in walking distance to many things. Enjoyed our stay, would recommend it and book there again!

| N/A Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Great Location

Would not recommend Tue 28 Jul 2015
Worn old hotel, but great location, Close to Grant and Millenium parks and museum campus.

| CRYSTAL LAKE Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 3 /5

We love to stay at the Congress!

Would recommend Tue 28 Jul 2015
We travel to Chicago almost 12 times a year- and we stay at the Congress every chance we get! It has a fabulous location, the rooms are always neat, tidy, and clean. We have a great time staying here and will continue to book our rooms at the Congress!!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great

Would recommend Sat 25 Jul 2015
Excellent location and nice experience. Room is older but clean.

| Princeton Couples

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5