Ballys Las Vegas

Long wait to check in - offered upgrade for an additional $20 per night because the rooms were "newer" though the front desk agent could not confirm exactly what made the rooms "newer" - they were not any larger any size. The rooms stunk and the overall appearance of Bally's was also of a dump. I will not stay at that hotel in the future nor recommend the facility to anyone I care for.

The experience with my reservations at Ballys Las Vegas, was terrible [...], The room we asked for was a smoking room and also a room that would except pets. I didn't ask to stay at Ballys, on top of it not being a smoking room I also had to pay extra for my dog, Which I had not been told about, so after a long drive I was unable to take it easy and relax[...].

[...]messed up on my reservation - had the wrong last name for me!? Bally's wouldn't honor the reservation because I had no identification with that name and [...]wouldn't change it to my actual name. So...I ended up paying [...]for a reservation I couldn't use and paying Bally's as well in order to stay there. Bally's would not work with [...]at all to resolve this.

we got to bally's late at nite we checked into our room late at nite so we changed went to grab some dinner.we went to bed got up next morning went to take shower thats when we discovered we were checked into a dirty room that was not prepared for the next guest there was used soap in shower hair in bathroom sink and looked like the bed was used as well!?we complained to the front desk but were told that [...] there was nothing they could do no reduction in room rate or no freebies!? very disappoiting will not stay there again!!!!!

my room was at the very end of hall so i had to walk very far to and from room was not able to change room n hotel was too cold. kept very cold in hotel hotel room was not up to standarts plane was delayed 3 hours while we were n plane and travel day was extended from 12 to 15 hours and both to and from travel was very inconvient and baggage was lost trip was headache and I would like a refund

the casino floor is disgusting with cigarette smoke -- just an overall depressing and gross atmosphere. the line for checkout literally took me about 45 minutes.

This hotel sucked. I will never go again. The rooms were filthy.

room was very ordinary . Did not have coffee in the roon had to go to the lobby and buy coffee . Internet was expensive. the restaurants were either closed or expensive. They had one courtesy desk to check people in and out , the line was an hour to check in and check out .

Let me start off saying I read lots of reviews, but with this reservation I was limited with time and had to book something fast. First, we had to park in the back because my truck has racks and valet couldn't handle an oversize vehicle, so we had to walk through the entire casino with our luggage to get to check in. The check in line took 30 minutes and walking through the casino my wife and I looked at each other hoping our rooms didn't look like the outdated casino and hotel. The walk to our room was full of tank tops, flip flops, barb wire tattoos. It wasn't pretty. When we got into our room we couldn't believe it. We were so surprised. It was awful! The room was straight from the 60's and thats not a good thing. The carpet, furniture, bathroom, beds, tv, etc. After shopping all day, all we wanted was to sit on the bed and take our shoes off. We didn't dare sit on the beds, let alone take our shoes off and risk putting our bare feet on the carpet. We went through an ordeal with hotel manager and this site trying to come up with a solution. We wanted to just refund our money and pay the difference to a partnering hotel, but hotel wouldn't refund us. They did upgrade us to the North tower. This was better, but not great. At least it looked closer to the 21st century. The people on that side of the casino looked more like regular people too. I will never stay at this hotel ever again. If your staying in Vegas spend a little more money a night and stay somewhere other than this hotel Wish we would have taken pictures, so people could really understand how bad it is.

The room I had is run down. Carpet stained, toilet rocks, fan is loud, shower a lot short of clean, bathroom sink was cracked, room furnishing are very dated ,and beat-up.I tossed out the same TV 10 years ago. The iron worked fine, and the bed was OK. Non-smoking room still has that smell. There was a $3 per day charge to use the room safe. Outside in front concrete needed presure washing, Old is fine if it is maintained, but Ballys needs some work. Location was good, but I could here a music beat from somewhere until like 2:00AM. I wouldn't stay there again, and definitely wouldn't recommend it.