Ballys Las Vegas

Computers were being updated at check in and we waited on line for 4 hours. It was very hot and everyone on line was visibly upset. They should have updated their system in the middle of the night, not the middle of the day. When we finally reached a clerk, her first words were license and credit card. We asked if that all she had to day after our delay and she repsonded rudely , I'll get a supervisor. The supervisor came and looked at us blankly, almost as though he couldn't understand the language we were speaking. He checked us in, and gave us our room key w/o explaining anything about the hotel. We got to our room, and opened the door only to find that it was already occupied by others. Personal belongings, suitcases and electronics were right out in the open. They gave us a room that was being occupied by others. Good thing that were are honest and didn't touch anything in that room! It could have been my room that was mistakenly given to another guest. I would have known nothing. Some stranger could have walked in while I was out and I would have known nothing. I would never stay there again.

Noise in room--hard to tell whether it was from a vent or outside. Asked for room change--switched to another area of hotel after some argument w/ hotel. 2nd room had noise also which didn't stop until 4 a.m. Had a terrible stay.

The room we stayed in left a lot to be desired. It was very dated. There was mold in the bath area around the tube and under the rim of the sink. The third evening we were there, it appeared they did a better job cleaning the floor in the bath room. I would not recommend this hotel.

Ballys had very friendly staff but the hotel is a bit shabby. Worn-out rooms that were not very clean and the place looked a bit tattered everywhere you looked. A plate of uneaten food was left outside a room and stayed there for over two days until I moved it to the main hallway near the elevators hoping it would be picked up. Location is very good with access to the hot spots in Vegas. But compred to almost every other hotel; it looks and feels like it should have had a rennovation years ago.

It was horrible i was checked into the south tower which was not even renovated into a room that looked like it was circa 1980's in there. The windows filthy, the beds stained with bleach it was a nightmare and the lady that took care of us was rude.

Room was not pleasant, too old with no character,charm, ir color. Other trips have been better but we had a good time with family.

Not much food choices were open, Hotel staff did not speak English well.

The location was close to my business. Although Ballys was OK in every other regard, the room was incredibly dated (maybe mid 70's). All in all it was clean, but very lacking (TV was very old). Room service was non existent....called twice and was on hold for a long time before just giving up. The rate was certainly good, but all in all, it was worth about what I paid for it.....but I won't make that mistake again.

Where to begin... I only slept in the room for one night and when I woke up the next morning, my head and neck were covered in bites. They obviously didn't change the bed clothes, which is disgusting! I'm hoping that I don't have lice! They room was very old looking. The furniture and the TV looked like they were from about 1985. Also, one of their poker dealers misdealt a hand by showing the turn card before everyone had called. It resulted in the card being put back in the deck, reducing my full house to three of a kind. Instead of winning half of the pot, I got out kicked, which cost me $100! No "sorry", no comp, nothing. They also do not have a buffet, forcing you into one of their overpriced restaurants, or to another casino to eat. I won't be staying here again, and neither should you!

After paying for a room upgrade, I expected decent furnishings. Not so. The desk veneer was seriously flawed; the upholtered chair was worn,discolored, and uncomfortable; the fake flower arrangement was filthy and showing its age. And the windows were covered with grime. I requested a room change but was told that this room is as good as they have. Bally's has become a one star hotel.