Ballys Las Vegas

Before we left for vegas I called to reserve a room. I specifically requested a king bed and was told we would have one. When we got to vegas at 2:00 am the line took over an hour because there was 1 (very slow)person working the counter. When we got up to the desk the lady said something about a queen size bed- i told her that we had requested a king and she continued to tell me "no ma'am". That was it. I continued to discuss this with her and that was the extent of her response. "no ma'am". I finally was mad and told her she was right I am making this all up for kicks and giggles and that yes I was lying to her about this! ARE YOU KIDDING ME? We went to our room and it was extremely loud. Our neighbor was listening to the tv way too loud and we could not get to sleep (in our queen bed!) The room was not anything special at all. The bathroom was really nice and updated however the water pressure was awful. We did go talk to the front desk manager in the morning because of the bad check in experience we had earlier and she did bump us to a suit for the night at no charge. It was really nice with a double jaccuzzi tub. We will not be staying here again however. For the price we paid we expected the hotel to be very nice. We spent a lot less at a hotel a little further down the strip and it was immaculate and we felt so pampered to be staying there. We regretted not going to that hotel from the minute we stepped into bally's. We thought we would splurge this time and stay here and it was by far a bad decision! The room was old and outdated. The service the first night was incredibly poor! We thought based on the location that this hotel would be really nice and it was not. There are definately nicer hotels at cheaper prices on the strip!

Hotel is fine - and the rooms are big. There's no lobby which is a bit shabby. The worst part if that they won't even let you pay for a coffee maker - you have to 'win' one by gambling a fortune. Ridiculous.

I think the hotel was marginal at best. It is in need of upgrading. Shower leaked. I informaed maintenance and nothing was done. Tile in the shower was dingy. I would not recommend.

THE PLACE SEEMS OLD!!!

customer service is not good. they're not nice when we called for extra towels

The room was very large (450 sq feet) as described on the website. However, the pictures on-line of the room and the room we stayed in were like two different hotels. The tv sat on an old coffee table and the dresser looked like it had been picked up at a garage sale. I could have stayed at the Super 8 a couple blocks away and gotten the same room for a cheaper price. I was the one who insisted on staying at Ballys when my friends wanted to stay elsewhere because I thought it would be such a great hotel but I was embarrassed by the room and will never stay there again. I travel very often and was disappointed that the website did not accurately reflect the rooms. Next time I will pay a little more to stay at Caesars or Paris or a like hotel.

Very forgetable

It was ok. The rooms were ok, more older style , old TVs, old fiurniture. I guess it was ok just to sleep, but not something to say enjoyed staying in.

When I booked the rooms I needed I asked for two rooms on the same floor but not adjacent. When I arrived it took an extra five minutes for the clerk to find two rooms on the same floor. I was tired I had driven 450 miles. The cafe was closed when I arrived at 7:30 pm and I choose to eat at the tequila bar. Big mistake! The food was awful and EXPENSIVE! Coffee was 2.99 a cup. No thanks! I will not be going back!

My wife and I have been to Vegas for about ten other vacations in the past but not in the past three years and were surprised to find the downturn in open shops and low staff numbers in Bally's and other places as well. We enjoyed our stay but feel that the newcomers we met didn't or won't experience near the amazing things we saw that were available to the average folks.