Comfort Suites Downtown

the hotel was clean and comfortable at a decent price

Family reunion in Buffalo. Arrived around 12 midnight after a full day on airplanes from western U.S. Night desk clerk very helpful in locating food at this late hour. Warmish week in Buffalo. Either hotel AC was not turned on or barely functional; set room thermostat to cool and sixty, but never got below eighty. It was cooler opening windows, but this let in noise from streets and local bars. When daughter arrived; sofa bed was found to be broken. The same night clerk was helpful in placing us in another room, but the sofa bed in this room was also broken. We propped up mattress frame with sofa cushions and pillows. In all fairness the hotel is undergoing renovation, whether the furniture will be replaced is unknown. Nice breakfast selections. All in all, I would skip the Comfort Suites Downtown on my next Buffalo visit and look for another suite hotel.

The hotel served it's purpose housing four concert going dudes. But it was not the most up to date or cleanest hotel I have stayed in. The curtains had spots on them as did the pull out bed. The cushions on the couch were pretty gross too. All and all it wasn't that bad, but certainly there are better hotels. If you are there for a show and with some buds it's not bad and will definately do.

It's a nice hotel in it's location. You need to use your key-card to operate the elevator. It's great for security reasons, but the key cards don't always work, or it at least takes a few tries. I stayed here overnight the day before and the day of my wedding. I had rented a cot so that 3 of my bridesmaids could stay overnight with me. All 4 of us fit quite comfortably in the room. The air conditioner was broke however, and the window in the bedroom had no screen on it, so we couldn't open it. They gave me a new room for the next night since they couldn't fix the AC. I told them I did not need the cot for the next night since it would just be my husband and I. When we went to check out they insisted that I owed them for the second night rental on the cot. After talking to 2 people, I did get them to take the charge off. Overall, it's a good location and nice sized rooms. It could be even better if they spent some money on up-dating the rooms and keeping up on maintainence.

I liked that the hotel is very secure, too. You need a room key to get into the lobby at night, and to get into the elevator at any time. The rooms are very well furnished, clean, and generally well maintained. The continental breakfast is also above average. My only complaint is that there was no hot water in the shower or sink on the night I checked in (granted, it was 11pm on a Friday night, when the hotel was at or near capacity with a convention in town, but still..). The next day, there was hot water, but the water temperature was wildly fluctuating between scalding hot and freezing cold. With better control of their water temperature, this hotel would have been an absolutely flawless experience.

This room exceeded my expectations!! I was larger than any other room I have satyed in, with a very reasonable price. Also the locastion was prime, to downtown Buffalo. I also liked the security feature of having to have a key in order to use the elevator. I also liked that check-out was not until noon. The stay was extremely enjoyable and I will be sure to book again.

The Comfort Suites in Buffalo is a pleasant place to stay . The rooms are neat and tidy the hotel staff was very friendly, they arranged for pickups from Airport & bus stations which was of great help.The continental breakfast was an additional bonus.