Sofitel Philadelphia

Very nice hotel, probably deserving it's AAA 4-diamond award. However, some of the rooms are noisy because of the lounge across the street that is open all night and plays loud music with heavy base.

attended cme conferencec. it's ok

Toured the city during the day, dined at 10 Arts in the Ritz-Carlton at night. The Sofitel was our home base, and it was ideally located for our walking throughout the city. The bed is extremely comfortable, and the bathroom was spacious and luxurious. No view, however. We didn't mind.

Not very attractive lobby area. No place for guests to seat while waiting for us to come down from our room. Asked for non-smoking room, even after changing room, the 2nd room still smells like smoke as well as the pillows and sheets! Location is not centrally located as Marriott and as grand.

Great location near restaurants, stores, tourist attractions. Room was spacious and very clean. However, we struggled to sleep each night as there was loud music coming from a nearby bar. This was the only downside.

The two greatest assets that Hotel Sofitel can showcase are the location of the hotel and it's service. The hotel is located 2 blocks away from Rittenhouse Square which is the center of shopping as well as outdoor restaurants on the park. Everyday we walked around the Rittenhouse square and enjoyed it's ambiance. The nightlife around the hotel is also phenomenal as there are a number of lounges around the hotel as well as the hotel lobby. The hotel service was impeccable. From the moment we arrived at the hotel, the staff took care of everything we needed/requested in a timely and warm manner. We requested a few things for our room (i.e. refrigerator, extra pillows, extra water) and the staff came within minutes of the request. The concierge and front desk people were also very informative and amiable in all answering all our questions. We also requested a later check out and the hotel was more then willing to accommodate us as well. Valet attendants were helpful and friendly as well. Great service! The only slightly area which the hotel could improve upon is the room décor as we were expecting a little more from a "chic French" hotel. The hotel lobby is beautiful but the room colors were a slightly drab. However, the size of the room was great (we had a jr. 1 br suite and had ample space) and the cleanliness of the room was wonderful. We would definitely recommend Hotel Sofitel and come back to the hotel during future stays in Philadelphia.

We had dinner at Porcini, which was awesome. We saw Sebastian Maniscalco at Helium and he and the other comics were hilarious. Our stay at the Sofitel was the perfect ending to a perfect date night. We would definitely stay there again.

Prefer washcloths over mits. No icebucket.

The hotel was elegant, yet comfortable. The staff was extremely helpful (providing directions, even loaning us umbrellas during an unexpected summer downpour). The hotel is in a great location, close to shops, restaurants, and public transportation. The coffee at the hotel coffee shop was terrific.

My cousin and I shared a room for 4 nights at this hotel while we were in town for a family reunion. We had a room with 2 double beds which was quite large and also quite attractive. The bathroom was huge with separate tube and shower areas. There was a flat screen tv, a bose radio and the beds were luxuriously appointed. We thought it was a great room and that we had gotten a really good value for our money. Parking was high in my opinion ($36/day), but after the first night my cousin found a lot around the corner for $24. We did not partake of room service or the restaurant but we did enjoy cocktails at the upscale bar. The concierge was very helpful with sightseeing info. The lobby was beautiful and it was kind of sweet how the staff would say "bon jour". That made it a little extra-special.