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Hotel customer reviews

Radisson Hotel Chicago O'Hare

3 stars

1450 EAST TOUHY AVENUE, DES PLAINES, IL 60018 US

See scores and read reviews by guests like you:

Ratings and reviews

Reviewer score 3.7 out of 5
58 customer reviews About the scores
Amenities:
3.7
Maintenance:
3.7
Hotel staff:
3.8
Room comfort:
4.1
Location:
4.2
Value:
4

Score: 1 out of 5
Hotel seeks actual employees that Care
  • RDW, Verified Customer
  • 6 Aug 2010

[...] They stuck me in a hole of a room which was intolerable and I had poor internet access.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Maintenance:
2
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
2
Hotel check-in:
1
Room cleanliness:
2
Dining options:
3
Holiday purpose:

Business

Score: 4 out of 5
Great Time
  • yolanda, Verified Customer
  • 19 Jul 2010

Would recommend to a friend!

great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
4
Dining options:
4
Holiday purpose:

Score: 4 out of 5
Enjoyed our stay at the Radisson
  • Tigger, Verified Customer
  • 2 Jun 2010

Would recommend to a friend!

We were very comfortable at this hotel. Room was very large. We had a sleep number bed which was very comfy. Nice amenities are included. Hotel is in a convenient location, close to airport and many restaurants. The bathroom was a bit small.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Hotel check-in:
5
Room cleanliness:
4
Dining options:
5
Holiday purpose:

Score: 3 out of 5
food show stay
  • foodie, Verified Customer
  • 26 May 2010

Would recommend to a friend!

attended NRA Food Show in Chicago. Missed having microwave and fridge in room

Hotel features (5 = best, 1 = worst):
Amenities:
2
Maintenance:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
4
Dining options:
3
Holiday purpose:

Business

Dining hint Short drive from hotel

Gibsons steakhouse is a real treat

foodie, pa

Score: 5 out of 5
Wonderful stay in Chicago
  • Ig from Iowa, Verified Customer
  • 11 May 2010

Would recommend to a friend!

Very nice room and convenient location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Hotel check-in:
5
Room cleanliness:
4
Dining options:
4
Holiday purpose:

Score: 3 out of 5
Just OK
  • Ms. KP, Verified Customer
  • 10 May 2010

My boyfriend and I came from Los Angeles for a wedding, also to visit some of his family. We arrived after 11PM to the hotel. We had requested a King size bed and no more were available. We didnt have a choice but to take a room with 2 full size beds. My boyfriend is 6'4" and not a small man. The beds were not sleep number(I thought all the beds were). The first night was not very comfortable. The next morning we were able to switch rooms fortunately. We didnt have enough towels that night and when I called for housekeeping I was told they were gone for the night and never asked what I needed. The next morning it took over 30 minutes for them to bring towels. We love the Radisson in Los Angeles but I doubt if we will ever stay there again in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
3
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Hotel check-in:
3
Room cleanliness:
3
Dining options:
4
Holiday purpose:

Score: 4 out of 5
"Great hotel, good price, recommended"
  • Opey G, Verified Customer
  • 10 May 2010

Would recommend to a friend!

Second time staying at hotel, didn't get a chance to review first stay. My stay was great, location great for the price. Friendly staff, and fairly quite.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Hotel check-in:
5
Room cleanliness:
4
Dining options:
4
Holiday purpose:

Time Savers Short drive from hotel

To O'hare airport

Opey G, Alington, TX

Score: 3 out of 5
Review May 2010
  • BrettB, Verified Customer
  • 3 May 2010

Would recommend to a friend!

Check-in process was somewhat slow. Room was clean except small stains on comforter (mustard??). All rooms have a sleepnumber bed. Within a short (<5 min) drive to Rosemont CTA Metro station on the Blue Line providing easy access to all stops in downtown Chicago. Convenient walking distance to Allstate Arena. Many food choices nearby (Longhorn, Subway, Chipotle, Culvers, Chilis, etc...). Hotel was quiet and completely smoke free. I would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Hotel check-in:
3
Room cleanliness:
2
Dining options:
4
Holiday purpose:

Score: 1 out of 5
Reservation not held
  • Gump, Verified Customer
  • 26 Apr 2010

As I knew I was going to be checking in late, I called twice during the day to confirm my reservation and let them know my arrival time. When I finally arrived they told me that they did not have a room as they had "accidentally" overbooked. This was the week of the Icelandic volcano and I can only assume they "accidentally" booked it for more money to somebody stranded in Chicago. They did offer to get me a room for my first night at the Hampton inn they also own a mile away. I would have to move back the following day. I had to work to convince them to let me stay both nights at the same hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
1
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
1
Hotel check-in:
1
Room cleanliness:
1
Dining options:
1
Holiday purpose:

Business

Score: 4 out of 5
Pretty Good
  • N&DVacation, Verified Customer
  • 19 Apr 2010

Would recommend to a friend!

One staff member in particular really made this hotle shine for us. I belive he is the manager of the hotle cafe/bar. He gave us great advice on where to go and what to do while visiting Chicago. The shuttle service is very prompt. Our only really complaint is the bathroom was a little dirty (shower curtain had some stains on it) and the computer center is basically usless. I was unable to use the printer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
3
Dining options:
4
Holiday purpose:

Money Savers Not Applicable

You can catch the hotle shuttle back to the Airport and take the blue train downtown. It is a little time consuming, but it will save you on parking costs!!

N&DVacation, San Antonio, Tx

Score: 5 out of 5
Great place to stay!
  • Mel, Verified Customer
  • 14 Apr 2010

Would recommend to a friend!

No problems at all. Great staff, even had a cab to call for me to get to my interview. Longhorn Steak House next door which does room service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Maintenance:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Hotel check-in:
5
Room cleanliness:
5
Dining options:
5
Holiday purpose:

Score: 3 out of 5
DES PLAINES 04/02/10
  • AA Super dad, Verified Customer
  • 5 Apr 2010

Easy access from the airport. The manager was very accessible and friendly but the front desk staff did not seem happy working there. They seemed more enthusiastic to shoot down your questions or requests even before we could begin to ask them.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
3
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
3
Hotel check-in:
3
Room cleanliness:
4
Dining options:
1
Holiday purpose:

Score: 3 out of 5
just okay
  • suzybuttons, Verified Customer
  • 28 Mar 2010

sleep number bed was not working ..stood in 6" of water in shower ..and no frige or microwave

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Hotel check-in:
3
Room cleanliness:
3
Dining options:
3
Holiday purpose:

Score: 3 out of 5
hotel eval
  • KS, Verified Customer
  • 3 Mar 2010

At first I thought this was a great location especially for the price. I pulled into the parking lot and the place was jammed packed,, no parking spaces, I informed the reception that I wanted to use the park and ride set up, which seemed o.k., He gave me the map where to park, there was no space available and when I went in to tell him, the response was " I don't know what to say, you'll have to go into your car later and check again, or get up in the morning and look. I tried both, finally found one at 330 in the morning one spot in the corner. NO parking space. On our return visit, everything was great and reception was very friendly. the rooms are beautiful, and we love the select matresses, however, when we woke up in the morning we found sewege back up in our bathroom sink. Neither my husband or I got sick during the night, they were quick in response, but, the maintenance guy made us feel like it was our fault, and didn't not clean up afterwards. My husband cleaned the sink so he could get ready to leave. Yuck.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
1
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
5
Dining options:
5
Holiday purpose:

Score: 4 out of 5
good stay
  • Wolves Fan, Verified Customer
  • 26 Feb 2010

Would recommend to a friend!

Stayed to attend Chicago Wolves Game. Dinner at Longhorn - great locatins. Room was good price for what we used it for. Nice place to have drinks and then go to game with friends. Bed super comfortable. Balconies nice touch now that no smoking hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
3
Room cleanliness:
4
Dining options:
4
Holiday purpose:

Recreational Attactions Short walk from hotel

quick walk over to All State Arena; nice dinner options right there too.

Wolves Fan, Round Lake, IL

Score: 3 out of 5
Very Relaxing
  • Softball-Mom, Verified Customer
  • 12 Jan 2010

Would recommend to a friend!

It was very relaxing and quiet. We had two computers so that we could both work but had to take turns using the internet because the Radisson does not have wireless.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Maintenance:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Hotel check-in:
5
Room cleanliness:
5
Dining options:
4
Holiday purpose:

Score: 4 out of 5
the bed is wonderful
  • Yoyo, Verified Customer
  • 12 Jan 2010

Would recommend to a friend!

all i wanna say is the bed, wonderful. u can choose the best bed-number for sleep well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
5
Room cleanliness:
5
Dining options:
4
Holiday purpose:

Time Savers Short drive from hotel

free shuttle to airport

Yoyo, Lincoln,NE

Score: 5 out of 5
Unbeatable location for the price"
  • Jim, Verified Customer
  • 2 Jan 2010

Would recommend to a friend!

helpful staff & comfortable room

Hotel features (5 = best, 1 = worst):
Amenities:
5
Maintenance:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Hotel check-in:
5
Room cleanliness:
5
Dining options:
5
Holiday purpose:

Business

Score: 3 out of 5
it was okay place
  • MI, Verified Customer
  • 7 Dec 2009

I and My husband decided to stay this hotel, coz it was good rate and decent price for this location. However, card key didnt work out twice...and we were supposed to get a king bed, but we get two twin beds. room was clean and comfortable, but it was little small and dark.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
3
Dining options:
4
Holiday purpose:

Score: 3 out of 5
Radisson Review
  • Patty, Verified Customer
  • 27 Oct 2009

Would recommend to a friend!

Room was very nice, clean, and comfortable. Bathroom, however, was very small. Could not turn around in it without hitting or bumping into something. No grab bar in shower made it feel a little scary as I am not as steady on my feet as I once was. Falling in this bathroom would have required a hospital stay!!! The onsite restaurant was only open for breakfast and although the Longhorn Steakhouse was attached, I would have preferred a little lighter fare for lunch or maybe to be able to buy some pastry or other snacky item. As far as smoke-free, both my husband and I could smell smoke when getting off the elevator. No smell of smoke in the room, however. The internet service was not free, either. It cost $5.95 per day. All in all, for as much time as we spent in the room, I have no complaints....the bed was comfortable, the room was very clean and the number of TV stations adequate. I would stay again as the price was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
5
Hotel check-in:
4
Room cleanliness:
4
Dining options:
3
Holiday purpose:

Dining hint Short walk from hotel

The Longhorn Steakhouse is adjacent to the hotel. The food is good, not too pricey and stepping out of the hotel, walking a few steps and into the restaurant was a benefit as all it did the 4 days we were there is rain.

Patty, Canfield, Ohio

Score: 4 out of 5
Clean, comfortable, easily accessable
  • Blewsk, Verified Customer
  • 5 Oct 2009

Would recommend to a friend!

The accesablity to airport and resturanmts with minimal hassle. Very quiet and comfortable rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
4
Dining options:
3
Holiday purpose:

Dining hint Short drive from hotel

Easily access to Harry Carey;s resturant and Nick's seafood Resturant

Blewsk, Upstate, NY

Score: 4 out of 5
visiting son
  • son in college, Verified Customer
  • 23 Sep 2009

Would recommend to a friend!

Close to many food options, target, office max, etc. A little far from city on public transportation, but if prepared can enjoy the city without driving. Approx. 2 hrs from Lincoln Park on bus and el. But nice to be in suburbs. Heard planes, but pleasant. Nice clean rooms, bathroom small, but very nice decor. Have been repeatly,worth the savings.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Maintenance:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Hotel check-in:
4
Room cleanliness:
5
Dining options:
5
Holiday purpose:

Score: 4 out of 5
"Good stay"
  • nurse todi, Verified Customer
  • 21 Sep 2009

Would recommend to a friend!

Stayed there because I had a wedding to go to half a mile down the block.It was good,I wish they had more coffee available in the room.Otherwise clean room and bathroom,quiet enough.I didn't like so musch that I was on the first floor,next time I will ask to go higher up in the building.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Hotel check-in:
4
Room cleanliness:
4
Dining options:
4
Holiday purpose:

Score: 5 out of 5
Fantastic and clean
  • Luis Montes, Verified Customer
  • 17 Sep 2009

Would recommend to a friend!

It's very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Maintenance:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Hotel check-in:
5
Room cleanliness:
5
Dining options:
5
Holiday purpose:

Score: 5 out of 5
Fantastic in every way!
  • Eli, Verified Customer
  • 9 Sep 2009

Would recommend to a friend!

Friendly and careful staff, quick respond, best service I've experienced,really made me feel like home. The room and the bed are great, just be careful to check if the "sleep mode" does works. Free shuttle to airport, where there is subway to downtown, making sightseeing very convenient. There is no great view or pool, but it was quiet and clean, just great. Strangely, while providing iron and other fancy utilities, some basic ones such as toothbrush and slippers are not provided.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Maintenance:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Hotel check-in:
5
Room cleanliness:
5
Dining options:
4
Holiday purpose:

Money Savers In Hotel

Take the 24-hour free shuttle to airport, and then change to the CTA train to go downtown cheap and convenient. Dont forget to get the day passes.

Eli, Denver, CO