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Platinium Hotel Aachen

3.0 star property

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Photo gallery for Platinium Hotel Aachen

Exterior
Lobby
Exterior
Hallway
Standard Double or Twin Room, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room
  • Room service

Explore the area

View in a map
Krefelderstr.52, Aachen, NW, 52070
  • Place, New Tivoli Stadium
    ‪6 min walk‬
  • Place, Carolus Thermen Bad Aachen
    ‪9 min walk‬
  • Place, CHIO Aachen
    ‪15 min walk‬
  • Airport, Liege (LGG)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, Non Smoking

Standard Double or Twin Room, Non Smoking | Terrace/patio

Standard Double or Twin Room, Non Smoking

  • 10 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking

  • 9 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Platinium Hotel Aachen

Along with WiFi in public areas, this smoke-free hotel has self parking and concierge services. Wired internet in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Platinium Hotel Aachen offers 17 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 120-cm flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Aachen hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Platinium Hotel Aachen, you're just a quick walk from Waldpark Lousberg. Features include free wired internet, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Waldpark Lousberg and New Tivoli Stadium
  • Airport shuttle service available for a fee
  • Pets welcome for free
As a guest of Platinium Hotel Aachen, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free wired Internet. An airport shuttle (available 24 hours) is available for a fee. Platinium Hotel Aachen also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Aachen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 9.90 for adults and EUR 9.90 for children

Things to do

  • Bicycle rentals

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 9.90 for children
  • Airport shuttle fee: EUR 65.00 per person (roundtrip)
  • Self parking fee: EUR 15 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Platinium Hotel Aachen
Platinium Aachen
Platinium Hotel Aachen Hotel
Platinium Hotel Aachen Aachen
Platinium Hotel Aachen Hotel Aachen

Platinium Hotel Aachen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 72 reviews
Rating 8 - Good. 40 out of 72 reviews
Rating 6 - Okay. 9 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great for when you just need a base while going around the city . The staff were extremely helpful and friendly. Basic room/facilities but all that you really need. Breakfast was lovely and had a lovely atmosphere. Just round the corner from the bus stop and only took about 20 minutes to get to town by foot.
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was somewhat disconcerting. The notice from Expedia said no late check in and registration hours went to midnight. When I arrived at 4:30 PM on Sunday, no one was there. There were instructions on the front door and a machine next to it for self check in. It required the reservation number, which I fortunately had. It required a credit card for full payment. Everything worked, and it output a key. There was a phone number on the front door of a hotel to call if anything went wrong. I did not have a problem, so I did not need to call, so I don't know what the response would have been. There was always someone there at 7 AM when I went out. When I returned each day at about 6 PM, there was someone there one day, but the reception was already closed on the other days. Everything worked out fine, but it was not what I expected. The hotel itself was good. Breakfast had fried eggs, scrambled eggs, hard boiled eggs, rolls and other breads, several cheeses, some vegetables, juices, cereal, etc. Pitched roof/ceiling on the top floor was different, but not a problem. Room was big enough, clean, shower worked well. Some traffic noise on street side of building, but not bad. Only night I noticed it was when there was a game at the stadium nearby, so more traffic that day. Surrounding area is good. Large park about a block away. About a 25 minute walk to the center of the city.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Marie-Claire

Liked: Cleanliness, room comfort

Réception, communication, tarif de park à revoir.

Les chambres et le petit déjeuner sont corrects. Ce qui est nul et qui donne une très mauvaise première impression, c'est le manque de communication sur la procédure d'entrée dans l'hôtel car il n'y a personne à la réception. Il n'est pas compliqué d'envoyer un mail ou un sms en expliquant que notre carte est dans un boitier à droite de la porte d'entrée et nous donner le code. Il est presque impossible de comprendre le code dans le téléphone avec la pluie et le fait que nous ne parlions pas trop bien ni l'anglais, ni l'allemand. De plus 15 € pour la nuit de parking en bord de route, c'est clairement de l'abus.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes kleines Hotel, gut ausgestattet, top gepflegt mit sehr gutem Service.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Aranka

Liked: Cleanliness
Disliked: Staff & service
Prijs kwaliteit verhouding redelijk. Bij aankomst werden we verast met 15 euro parkeerkosten, andere gasten moesten 10 euro betalen. Bij de vraag waar we gratis konden parkeren, werd geen antwoord gegeven.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Dunja

Liked: Cleanliness, staff & service, property conditions & facilities
Waren für eine Nacht dort um zum pink Pop Festival zu fahren. Einfach aber super und für unsere Zwecke völlig ausreichend. Waren sehr zufrieden 😀
Stayed 1 night in Jun 2023
Verified

8/10 Good

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr persönliche Betreuung
Stayed 1 night in Oct 2022
Verified

8/10 Good

Birgit

Liked: Cleanliness, staff & service, amenities
War ok
Stayed 1 night in Oct 2022
Verified

8/10 Good

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ruime kamer schoon Badkamer zag er nieuwe uit Ontbijt prima Parkeren voor de deur tegen een kleine vergoeding - bedden waren aan de harde kant en de kussens waren te plat. Maar dit is persoonlijke voorkeur. - hotel ligt aan een drukke weg. Met de ramen dicht hoor je gelukkig vrij weinig ervan. En in de nacht is er minder verkeer. Als je op doorreis bent dan is het een prima hotel!
Stayed 1 night in Sep 2022
Verified

8/10 Good

Wim

Liked: Staff & service
Water in de wasbak liep niet goed weg. Verder prima kamer en hotel
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Saida Souad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

inoubliable séjours

C'ete un séjour formidable tranquille établissement fantastique calme très bon service un accueil chaleureux un petit déjeuner bien servie a votre disposition les jeunes qui travaille à l'hôtel
Stayed 12 nights in Jan 2022
Verified

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Frühstück, trotz coronabedingten Einschränkungen.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Raucherzone vor unserem Fenster (EG), mussten leider das Fenster schließen.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leistung Preis Verhältnis ist OK. Das Personal ist freundlich
Stayed 1 night in May 2019
Verified

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Alles in allem in Ordnung. Personal flexibel. Zimmer sauber, Bett schon etwas älter. Preis-Leistung könnte besser sein.
Stayed 3 nights in Jan 2019
Verified

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo rapporto qualità prezzo

Accoglienza,camera, wifi,tutto Ok La colazione era inclusa e il parcheggio è costato solo 5 euro. Se non si hanno molte pretese e' perfetto
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Room comfort

Liegt an einer sehr verkehrsreichen Straße

Leider fehlen bei der Zimmerausstattung einige wichtige Details: Beleuchtung am Eingang des Zimmer. Ebenso fehlt eine Beleuchtung am Spiegel im Bad und eine Ablage am Waschbecken. Die Dusche lief schlecht ab und die Duschkabine war defekt. Und ein Stück des Brausewannenbodens wurde mit einem grauen Klebeband repariert. Das im Zimmer aufgestellte Klimagerät hat nicht gekühlt. Selbst nach 3 Stunden Betrieb war das kleine Zimmer ca. 12 qm immer noch nicht abgekühlt. Der im Kleiderschrank deponierte Tresor war weder montiert noch verschraubt. Dieser konnte aus dem Schrank entnommen und herumgetragen werden. Der Frühstücksraum ist zwar sehr klein und beengt, aber das bereitgestellte Frühstück war lobenswert. Ich würde das Hotel nur empfehlen, wenn man zur Soers will. Denn dorthin sind es nur 5 Minuten Fußweg.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Nordine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aaren

Zen
Stayed 5 nights in Mar 2018
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel with very friendly staff

At first glance, with this hotel being in a building right beside a gas station, I had my conserns. However once inside, the staff were wonderful, very friendly and accommodating, the hotel is very clean and so was the room. The only complaint with the room was that because of the slope of the roof the slope of the ceiling made it a little difficult to get around to the other side of the bed. Watch the head 😊. Otherwise the room is clean, quiet, and a great size!! Would definitely stay here again!!!!
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Schepens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En goed hotel is zeker zijn 3sterren waard

Is ne echte aanrader vriendelijk onthaal en zijn sterren waard
Stayed 1 night in Dec 2017
Verified

8/10 Good

coignet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

accueil sympa,bon service

bonne
Stayed 1 night in Dec 2017
Verified

8/10 Good

Sjaak en Tonnie

Liked: Cleanliness, staff & service

Eenvoudig maar goed hotel

Platinium is een eenvoudig maar goed hotel. De eigenaar is erg vriendelijk en behulpzaam. De kamers zijn niet groot maar wel netjes. Ontbijt was prima. Aan de voorkant slaap je aan een drukke weg.
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

slecht we konden niet eens inchecken

zeer slecht we stonden op afgesproken tijd 22.40 uur voor het hotel maar voor een gesloten deur volgeboekt stond er op de deur. overal op gedrukt telefoonnr geprobeerd geen bereik? stonden we daar met een kind van 8 jaar op straat zonder bed.
Stayed 1 night in Sep 2017
Verified

8/10 Good

leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med hög budgetkvalitet.
Stayed 1 night in Jun 2017