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HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

4.0 star property

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Photo gallery for HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

A spacious living area with a sofa, chairs, and a round table. Large windows offer views of outdoor furniture and greenery.
A modern interior with large windows, a wooden bench, and a tiled floor.
A modern living room with a sofa, dining table, and chairs. Large windows offer a view of the outdoors.
Public bath
Couples treatment room(s), body treatments, facials, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
159 Yobito, Shari, Abashiri, Hokkaido, 099-2421
  • Place, Abashiri Quasi-National Park
    ‪16 min walk‬
  • Place, Lake Abashiri
    ‪19 min walk‬
  • Place, Abashiri Prison Museum
    ‪9 min drive‬
  • Airport, Memanbetsu (MMB)
    ‪17 min drive‬

Room options

View all photos for Contemporary Japanese Style, Non-smoking

A hotel room with two beds, a small table with chairs, a minibar, and a large window with curtains.

Contemporary Japanese Style, Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Twin Bed Room, Non-smoking

A hotel room with two beds, a desk, a chair, a red sofa, and a window with curtains.

Twin Bed Room, Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Private Open-Air Bath (Non Smoking)

A hot tub on a wooden deck with a view of a lake and hills.

Japanese Western Style Room with Private Open-Air Bath (Non Smoking)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room (Non Smoking)

A hotel room with a bed, a desk with a TV, a chair, a small table, and a window with curtains.

Japanese Western Style Room (Non Smoking)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | View from room

Japanese Style Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with two beds, a desk, chairs, a large window, and a ceiling fan.

Deluxe Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Japanese Western Style Room (Non Smoking)

Deluxe Japanese Western Style Room (Non Smoking)

Deluxe Japanese Western Style Room (Non Smoking)

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Annex Yo Za Shitsu Contemporary Japanese Modern Twin Room With Shower Booth

In-room safe, desk, free WiFi, bed sheets

Annex Yo Za Shitsu Contemporary Japanese Modern Twin Room With Shower Booth

  • Sleeps 2
  • Free Wi-Fi

View all photos for IZUBA Villa, Non Smoking (Buffet Dinner & Breakfast Included)

A modern interior with a staircase leading to a loft, a dining area, and a kitchen.

IZUBA Villa, Non Smoking (Buffet Dinner & Breakfast Included)

  • 52 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for IZUBA Villa with Treehouse, Non Smoking (Buffet Dinner & Breakfast Included)

A spacious living area with a sofa, chairs, and a round table. Large windows offer views of outdoor furniture and greenery.

IZUBA Villa with Treehouse, Non Smoking (Buffet Dinner & Breakfast Included)

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

HOKUTEN NO OKA Lake Abashiri Tsuruga Resort

This smoke-free resort features 2 restaurants, a full-service spa, and a bar/lounge. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a snack bar/deli, massage/treatment rooms, and concierge services.
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort offers 85 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Faula has 4 treatment rooms including rooms for couples. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at HOKUTEN NO OKA Lake Abashiri Tsuruga Resort. During your stay, you'll be within walking distance of Abashiri Quasi-National Park. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by COTA, one of the property's 2 restaurants
  • Indulge with body treatments, facials, or massages at Faula
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs and bike rentals
  • 12 minutes by foot from Abashiri Quasi-National Park and a 3-minute drive from Lake Abashiri
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of HOKUTEN NO OKA Lake Abashiri Tsuruga Resort, you'll find a full-service spa and hot springs. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and a vending machine are also featured at the business-friendly HOKUTEN NO OKA Lake Abashiri Tsuruga Resort. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

This 4-star Abashiri resort is smoke free.

COTA - Overlooking the garden, this buffet restaurant serves breakfast and dinner.
TOU TOU - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
BAMBI - Onsite karaoke bar. Open daily.
JOUMON - This bar overlooks the garden. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAMBI
  • COTA
  • JOUMON
  • TOU TOU

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Hot springs
  • Karaoke
  • Library
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a regional park

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

  • Pets: JPY 3300 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests traveling with a service animal must contact the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HOKUTEN NO OKA Lake Abashiri Tsuruga
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
HOKUTEN NO OKA Tsuruga
HOKUTEN NO OKA Tsuruga Resort
HOKUTEN NO OKA Tsuruga Resort
HOKUTEN NO OKA Lake Abashiri Tsuruga
HOKUTEN NO OKA Tsuruga
Resort HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Abashiri
Abashiri HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Resort
Resort HOKUTEN NO OKA Lake Abashiri Tsuruga Resort
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Abashiri
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Resort
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Abashiri
HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Resort Abashiri

HOKUTEN NO OKA Lake Abashiri Tsuruga Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 296 reviews
Rating 8 - Good. 93 out of 296 reviews
Rating 6 - Okay. 21 out of 296 reviews
Rating 4 - Poor. 6 out of 296 reviews
Rating 2 - Terrible. 5 out of 296 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onset, outstanding food, terrific service, large and comfortable rooms. We had a wonderful 3 night stay.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wen Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities
10 out of 10 Hotel itself is very beautiful, staff are all helpful and nice, kept the place very clean.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

CHING-TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and friendly. The room was spacious and clean. The lobby, lounge, and dining area were also nicely decorated.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Service was excellent. Dining offered many delicious options for both Eastern and Western palates.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Heather Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with everything you need. you need a car to get into Abashiri but the hotel is really high quality. The real log fire in the lounge in the evening is perfect.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Ahreum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are super kind, nice facilities and room is super fancy with a reasonable price! I will definitely visit this hotel again someday! Thank you! You are the best hotel in Hokkaido ;) Ahreum
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment. It should include the public bath, however, we had to pay for the public hot tub( they call public bath).
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Staff & service, amenities
We went in May, on top of hill, far from anything. Reception area is not grand, inside area is comfortable. Building & faculties are very old. Bowls and plates are stuck together in restaurants,
Stayed 1 night in May 2025
Verified

6/10 Okay

Yuma

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room condition was not good, it looked pretty old
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing except the kitchen smell

Everything is amazing except the food area. There is no ventilation its soooooo smelly z
Stayed 1 night in Sep 2024
Verified

6/10 Okay

SONNY

Liked: Staff & service, property conditions & facilities
There are many flies in the room
Stayed 1 night in Jul 2024
Verified

6/10 Okay

LISA LEI SHA

Liked: Cleanliness, room comfort

Overall average - needs upgrading and improvement

This hotel is very outdated. No charging USB port for electronic devices in the room. The room is very big 37m2 but the toilet and shower areas are extremely small. Even hard to turn around in the shower room to get change. No hooks to hang clothings in the shower room or bathroom or doors before shower. The dinner buffet is rather mediocre. Spans a lot of area but the quality not very good. The crabs provided in the buffet not tasty. Luckily we paid extra to get a Japanese hairy crab (10000yen) and it was tasty!! The sashimi did not look fresh at all. The buffet session is a bit short given the time spent on hotpot making. The spa was excellent, spacious and comfy - particularly the outdoor one. Cleansing and Skincare items provided were good. The buffet breakfast was ok but some items resemble those in the buffet dinner
Stayed 1 night in May 2025
Verified

4/10 Poor

Roxana

Disliked: Staff & service, property conditions & facilities

Poor service & housekeeping. Great dinner.

Pluses: 1. The best thing about this hotel is the dinner buffet, included in the price. It was exceptional. There was a large variety of meat, seafood, vegetables, starches, and desserts. The grilled beef was fantastic. It was butter soft, and almost melted in your mouth. 2..The rooms are clean and spacious and have an understated elegant classic feeling typical of Japanese esthetics. Minuses: 1. Service here is mediocre. The staff seems like they’re just going through the motions, without a true spirit of omotenashi. 2. The bathroom felt very old (not classic), maybe dating to the 1980s. Turning one of the knobs in the bathroom sink provided no water at all — how can the maids not notice this and report it? Do they not clean the sink? 3. The room: desperately need blackout curtains, especially since the sun rises at 345am! It was so bright we could not sleep. Just awful. 4. We found a dirty pair of reading glasses someone had left behind on the nightstand. How can housekeeping miss this? Overall: This was probably once a phenomenal resort. It could be again, with some updating, better maintenance and better service. But in its current state, it’s mediocre and overpriced. Come for the dinner, not the room.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, amenities
すべてよかった
Stayed 2 nights in Feb 2026
Verified

8/10 Good

さん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事を堪能しました。外国人スタッフもとても丁寧に接していただきました。また、行きたいと思います。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ATSUNOBU

Liked: Cleanliness, staff & service, amenities
設備などやや古さを感じる部分はあるものの、清掃も行き届いているようで不快感は全く感じられませんでした。また、従業員の皆様の接客も丁寧でした。ただあえて難を言うならば、施設配置の関係でエレベーターから客室、客室から食事会場、浴場までの距離が遠く感じられたことぐらいでした。施設や家具など遊び心が感じられ、楽しい時間を過ごすことができました。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度都很友善，但畢竟是老舊的旅館 有些設施確實需要改進，例如馬桶座 如果不能正正的坐下 坐墊就會歪斜沖洗功能就沒了，我們入住四天已經請飯店來維修了三次。再來就是餐食對續住的人並不友善，因為餐食每天都一樣吃到非常非常膩
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
今回で3回目 また機会があれば絶対泊まりたい
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

パブリックスペースは充実

ラウンジや大浴場は広々として癒されるのですが、通常のツインルームはトイレも狭い上に入口に段差があり、浴室もシャワーのみで癒されるものではありませんでした。ビュッフェの食事内容は充実していましたが、鍋の作り方などの説明があるとより良いと思いました。また、網走湖の景観を期待しておりましたが、パブリックスペースあるいはツインルームからは全く見えませんでした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

RINA

Liked: Cleanliness, staff & service, property conditions & facilities
網走旅行にはいつも利用しています お気に入りの点は無料の岩盤浴があること 野生のリスも可愛くて足浴のスペースは 夜ライトアップがステキです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広々とした施設の作りと自然豊かな周囲の環境で、ゆったりとした時間を過ごしリフレッシュできました。 食事もメニュー豊富なビュッフェで楽しみながら美味しく堪能しました。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yi ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住在舊館，有小陽台，晚上看星星體驗非常好
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

ChingChing

Disliked: Property conditions & facilities, room comfort
餐食可以省略不吃，完全不符合水準，縱使不好吃但餐廳餐食也不補齊。
Stayed 1 night in Jun 2025