2/10 Terrible
Bob G.
7 Apr 2025
Disliked: Cleanliness
An Experience to Avoid
Our stay at the Grand Mansion in Aberdeen, Scotland was nothing short of a disaster. Upon arrival, we were greeted by an overwhelming scent from an incense diffuser, clearly meant to mask other less pleasant odors. The carpet was filthy, the walls were visibly dirty, and the linens and towels were used and unwashed. Things like wet wipes on the toilets were dried out and hadn’t been touched for years. Things like fake fruit for decoration were even rotten. Photos on VRBO must have been doctored! To add to the discomfort, we had to turn on the hot water every two hours, and the heating was not on when we arrived.The check-in process was the worst we’ve ever experienced. Instead of the usual protocol and guidance via a book, the manager walked us through the home, which was entirely unprofessional, especially with a language barrier. The neighboring home was boarded up, contributing to a feeling of insecurity, and ultimately, our group felt unsafe staying there. Given the conditions, we decided to leave and opted for a hotel instead. Our attempts to communicate with the host were met with silence as they remained unresponsive. Avoid the Grand Mansion at all costs.We were a group of 8 golfers from the US. This place would be an embarrassment to any corporate retreat or golf group as the property is mostly advertised for.
Bob G.
Stayed 2 nights in Apr 2025