Big Country Hotel & Suites, SureStay Collection by BW
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Our customers tell us they can't get enough of the comfortable beds at Big Country Hotel & Suites, SureStay Collection by BW. During your stay, you'll be within walking distance of Cinemark Century Abilene 12. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
Free continental breakfast served daily
Free WiFi and wired Internet
Free self parking and RV/bus/truck parking
Amenities include a 24-hour business center, meeting rooms, and conference space
Guests really like the accommodations for the cleanliness and comfy beds
Just a 2-minute drive from Cinemark Century Abilene 12 and a few minutes from Mall of Abilene
Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. The business-friendly Big Country Hotel & Suites, SureStay Collection by BW also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available.
This Abilene hotel is smoke free.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Business services
24-hour business centre
904 square feet of conference space
Meeting rooms
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
55-inch TV with premium cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Heating
Iron/ironing board
Policies
Check-in
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene
Big Country Hotel & Suites, SureStay Collection by BW Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room had some carpet stains, missing baseboards with mysterious black coloring (mold?). Requested new towels and was told they didn’t have any more. Lady at the front desk who checked me in was not very nice. When reserving before our stay, it told us that it would be $15/person for breakfast, and when we asked the front desk they said it was free- so i’m curious how many people actually paid that and got scammed.
Kay
Stayed 3 nights in Jan 2026
10/10 Excellent
Meagan
Travelled with family
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Pleasant Stay! Our rooms were clean and the beds were comfortable.
Meagan
Stayed 1 night in Dec 2025
10/10 Excellent
Gildardo
Travelled with family
1 Jan 2026
Liked: Cleanliness, staff & service, amenities
We enjoyed our time here
The staff was friendly and the rooms were clean
Room was very clean. Arrived early and they said I could check in for an additional charge. If you want daily cleaning there is also an additional charge.
Susan
Stayed 3 nights in Dec 2025
8/10 Good
Yaping
Travelled with family
22 Dec 2025
Liked: Cleanliness, amenities
Clean room
Yaping
Stayed 1 night in Dec 2025
10/10 Excellent
Michael
18 Dec 2025
Michael
Stayed 3 nights in Dec 2025
6/10 Okay
jessica
14 Dec 2025
Disliked: Amenities
No coffee maker in rooms. Hotel didn’t put out adequate amount of breakfast for guests. Had to wait 2 times for sausage during breakfast. They only put out 8 sausage patties at a time for all the guests.
jessica
Stayed 1 night in Dec 2025
8/10 Good
Martha
Travelled with family
14 Dec 2025
Liked: Cleanliness
Disliked: Amenities
When we arrived our room, deluxe king, had been overbooked, so we were “upgraded” at the hotel’s expense. When we arrived to our room it had such a bad odor, we had to return to the desk and request a different room. They weren’t able to make the change until the receptionist had to go “smell” it. We were eventually given another room. It still smelled stuffy, but doable. The room was clean.
Martha
Stayed 2 nights in Dec 2025
6/10 Okay
Charles
Travelled with family
13 Dec 2025
Liked: Cleanliness, staff & service
The room smelled and breakfast was not what was advertised. Towels and washclothes were not replenished with a 2 day stay.
Charles
Stayed 2 nights in Dec 2025
8/10 Good
Jennifer
11 Dec 2025
Jennifer
Stayed 1 night in Dec 2025
8/10 Good
Luke
9 Dec 2025
Luke
Stayed 3 nights in Dec 2025
2/10 Terrible
Nolan
Travelled with family
8 Dec 2025
Disliked: Amenities
I was told at check in my stay would cost me $445. They even ran my credit card at that amount plus a $50 incidental.
I was handed a bill at checkout showing I was charged $585. I sought a refund from the property and Hotels.com and got nowhere.
I recognize some of this was my mistake for not checking my email from Hotels.com more closely but I would have canceled on the spot at check in and went somewhere much less expensive if I hadn't been duped.
Turns out they jack up the rate $50 a night during the week because of all the construction workers who come to the city for all the building that is going on. I ended up paying almost $200 to stay at a hotel with no pool, bland breakfast and a closed fitness center. Really upset
Nolan
Stayed 3 nights in Nov 2025
6/10 Okay
Debra
Travelled with family
7 Dec 2025
It was okay
Debra
Stayed 2 nights in Dec 2025
6/10 Okay
Tiffanie
4 Dec 2025
Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from Expedia and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there