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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

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Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Two large beds with grey linens and a variety of pillows, including a leopard print one, are featured in this stylish room.
Cozy retreat with a kitchenette, comfortable seating area, and modern amenities.
Relax in a spacious room with a large window, flat-screen TV, and comfortable seating area.
Welcome to our lobby, featuring a long reception desk, comfortable seating area, and convenient amenities.
Modern kitchen with central island, sink, and storage, featuring a large flat-screen TV and comfortable seating for four.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3010 Catclaw Drive, Abilene, TX, 79606
  • Mall of Abilene
    ‪2 min drive‬
  • McMurry University
    ‪4 min drive‬
  • Dyess Air Force Base
    ‪5 min drive‬
  • Abilene, TX (ABI-Abilene Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Relax in comfort with a large bed, flat-screen TV, and cozy seating area.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Relax in a spacious room with a large bed, kitchenette, and cozy seating area.

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Relax in this stylish room with a sofa set, dining table, and flat-screen TV.

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Relax in comfort with a large bed, desk, and TV, surrounded by a geometric patterned floor and stylish storage.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Relax in a stylishly designed room with a neatly made bed, desk workspace, and comfortable seating area.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Relax in comfort with a large bed, flat-screen TV, and cozy seating area.

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Relax in a stylish room with a flat-screen TV, desk area, and comfortable bed.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Relax in this inviting space with a large bed, sofa, and comfortable seating area.

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Relax in a spacious room with a large bed, kitchenette, and cozy seating area.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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Relax in comfort with a large bed, sofa, and desk, perfect for work or unwinding.

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1002)
The price is €168
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includes taxes & fees
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About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free breakfast and a 24-hour business center
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at Big Country Hotel & Suites, SureStay Collection by BW. During your stay, you'll be within walking distance of Cinemark Century Abilene 12. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, meeting rooms, and conference space
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 2-minute drive from Cinemark Century Abilene 12 and a few minutes from Mall of Abilene
Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. The business-friendly Big Country Hotel & Suites, SureStay Collection by BW also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. A complete renovation of Big Country Hotel & Suites, SureStay Collection by BW was completed in March 2021.

This Abilene hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1010 reviews
Rating 8 - Good. 236 out of 1010 reviews
Rating 6 - Okay. 91 out of 1010 reviews
Rating 4 - Poor. 71 out of 1010 reviews
Rating 2 - Terrible. 63 out of 1010 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Aundrea

Stayed 1 night in May 2025

10/10 Excellent

Raven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was super kind and friendly. Online check in made the process fast and we were in our room quickly!
Stayed 1 night in May 2025

8/10 Good

Anicet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a Hotel. I enjoyed my stay.
Stayed 5 nights in Apr 2025

8/10 Good

Felina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Jonah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Please fix the elevator and the toilet in our room. We had to take trips up and down the stairs and tried to fix the toilet ourself. Also, the price for a weekday stay was more than other cities.
Stayed 1 night in Apr 2025

10/10 Excellent

Quise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The new lady that just started was AMAZING! She is very sweet, welcoming, and caring!
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 2 nights in Apr 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly (english)! Absolutely accommodating!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was cemented in. Gym closed, one elevator broken. Front desk was more worried about the male guests vs double charging me.
Stayed 1 night in Mar 2025

10/10 Excellent

mason

Business traveller
Disliked: Amenities
This property was pretty nice. I need some updates.It has no pool or gym unfortunately but other than that my room was nice
Stayed 1 night in Apr 2025

6/10 Okay

Lelan

Travelled with partner
Disliked: Amenities
The hotel advertised a pool and fitness center, but a lot of the hotel is in construction. The room was nice, no coffee makers in the rooms the entry door to the room needed adjusting, hard to open and close. Breakfast was out fruit and no breakfast sausage or bacon??? Pricing is okay with no pool or fitness center.
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marcella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Always friendly
Stayed 1 night in Apr 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, we did not get to stay there due to a “ plumbing issue“. We were notified. By Expedia two hours after the issue had occurred knowing that I had just spoken to someone not long before that to confirm our reservation they did not seem to want to help.
Stayed 2 nights in Apr 2025

10/10 Excellent

Loretta L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. Nice decor. Wish breakfast was extended later (ended 9 pm). Tub was slippery but can get a non slip mat from front desk. Overall very nice hotel and can walk to couple restaurants.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort

Affordable and nice hotel

Nice hotel, comfortable bed, decent size room with microwave and refrigerator. Size of refrigerator is really small and not able to set water bottles and drinks in upright position but convenient to keep beverages cold. My only complaint is the shower curtain is up too high not covering around the bottom of tub allowing a lot of water to leak outside tub and into the floor creating a large water puddle after showering. Breakfast could be better with more variety. I would suggest eating at ihop or even a fast food restaurant if you want decent breakfast. Plenty of restaurants not far from hotel. Overall my stay was excellent and this hotel is affordable at last minute trip. I would recommend.
Stayed 3 nights in Apr 2025

4/10 Poor

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is new and clean. The hotel didn’t have the Expedia reservation. The general manager had terrible customer service and was very difficult to work with.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kaylyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safe was very nice, especially when we had to extend our stay. The rooms were very spacious and clean
Stayed 1 night in Apr 2025

6/10 Okay

Dana

Business traveller
Liked: Staff & service, room comfort

4-14/18

All three workers I dealt with were wonderful. I had an issue with the manager more than anything. I had tried shortening my trip by one day off the end and was asking for clarification on pricing. Understandably the manager had a family obligation come up. Although in the mean time that pushed me out of the 'change window'. When booking there was only a cancellation window so that's confusing. After talking multiple times with the front desk and them taking down messages for the manager to call me, no response was ever received. I had paid at the hotel and not online. When I was checking in and out(early) I had even asked to shorten the trip by a day off the end. I was told it would require manager approval and such. Overall the stay was fine, the regular front desk were helpful, manager was a problem.
Stayed 4 nights in Apr 2025

8/10 Good

Verdun

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice place but for the price you would think they would pay for more tv channels not a big deal if just spending night or 2 but all week is different
Stayed 5 nights in Apr 2025

8/10 Good

Verdun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025