Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

Choose dates to view prices

Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3010 Catclaw Drive, Abilene, TX, 79606
  • Mall of Abilene
    ‪2 min drive‬
  • McMurry University
    ‪4 min drive‬
  • Dyess Air Force Base
    ‪5 min drive‬
  • Abilene, TX (ABI-Abilene Regional)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Big Country Hotel & Suites, SureStay Collection by BW

Hotel in Abilene with free breakfast and a 24-hour business center
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at Big Country Hotel & Suites, SureStay Collection by BW. During your stay, you'll be within walking distance of Cinemark Century Abilene 12. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, meeting rooms, and conference space
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 2-minute drive from Cinemark Century Abilene 12 and a few minutes from Mall of Abilene
Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. The business-friendly Big Country Hotel & Suites, SureStay Collection by BW also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. A complete renovation of Big Country Hotel & Suites, SureStay Collection by BW was completed in March 2021.

This Abilene hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 85 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Janie

Left to dry

After an all day outdoor event, we went to the hotel. With confirmation and itinerary ID just to be told there was no record of our booking . Because the hotel was fully booked they would be able to accommodate us. There was definitely a breakdown in service whether it was 3rd party or in house we were left without a room for the night. I will be hesitant to use either service for future travel plans
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Noemi, SAN BENITO

Disliked: Staff & service, property conditions & facilities
No staff support, they weren't even present. Waited over half an hour to check in and to check out and then no one to attend the phone there was no one. They charged be an extra $25 on top of all other fees they had. But those they didn't want to refund it telling me that it was a part of their fees. Not right.
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Nice place to stay in Abilene. Very modern at an affordable price. Nice bed and pillows.
Stayed 1 night in Mar 2025

10/10 Excellent

mervin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price
Stayed 6 nights in Mar 2025

10/10 Excellent

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Okay

It was a nice hotel. Did not have breakfast, just grab and go things, that were not available.
Stayed 2 nights in Mar 2025

10/10 Excellent

devan

Stayed 1 night in Feb 2025

6/10 Okay

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except highway noise
Stayed 1 night in Mar 2025

8/10 Good

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dyess AFB. Staff was friendly and went above and beyond to make stay nice
Stayed 3 nights in Mar 2025

8/10 Good

Joe

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

devan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 3 nights in Mar 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Bloody pillow

The beds were fine and the staff at the front desk was nice and friendly. However, the cleanliness was lacking. There was a dirty sock beside one of the beds. There was nail polish on the closet door. Paint was peeling in several places. The worst part was that one of the pillows had something orange all over it. It actually looked like blood. So we started looking at all the linens, and one of the comforters had a red stain on it. We called the front desk, and she replaced everything, but it still just felt gross to know that the cleaning staff was that negligent.
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beds, amazing staff , comfortable atmosphere
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised! We were desperately looking for a hotel at midnight. This property was recommended, so I decided to hesitantly reserve the room. We arrived and it looked like a basic hotel, but walking into our room, I felt like I was at a boutique hotel. Loved it! The decor is totally fun and tasteful!
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

John B

Liked: Cleanliness
Disliked: Staff & service, room comfort

Loud & disturbing

Loud music first night, 12:00 midnight, in next door room. Front desk requested they stop music, occupants said they would but did not turn off music. Front desk forced to go to room to get occupants to stop music.
Stayed 2 nights in Feb 2025

2/10 Terrible

Nyree

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Great, easy check in online. The staff was great, friendly, and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. No coffee or tea in my room.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice updated but noisy.

It is a fairly nice updated place. The issues were with the the noise you could hear people yelling outside and inside, slamming of doors it was out of hand. The breakfast was almost non existent might of well been unless all you want is cereal.
Stayed 1 night in Feb 2025