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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

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Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Free daily continental breakfast
Free daily continental breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
3010 Catclaw Drive, Abilene, TX, 79606
  • Place, Cinemark Century Abilene 12
    ‪17 min walk‬
  • Place, Mall of Abilene
    ‪1 min drive‬
  • Place, Dyess Air Force Base
    ‪4 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Dining Table, Wet Bar, Microwave And Refrigerator

  • Sleeps 3

2 Queen Beds, Non-Smoking, Work Desk, Lounge Chair, Microwave And Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Dining Table, Work Desk

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King 1 Queen, Non-Smoking, Family Room, Larger Room, Lounge Chair, Work Desk, Microwave And Refrigerator

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Dining Table, Microwave And Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Mini-Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, 2 Room, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 3

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About this property

Big Country Hotel & Suites, SureStay Collection by BW

This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the comfortable beds at Big Country Hotel & Suites, SureStay Collection by BW. During your stay, you'll be within walking distance of Cinemark Century Abilene 12. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, meeting rooms, and conference space
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 2-minute drive from Cinemark Century Abilene 12 and a few minutes from Mall of Abilene
Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. The business-friendly Big Country Hotel & Suites, SureStay Collection by BW also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Abilene hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1039 reviews
Rating 8 - Good. 237 out of 1039 reviews
Rating 6 - Okay. 105 out of 1039 reviews
Rating 4 - Poor. 74 out of 1039 reviews
Rating 2 - Terrible. 60 out of 1039 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Room was very clean. Arrived early and they said I could check in for an additional charge. If you want daily cleaning there is also an additional charge.
Stayed 3 nights in Dec 2025

8/10 Good

Yaping

Travelled with family
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

6/10 Okay

jessica

Disliked: Amenities
No coffee maker in rooms. Hotel didn’t put out adequate amount of breakfast for guests. Had to wait 2 times for sausage during breakfast. They only put out 8 sausage patties at a time for all the guests.
Stayed 1 night in Dec 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness
Disliked: Amenities
When we arrived our room, deluxe king, had been overbooked, so we were “upgraded” at the hotel’s expense. When we arrived to our room it had such a bad odor, we had to return to the desk and request a different room. They weren’t able to make the change until the receptionist had to go “smell” it. We were eventually given another room. It still smelled stuffy, but doable. The room was clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
The room smelled and breakfast was not what was advertised. Towels and washclothes were not replenished with a 2 day stay.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Dec 2025

8/10 Good

Luke

Stayed 3 nights in Dec 2025

2/10 Terrible

Nolan

Travelled with family
Disliked: Amenities
I was told at check in my stay would cost me $445. They even ran my credit card at that amount plus a $50 incidental. I was handed a bill at checkout showing I was charged $585. I sought a refund from the property and Hotels.com and got nowhere. I recognize some of this was my mistake for not checking my email from Hotels.com more closely but I would have canceled on the spot at check in and went somewhere much less expensive if I hadn't been duped. Turns out they jack up the rate $50 a night during the week because of all the construction workers who come to the city for all the building that is going on. I ended up paying almost $200 to stay at a hotel with no pool, bland breakfast and a closed fitness center. Really upset
Stayed 3 nights in Nov 2025

6/10 Okay

Debra

Travelled with family
It was okay
Stayed 2 nights in Dec 2025

6/10 Okay

Tiffanie

Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
Stayed 1 night in Dec 2025

10/10 Excellent

CONNIE

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from Expedia and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea, Colorado Springs

Stayed 2 nights in Oct 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities
very nice staff, very clean, great breakfast that my kids enjoyed as well! Overall, i wonderful stay!
Stayed 1 night in Nov 2025

8/10 Good

Kevin A

Stayed 6 nights in Nov 2025

4/10 Poor

Shawn

Business traveller
Disliked: Property conditions & facilities
Over priced for such poor facilities. Microwave broken. Lighting poor at best. Shower drain loose. Tub old. Fitness center non existent. Refrigerator leftover from an 80’s dorm room. Kitchenette faucet piped backwards. $400 plus a night should be criminal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mariela

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not great. Other hotel took most of the parking spots
Stayed 3 nights in Nov 2025

4/10 Poor

Donna

Business traveller
Disliked: Amenities, property conditions & facilities
WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction. I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom. Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
Stayed 3 nights in Nov 2025

10/10 Excellent

Veha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

8/10 Good

Paola

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Stayed 1 night in Oct 2025

4/10 Poor

Jerod

Business traveller
Disliked: Amenities, property conditions & facilities
Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
Stayed 2 nights in Nov 2025