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Condesa Americana Acapulco

2.0 star property

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Photo gallery for Condesa Americana Acapulco

A hotel room with two beds, a balcony with a view of palm trees and a building, and a ceiling fan.
A hotel room with a bed, a chair, and a sliding door leading to a balcony.
An aerial view of a swimming pool surrounded by palm trees and lounge chairs.
A hotel reception area with a geometric patterned wall and a clear glass partition.
A multi-story building with balconies, large windows, and a brick facade.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14 Piedra Picuda Deportivo, Acapulco, Gro., 39690
  • Place, Icacos Beach
    ‪8 min walk‬
  • Place, Diana the Huntress
    ‪12 min walk‬
  • Place, Condesa Beach
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, and a balcony with a view of the city and ocean.

Standard Double Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Condesa Americana Acapulco

An outdoor pool, 20 beach bars, and a 24-hour front desk are available at this hotel. WiFi in public areas is free.
Condesa Americana Acapulco offers 18 accommodations with fans. These individually furnished accommodations have separate dining areas and include dining tables. 32-inch LED televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Condesa Americana Acapulco, you're just a quick walk from Icacos Beach. Features include free WiFi in public areas, plus 20 beach bars and an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the 20 beach bars
  • Take a swim in the outdoor pool
  • 6 minutes by car from La Quebrada Cliffs and 10 minutes from Papagayo Beach
  • Cats and dogs welcome for free
Condesa Americana Acapulco offers its guests an outdoor pool and local meal delivery service. Public spaces have free WiFi. You can unwind with a drink at one of the 20 beach bars.

Smoking is allowed in designated areas at this Acapulco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 1 metre
  • Street parking available

Food and drink

  • 20 beach bars

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (76 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Fan
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Condesa Americana Acapulco Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 155 reviews
Rating 8 - Good. 33 out of 155 reviews
Rating 6 - Okay. 33 out of 155 reviews
Rating 4 - Poor. 15 out of 155 reviews
Rating 2 - Terrible. 33 out of 155 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service
👍
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

JAIME

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We got asulted at the corner of the motel so we left 3 day before
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ingrid Ivonne

Liked: Cleanliness, amenities
La
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Norma Patricia

Liked: Cleanliness, staff & service
K
Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

Lisbeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is falling apart, cabinets missing doors, if we wanted to use the AC they charged me 600 pesos per night, and I had to tell them so they could turn it on.
falling apart
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Angel Vidal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Alisson

Disliked: Cleanliness, amenities
Moist on the washroom, a cockroach in the room. The bedroom fan didn’t work, the refrigerator didn't work.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Mitzi Anahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena si vas con plan de diversión y disfrutar
Stayed 2 nights in May 2026
Verified review

8/10 Good

Marbeya

Liked: Cleanliness, staff & service, amenities
La verdad muy bueno, por el precio que pagué Super excelente, les recomiendo que siempre han reservación porque sale más barato y llevaba a mi mascota, así que si déjame entrar mascotas
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Juan Alfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No, es calle cerrada, edificio viejo sin mantenimiento, para más airbnb que hotel !
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Estaba bien pero lo malo es que no incluye aire acondicionado, te cobran 350 el día si quieres y hubo una señora que no era atenta ya que le dije buenos días y me ignoro, lo demás todo bien
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Nahomi

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hay estacionamiento, estaba lleno de hormigas,el aire casi no enfriaba,las camas son incómodas,nos dieron el último piso,no hay señal de internet y los canales solo 1 agarraba,lo único bueno de la estancia fue la amabilidad del personal
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cancelaron la habitación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jorge

Buena ubicación
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Dani

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad está en muy mal estado , hay muchas ratas tanto afuera como adentro en la alberca , tuvimos un percance y necesitábamos el botiquín y no tienen son un poco groseros Cerca se encuentran hoteles mejores y en el mismo precio
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

daniel

Disliked: Cleanliness
El estacionamiento esta sobre la calle, hay que llegar a buena hora para encontrar lugar, no tiene aire acondicionado y si hay lo prenden cuando quieren y con cargo extra, y los ventiladores son peligrosos, de hecho habian manchas de sangre en el techo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

ALAN JAHIR

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Si hay todo cerca
Stayed 1 night in Apr 2026
Verified review

8/10 Good

BRAYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienes a una calle el oxxo gasolineria la playa esta a 6 u 8 min máx. Y muy buena la atención
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Martha Patricia

La habitación y en general el hotel está limpio. El personal amable . La habitación es amplia . Camas cómodas . Está a dos calles de la costera . Tiene buena ubicación. Quede satisfecha con mi estancia .
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gerardo

👍
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Mirna Ivonne

Liked: Staff & service
Para pasar una noche esta bien.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Ivan Gonzalez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me pude ni quedar estuvo Fatal las fotografias son Falsas , el hotel no esta en ese estado, se encuentra pesimamente. Les tuve que pedir me reasignaran dehotel aunque pagaran diferencia y sigo esperando su asistencia
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Cristian

Disliked: Cleanliness, property conditions & facilities
No tiene estacionamiento, las habitaciones muy viejas los colchones se sienten los resortes y además no querían respetarme el precio que me dio la reservación por expedia
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Yonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nada que ver con las fotos que muestran, el refrigerador en pésimo estado, oxidado y sin funcionar, la pantalla con 5 canales de tv abierta, sin toallas, la habitación tenía 4 camas y nos dijeron que solo se podían ocupar 2. Te cobran $300 por usar el aire acondicionado y solo por unas horas, los ventiladores no funcionan sientes que en cualquier momento se desprenden del techo, mucha humedad, las paredes descarapelandose, la habitación la entregan a las 3 de la tarde y la hora de salida es a las 11 de la mañana cuando en la gran mayoría de hoteles es a las 12 de la tarde. Nunca está la chica en recepción. Cobran 1200 por noche bien podrían invertir en tener en óptimas condiciones el hotel. Según expedia fue una oferta para 3 personas dos noches por 976 pesos pero por ese precio hay mejores opciones.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

J.Manuel

Liked: Cleanliness, staff & service
Obviamente le falta mucho mantenimiento al lugar , por el costo es promedio , más atención en recepción ya que la salir del lugar , no encontre personal en recepción y los medios de comunicación actualizarlos para poder tener contacto ,ya que trate de comunicarme y nunca recibir respuesta y en el WhatsApp que aparece en la entrada ,jamás me respondieron al día de hoy al avisar que me iba y dejaba las llaves el recepción .
Stayed 3 nights in Mar 2026