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Copacabana Beach Hotel Acapulco

3.5 star property
VIP Access

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Photo gallery for Copacabana Beach Hotel Acapulco

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
Poolside bar
Front of property
Poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Place, Acapulco Golf Club
    ‪3 min walk‬
  • Place, Icacos Beach
    ‪7 min walk‬
  • Place, El Rollo Acapulco
    ‪8 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View

Standard Double Room, 2 Double Beds, Partial Ocean View

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View

Junior Double Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View

Junior Double Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Sea View

Standard Double Room, 2 Double Beds, Sea View

Standard Double Room, 2 Double Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Copacabana Beach Hotel Acapulco

On beach with outdoor pool for sandy fun near Diana the Huntress
At Copacabana Beach Hotel Acapulco, hit the beach, dine onsite at Las Olas, or enjoy a drink at one of the hotel's 4 bars/lounges.
Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Copacabana Beach Hotel Acapulco. During your stay, you're just a quick walk from Acapulco Golf Club. Enjoy features like free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • For dining with a poolside location, stop by Las Olas, one of the property's 2 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 7 minutes by foot from Icacos Beach and a 2-minute drive from Diana the Huntress
Some rates at Copacabana Beach Hotel Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A business center and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7738 square feet (719 square meters) and includes a conference center. An outdoor pool, a terrace, and an arcade/game room are also featured at the business-friendly Copacabana Beach Hotel Acapulco. For a fee, parking is available. A complete renovation of Copacabana Beach Hotel Acapulco was completed in October 2020.

This Mediterranean Acapulco hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Las Olas - This poolside buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Bahía - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Las Palmas - This sports bar serves dinner only. Happy hour is offered. Open daily.
Las Margaritas - Onsite bar. Open daily.
Coco Loco - This bar is located by the pool. Open daily.

All-inclusive details

All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 195 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 to 450 for adults and MXN 290 to 290 for children
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bahía
  • Coco Loco
  • Las Margaritas
  • Las Olas
  • Las Palmas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,738 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Copacabana Beach Hotel Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 290 to 290 for children
  • Covered self parking fee: MXN 195 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 53890054
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Reviews

Copacabana Beach Hotel Acapulco Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

Reviews

6/10 Okay

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent staff services. Friendly and attentive. Hotel meals were very good. I enjoyed the breakfast and the dinner options which included freshly grilled pork chops.
Stayed 4 nights in Jul 2025

4/10 Poor

Luis Alfredo

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Jerry C., Bedford

Liked: Staff & service
I have traveled to Acapulco several times in my opinion this hotel needs to have a better type of amenities. The hotel is already outdated for sure. Parking is horrible and the area is located. This is no prime to walk around outside the overall condition of the hotel, the rooms tend to be With lack of maintenance and to be honest if I had another choice to come back, I’ll come back to other places there is crowded service is lacking and waitresses. They’re super big. They’re very friendly and everything but they’re super busy so it’s under staff not a place for you to enjoy. It’s a place for you just to sit down and just see a lot of people a lot of crowd Swimming pool is super crowded. It’s not worth the money. It’s not worth the time in my opinion.
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Xavier

Liked: Cleanliness
Disliked: Staff & service
The buffet food for all inclusive was not that appetizing. Same food every day just mix differently no variety. Food seemed old. Bed was comfortable. Room was great Internet access was good. Transportation taxes were outside rooms. Do not have telephones. You have to text them. No room service children everywhere peeing in the pools Out of control unavailable. The gym was unavailable due to construction. There’s no ATM in the lobby so we have to go out into the unsafe area to get money. Nobody speaks English. If I didn’t have a translator with me I would’ve been lost and nobody would’ve understood me. This is great for Spanish-speaking people Who have kids who don’t mind a lower class of vacation.
Stayed 4 nights in Aug 2025

8/10 Good

Omar

Stayed 3 nights in Aug 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok. It can improve. Especially during dinner time. I needs more options and the food should be hotter.
Stayed 3 nights in Aug 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking
Stayed 2 nights in Jul 2025

6/10 Okay

Karla

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El parking es muy caro y es pura terraceria. En general todo estubo bien . Los employees siempre muy atentos.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

carlos

Liked: Staff & service
I liked the beach front restaurant , buffet
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and loved the ambience
Stayed 1 night in Apr 2025

2/10 Terrible

Leo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

The pictures of the hotel are deceiving. It makes it look like a resort but it is small and feels tight. I will never stay here again. Too Many children, ugh!
Stayed 2 nights in Apr 2025

6/10 Okay

Manuel, Puebla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se que el hotel no controla la gente que se hospeda pero… rodeado de maras, fumando mota y alcoholizándose
Stayed 3 nights in Apr 2025

2/10 Terrible

Felipe

Travelled with family
Disliked: Amenities, property conditions & facilities
They don’t give a good service at the property
Stayed 1 night in Apr 2025

10/10 Excellent

OSCAR

Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Stayed 7 nights in Sep 2023

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Eva A.

Travelled with family
Liked: Staff & service
The hotel needs a better maintenance, a deep cleaning in the bathroom, the pool as well, in the beach take out the gazebos they look horrible and the plastic tables as well,the breakfast food delicious the staff was wonderful,Medardo , Xochllt,Daniel,Sergio, Norma,the cleaning Lady 9th floor.
Stayed 4 nights in Sep 2023