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Hotel Canaima

2.5 star property

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Photo gallery for Hotel Canaima

Outdoor pool
Sports court
Exterior
Blackout curtains
Fitness facility

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping

Explore the area

View in a map
180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
  • Place, Diana Galleries Mall
    ‪2 min walk‬
  • Place, Diana the Huntress
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds, Non Smoking

Blackout curtains

Standard Quadruple Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds

  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Deluxe Single Room

Blackout curtains

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Canaima

Along with an outdoor pool, this smoke-free hotel has a fitness center and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Canaima offers 16 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch LCD televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Hotel Canaima, you're just a quick walk from Condesa Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 5-minute drive from Condesa Beach and 7 minutes from Papagayo Beach
Hotel Canaima offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Canaima. Self parking is free.

This Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco

Hotel Canaima Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
Stayed 1 night in Feb 2019

8/10 Good

Susana Ilayalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El horario de entrada es a las 3:00 y el de slida a las 12:30. es un horario complicado. Pero la gente es muy amable y la estancia agradable.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Habia mucho mosco, una buena fumigada le faltaria, estaba cerca de mi lugar de trabajo, accesible
Stayed 1 night in Jul 2019

6/10 Okay

Fernanda

Travelled with group
Liked: Cleanliness, staff & service
Habitaciones amplias, alberca bonita. Instalaciones del hotel son viejas
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible todo horrible todo horrible todo horrible horrible horrible
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el aire acondicionado y su gente muy amable y atenta con uno
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y las instalaciones de muy buen nivel por el costo que se maneja.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto fue que el aire acondicionado falló un poco
Stayed 2 nights in Mar 2019

2/10 Terrible

Marcelino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una desepcion

desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
Stayed 1 night in Feb 2019

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

Pff

El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas . Entrada descuidada
Stayed 2 nights in Dec 2018

8/10 Good

Cristian

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable cerca de la playa

Excelente hotel cercano a la playa y atracciones.....
Stayed 1 night in Oct 2018