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Hotel Club del Sol Acapulco by NG Hoteles

3.0 star property

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Photo gallery for Hotel Club del Sol Acapulco by NG Hoteles

3 outdoor pools, pool loungers
Reception hall
Lobby sitting area
Lobby sitting area
Reception hall

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
  • Place, Condesa Beach
    ‪5 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Papagayo Beach
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪52 min drive‬

Room options

View all photos for Room Standard with Pool View

In-room safe, bed sheets

Room Standard with Pool View

  • 36 sq m
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

In-room safe, bed sheets

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | View from room

Superior Room, 2 Double Beds, Balcony

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Room, 2 Double Beds

In-room safe, bed sheets

Economy Room, 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Club del Sol Acapulco by NG Hoteles

Along with 2 restaurants, this smoke-free hotel has 3 outdoor pools and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and a 24-hour front desk.
Hotel Club del Sol Acapulco by NG Hoteles offers 200 accommodations with safes and ceiling fans. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
3 outdoor swimming pools are on site.
During your stay at Hotel Club del Sol Acapulco by NG Hoteles, you're just a quick walk from Condesa Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 restaurants. This property offers pet-friendly amenities like pet grooming services.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Just a 5-minute walk from Condesa Beach and 9 minutes by foot from Diana the Huntress
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including pet grooming services
Some rates at Hotel Club del Sol Acapulco by NG Hoteles are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Club del Sol Acapulco by NG Hoteles offers its guests 3 outdoor swimming pools. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Club del Sol Acapulco by NG Hoteles. For a fee, parking is available.

This 3-star Acapulco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.
Onsite venue - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (MXN 100 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 100 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 100 for children
  • Uncovered self parking fee: MXN 100 per day (in/out privileges)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco

Hotel Club del Sol Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 144 out of 779 reviews
Rating 8 - Good. 166 out of 779 reviews
Rating 6 - Okay. 150 out of 779 reviews
Rating 4 - Poor. 133 out of 779 reviews
Rating 2 - Terrible. 186 out of 779 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities
Clean Room, Excellent Staff, Clean Pools. Even this Hotel is still being re-constructed from OTIS HURRICANE, Staff is very kind. Rooms not 5 stars but very clean.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto que sea petfriendly
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

José Baudelio

Liked: Cleanliness, amenities, property conditions & facilities
Super
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Felipe

-
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rafael

Liked: Amenities
That propety was ok
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness
Disliked: Amenities
.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Francisco

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Place was good overall , they do need to work on floor tile and AC’s are bad. I couldn’t sleep all night due to it. I notify front desk but I was ignored.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Manuel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed stay

The entire hotel was pretty rundown, hallways had water dripping from the ceiling. It might have been nice at one time, but not anymore Staff was nice.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Hal

Disliked: Cleanliness, staff & service, amenities
Horrible disgusting room. No toilet seat. Shower curtain looked like it was from a horror film. A chunk of counter was missing showing concrete, Elevators were broken too. I left. Staff were horrible and Hotel.com left us stranded. Stay away from this hotel and if you expect to be protected by this platform forget that too
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Adrián

Liked: Cleanliness, amenities
Yy
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

William

Liked: Amenities, property conditions & facilities
I understand the hotel is recovering from the hurricane…for that, I expected to tolerate the poor condition of the hotel. The staff however were some of the worst. Our room was not ready until 4:30. Dozens of people left waiting for rooms and staff didn’t even apologize. We asked for a 1.5 hour late check out and we were laughed at.
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Emmanuel González

Disliked: Cleanliness, amenities, property conditions & facilities
When going for check in the staff was unpleasant and the wait time was very long. The room was neglected. Bed sheets were very dirty. In the shower, previous visitors left their used soap and were never removed by the staff when preparing the room. There were more than two soaps on the shower wall. I slept without covering because the bed sheets were stained and smelled really bad.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

sandy

Disliked: Cleanliness, amenities, property conditions & facilities
Property is not as decried, towels, bedding was dirty, old and smelly. Mildew on shower, shower curtain. Hallways have holes and mildew. This property has a great location. Hopefully Expedia update the pictures and lower the price. This was a big led down. I was catfish by Expedia and this hotel. I got pictures to prove it.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
I feel ripped off , I couldn’t stay a this hotel , I feel that the photos online were deceiving. Reality was that this hotel was not what was shown in the pictures, the hotel was literally falling apart, the rooms had broken windows, no covers on the beds, total unsanitary and neglected premises. I tried getting a refund but was told by staff that there was nothing they could do. I want a refund, ended un getting a different hotel. All 5 rooms that I got were dirty , had ripped towels and broken windows, this property should not be listed on Expedia.
Broken windows
Broken windows
Dirty showers
Stucture damage
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was unhealthy, not safe, a lot of moho odor, showing walls interior/exterior damaged, wall with big holes, floors without illumination (obscure) with tiles broken, electrical wiring exposed, ascensor not functioning, A/C not working, dirty bed clothing with red stains, dusty courtains. Receptionists with lack of good manbers. Room was rejected/refused due to unsafe and unhealthy conditions. We do have pictures to support statement.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, amenities
Un hotel muy viejo no sirve un elevador, las camas muy duras colchones feos, el clima no sirve, la televisión de las viejas cuadradas y solo tiene 2 canales que no se veían bien el internet no agarra, ni teléfono tiene en la habitación, alberca no le dan el mantenimiento adecuado solo le hechan cloro, lo único bueno cerca de la playa y buena playa
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ricardo

Disliked: Amenities, property conditions & facilities
Desconozco
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Javier

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Recepción muy buena por parte del personal, habitación muy limpia, pero... Las condiciones del hotel están muy malas, no se ve que le hagan mejorías en su aspecto o presentación, en pocas palabras esta muy descuidado el hotel, y no puede ser posible que al pedir una bebida en el bar te digan que no cuentan con limón para poder prepararla, la TV no funciona, te dan un control remoto que tampoco funciona, no hay canales para ver por lo que si opinaría que es necesario más atención en esos puntos ya que deja mucho que desear y la verdad si lo pensaría para volver a hospedarme con ellos si no mejora en esos aspectos, saludos y gracias.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Raul

Disliked: Cleanliness, amenities, property conditions & facilities
Tiene buena ubicación, las habitaciones están muy deterioradas los blancos muy rotos
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación esta espantosa en verdad no vayan. Qué feo hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación todo súper
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kaery

Bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jesus

Disliked: Amenities
Falta remodelar más
Stayed 3 nights in Mar 2026