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Hotel Club Diamante

3.0 star property

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Photo gallery for Hotel Club Diamante

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Breakfast, lunch and brunch served
Standard Room, 1 King Bed
Staircase

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvrd de las Naciones, Glorieta de Puerto Marquez, Acapulco, GRO, 39907
  • Place, Boulevard de las Naciones
    ‪1 min walk‬
  • Place, Playa Puerto Marqués
    ‪17 min walk‬
  • Place, Majahua Beach
    ‪10 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Double Room, Mixed Dorm, Private Bathroom

Deluxe Double Room, Mixed Dorm, Private Bathroom

Deluxe Double Room, Mixed Dorm, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board (on request), free WiFi

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room (Pet friendly)

Standard Double Room (Pet friendly)

Standard Double Room (Pet friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Room

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Desk, blackout curtains, iron/ironing board (on request), free WiFi

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Club Diamante

An outdoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel Club Diamante offers 17 air-conditioned accommodations with ceiling fans and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Club Diamante, you're just a quick walk from Boulevard de las Naciones. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 6 minutes by car from Forum de Mundo Imperial and 6 minutes from La Isla Shopping Village
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Hotel Club Diamante. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Acapulco hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.
DONDE SIEMPRE - This family restaurant serves breakfast, brunch, and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 50 to 135 for adults and MXN 50 to 135 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • DONDE SIEMPRE

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 200

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 135 for adults, and MXN 50 to 135 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 200 (subject to availability)
  • Rollaway bed fee: MXN 100.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Hotel Club Diamante.

Property is also known as

Hotel Club Diamante Hotel
Hotel Club Diamante Acapulco
Hotel Club Diamante Hotel Acapulco

Hotel Club Diamante Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 6 out of 18 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Melissa

Disliked: Amenities, property conditions & facilities
Nothing was unique. I could have gotten beach-front for the same price as the amount I was charged was twice what was advertised on Travelocity.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel excelente, muy bien ubicado, muy limpio, el personal muy amable y atento. Altamente recomendable y que mejor que es pet friendly. Sabrosa comida del restaurante. La alberca muy limpia y templada.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
La Cercanía con la Arena GNP y el precio.
Stayed 6 nights in Feb 2023
Verified review

2/10 Terrible

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
Si estan pensando en reservar en este hotel deberian considerarlo dos veces, me hospede el 3 de febrero del 2023 y tuve una pesima experiencia, mi reservacion era para la habitación deluxe que incluía 2 camas queen que realmente necesitaba yo pague el precio pero al llegar al hotel me dijeron que no manejaban ese tipo de camas solo tenian matrimoniales, entonces el precio por la habitacion sencilla con 2 camas matrimoniales era mas barato pero no me respetaron ese precio si no el de la habitacion deluxe, en este hotel te ofrecen habitaciones mas caras y cuando llegas te dan la habitacion que ellos quieren y no te haran ningun reembolso, el personal el muy grosero ademas te que quieren cobrar hasta si les pides una toalla extra, en mi experiencia es el peor hotel en el que me haya hospedado no volveria jamas y no lo recomiendo.
Verified review

10/10 Excellent

lester alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, me sirvió perfecto para mis objetivos
Verified review

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo Recomiendo ampliamente

Muy bien, esta muy cómodo y seguro me encanto la alberca y la atención del personal.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

roxshanne

Liked: Cleanliness, staff & service
Muy buen servicio, atención, limpieza. La alberca limpia y agradable. Lo único que no supe si además de hotel es una iglesia o algo así. No hubo problema de nada
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y la atención excelente, ven por la comodidad del huésped.
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

Juan Carlos

Había un toalla cuando éramos dos personas
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Cuauhtemoc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me hicieron válida mi reserva
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Cuauhtémoc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me respetaron mi reserva que según nunca les llego
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy bueno y agradable
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Hortensia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No regreso a ese hotel

Es un lugar muy deprimente. La pintura fea, el estacionamiento parece basurero. Las almohadas horribles. La tv complicada su manejo, las sábanas delgaduchas
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien servicio, comodidad y precio👍
Stayed 1 night in Nov 2019
Verified review

8/10 Good

César

Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019