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Hotel El Presidente Acapulco

3.5 star property

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Photo gallery for Hotel El Presidente Acapulco

Exterior
Exterior
Standard Room, Beach View | Terrace/patio
Standard Room, 1 King Bed, Bay View
Aerial view

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Place, Icacos Beach
    ‪2 min drive‬
  • Place, Acapulco Golf Club
    ‪2 min drive‬
  • Place, El Rollo Acapulco
    ‪4 min drive‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Beach View

Standard Room, Beach View

Standard Room, Beach View

  • Beach view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Miramar

Suite Miramar

Suite Miramar

  • Bay view
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Estándar doble vista al boulevard

Estándar doble vista al boulevard

Estándar doble vista al boulevard

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel El Presidente Acapulco

An outdoor pool, self parking, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a porter/bellhop. Change of towels is available on request.
Hotel El Presidente Acapulco offers 160 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel El Presidente Acapulco, you're just a quick walk from Icacos Beach. Free WiFi in public areas, an outdoor pool, and self parking (surcharge) are available.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a terrace
  • Just a 2-minute drive from Diana the Huntress and 7 minutes from La Quebrada Cliffs
Hotel El Presidente Acapulco offers its guests an outdoor pool, a terrace, and a porter. WiFi is free in public spaces. Hotel El Presidente Acapulco also features pool umbrellas and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 50 metres
  • Parking on site (MXN 130 per night)
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Porter/bellhop

Outdoors

  • Beach towels
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Presidente Acapulco

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Acapulco El Presidente Hotel
Acapulco Hotel El Presidente
Acapulco Presidente
El Presidente Acapulco Hotel
El Presidente Hotel Acapulco
Hotel Acapulco El Presidente
Hotel El Presidente Acapulco
Presidente Acapulco
Presidente Acapulco Hotel
Presidente Hotel Acapulco
El Presidente Acapulco Hotel Acapulco
Hotel El Presidente
El Presidente Acapulco
Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel
Hotel El Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel Acapulco

Hotel El Presidente Acapulco Reviews

Reviews

4.8
Rating 10 - Excellent. 59 out of 901 reviews
Rating 8 - Good. 112 out of 901 reviews
Rating 6 - Okay. 202 out of 901 reviews
Rating 4 - Poor. 222 out of 901 reviews
Rating 2 - Terrible. 306 out of 901 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

4.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big rooms with huge Balcony. excellent location.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Iris

Disliked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is trying to recover from Hurricane Otto (2 years ago) No restaurant, no microwave or coffee pot. Good location and a beautiful beach. Extremely run down.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t believe Expedia would promote this very old hotel with no restaurant, so dirty and old
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all
Verified

2/10 Terrible

Lenic

Disliked: Amenities
No internet available all day long! No drinking water in the rooms
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY FAR AWAY!!!

Worst experience with a hotel ever, STAY AWAY!!! Room was disgusting! Bed was dirty, floor had sand everywhere, bathroom was falling apart and looked like it was from the 60’s, curtains were ripped and falling down, and to top it all off the room smelled like something died in it! We ended up checking out immediately after seeing the room and checking into Fiesta Americana down the street. I would HIGHLY recommend this hotel, after hearing about our experience the upgraded us for FREE to a King Suite room!
Stayed 2 nights in Feb 2021
Verified

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A horror film

The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!
Stayed 4 nights in Mar 2023
Verified

6/10 Okay

Eddy

Disliked: Amenities, property conditions & facilities
No hay desayunos, no me metí a la alberca, se veía sucia, en general por el precio está bien, pero no recomendaría quedarte aquí, no hay teléfono en la habitación, no hay room service, ni restaurant en el hotel, no hay área de fumadores, no hay bar, prácticamente es la habitación con aire que medio enfría, no hay agua caliente, sólo tibia así que si vas con familia no es recomendable para niños, el servicio de valet todo bien. No puedes recibir a visitas, just informative.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities
Servicio del personal muy bueno, habitación limpia,entendemos que necesita mucho mantenimiento después del huracán. Todo bien
Stayed 1 night in Feb 2026
Verified

8/10 Good

Noel

Liked: Cleanliness, amenities
Habitación limpia, ubicación muy buena
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Gonzalo

Disliked: Cleanliness, staff & service, amenities
Todo el hotel está en reparación y las habitaciones en mal estado, faltan llaves en la ducha, el balcón está dañado faltan plafones el los pasillos hay cobros adicionales que no están claros al momento de reservar, el personal de recepción poco tentó upsss y varias cosa mas
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Alfonso

no te dejan shampo ni toallas limpias que te las cambian cada tercer dia hasta en los hoteles mas pequenos te dejan las toallas limpias y javon y shampoo es mi punto de vista gracias
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Arturo

Liked: Cleanliness
Acapulco esta en recuperación , pero el hotel deja mucho que desear que sea de 4 estrellas , limitados cuartos , aun en arreglos , el cuarto no bien pintado , con lo básico . Un solo elevador, con adaptaciones en el baño .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Muy linda vista
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities
Excelente ubicación
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

brandon

Disliked: Amenities, property conditions & facilities
Habitación muy vieja, mucho ruido de la avenida y almohadas incomodas
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

DULCE

Liked: Cleanliness, staff & service
El personal fue amable. Pero el hotel aun está en reparación. Y hay varias cosas que no funcionan al 100
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
La vista,
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
La atención del personal fue excelente
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

eduardo

Disliked: Cleanliness, staff & service, amenities
Todo el hotel descuidado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, amenities, property conditions & facilities
La habitación la encontramos limpio y realizaban limpieza cada dia, el personal muy amable
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

OCTAVIO

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel en general necesita mucho mantenimiento
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

roberto

Disliked: Staff & service, amenities, property conditions & facilities
Lo único rescatable es la alberca y la vista al mar
Stayed 3 nights in Oct 2025