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Hotel Isabella

2.5 star property

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Photo gallery for Hotel Isabella

Staircase
Exterior
Family Room, 1 Bedroom, Ensuite, City View
Economy Double Room, 1 Queen Bed, Smoking | Television
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Ave. Adolfo Lopez Mateos No. 32, Acapulco, GRO, 39300
  • Place, Zocalo
    ‪5 min walk‬
  • Place, La Quebrada Cliffs
    ‪5 min walk‬
  • Place, Sinfonía del Mar
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪58 min drive‬

Room options

View all photos for Economy Double Room, 1 Queen Bed, Smoking

Economy Double Room, 1 Queen Bed, Smoking

Economy Double Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room, Smoking

Economy Quadruple Room, Smoking

Economy Quadruple Room, Smoking

  • 5 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom, Ensuite, City View

Family Room, 1 Bedroom, Ensuite, City View

Family Room, 1 Bedroom, Ensuite, City View

  • City view
  • 9 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Superior Double Room, 1 Bedroom, Private Bathroom, City View

Superior Double Room, 1 Bedroom, Private Bathroom, City View

Superior Double Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Isabella

This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free.
Hotel Isabella offers 12 accommodations with ceiling fans and blackout drapes/curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
During your stay at Hotel Isabella, you're just a quick walk from Our Lady of Solitude Cathedral. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge and tour or ticket assistance
  • 8 minutes by car from Papagayo Beach and 11 minutes from Condesa Beach
  • Pets welcome for free (restrictions apply)
Hotel Isabella offers its guests tour/ticket assistance and concierge services. Public spaces have free WiFi.

This Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 120.0 per night.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MXN 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Isabella Acapulco
Isabella Acapulco
Hotel Isabella Hotel
Hotel Isabella Acapulco
Hotel Isabella Hotel Acapulco

Hotel Isabella Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
La estancia estuvo muy bien nada de molestias tel personal muy accesible
Stayed 2 nights in Apr 2019

10/10 Excellent

Stalim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Isabella está muy cerca del zócalo y la bahía de Acapulco. El lugar es muy cómodo y limpio. Las personas que nos atendieron fueron muy amables desde que llegamos al hotel, e incluso nos informaron de los lugares turísticos para visitar y nos dieron boletos de descuentos para paseos en yate. Estoy muy fascinada con el hotel y con la atención que nos brindaron
Stayed 2 nights in Mar 2019

8/10 Good

ruben

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
mucho ruido en las habitaciones de la avenida.No servia la tele, se inundaba el baño.
Stayed 3 nights in Dec 2018