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Hotel Karoline

2.5 star property

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Photo gallery for Hotel Karoline

Family Suite, Multiple Beds, Smoking, Bay View
Interior
Outdoor pool, open 8:00 AM to 11:00 PM, free pool cabanas
Basic Single Room, 1 Queen Bed, Smoking, Bay View
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390
  • Place, Diana Galleries Mall
    ‪8 min walk‬
  • Place, Diana the Huntress
    ‪8 min walk‬
  • Place, Condesa Beach
    ‪10 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪48 min drive‬

Room options

View all photos for Basic Double Room, 2 Queen Beds, Smoking

Basic Double Room, 2 Queen Beds, Smoking

Basic Double Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Triple Room, Multiple Beds, Smoking

Basic Triple Room, Multiple Beds, Smoking

Basic Triple Room, Multiple Beds, Smoking

  • Sleeps 6
  • 3 Double Beds

View all photos for Family Suite, Multiple Beds, Smoking, Bay View

Family Suite, Multiple Beds, Smoking, Bay View

Family Suite, Multiple Beds, Smoking, Bay View

  • Bay view
  • Sleeps 12
  • 6 Double Beds

View all photos for Basic Single Room, 1 Queen Bed, Smoking, Bay View

Basic Single Room, 1 Queen Bed, Smoking, Bay View

Basic Single Room, 1 Queen Bed, Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

About this property

Hotel Karoline

Along with an outdoor pool, this hotel has a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a garden.
Hotel Karoline offers 21 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Karoline, you'll be within walking distance of Condesa Beach. Free WiFi in public areas, an outdoor pool, and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • 7 minutes by car from Condesa Beach and 10 minutes from Arena GNP Seguros
As a guest of Hotel Karoline, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Acapulco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Karoline

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Hotel Karoline Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maximino

Travelled with family
Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Stayed 7 nights in Dec 2019

10/10 Excellent

Erika, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpio, buena ubicación y tranquilo.
Stayed 3 nights in Mar 2019

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Janeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de bajo costo

El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo. Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor. La ubicación muy buena
Stayed 4 nights in Sep 2020

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pronto regresaremos

Excelente el personal nos atienden de maravilla
Stayed 3 nights in Nov 2019

8/10 Good

Jesús David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asco de otel

Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
No tiene agua caliente Pileta sucia Descuidado el hotel Sin cartel en la puerta,difícil de ubicar
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Diego Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Fanny, Iguala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La excelente atención de su personal. Sólo hay unos detalles mínimos por arreglar en baño.
Stayed 1 night in Mar 2019