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Hotel Suite Jazmin

2.5 star property

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Photo gallery for Hotel Suite Jazmin

A pool area with lounge chairs and a ceiling fan.
A living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs. There is a kitchen in the background.
A living room with a sofa, a coffee table, a cabinet, and a balcony with chairs.
A hotel room with a bed, a sofa, and a window with curtains.
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Vicente Yanes Pinzón, 274 y 276, Fracc Magallanes, Acapulco, GRO, 39670
  • Place, Diana Galleries Mall
    ‪1 min walk‬
  • Place, Diana the Huntress
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪3 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Basic Studio, 1 Double Bed

A bedroom with a bed, a ceiling fan, a round mirror, a TV, a small table, and a trash bin.

Basic Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio

A bedroom with a bed, a desk, a chair, a ceiling fan, and a staircase.

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

A hotel room with two beds, a sitting area with a chair and table, a window with curtains, and a view of the outdoors.

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

A hotel room with a dining area, a sofa, and a bathroom visible through an open door.

Superior Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Room, 2 Bedrooms

A round glass table with white wicker chairs, a fruit bowl, and a bottle of wine.

Senior Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Bedrooms, Kitchen, Poolside

A pool area with lounge chairs and a ceiling fan.

Premium Room, 2 Bedrooms, Kitchen, Poolside

  • Beach view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 2 Bedrooms, Kitchen, Tower

A dining area with a glass table surrounded by chairs, a kitchen with white cabinets, and a window with curtains.

Premier Room, 2 Bedrooms, Kitchen, Tower

  • Partial sea view
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About this property

Hotel Suite Jazmin

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hotel Suite Jazmin offers 50 air-conditioned accommodations with safes and blackout drapes/curtains. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
During your stay at Hotel Suite Jazmin, you're just a quick walk from Diana Galleries Mall. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge and tour or ticket assistance
  • 6 minutes by car from La Quebrada Cliffs and 8 minutes from Papagayo Beach
Hotel Suite Jazmin offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 60 meeting rooms available. Hotel Suite Jazmin also features tour/ticket assistance, concierge services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Acapulco hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel Suite Jazmin has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Optional golf privileges

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 for adults and MXN 115 for children
  • Self parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Suite Jazmin Hotel
Hotel Suite Jazmin Acapulco
Hotel Suite Jazmin Hotel Acapulco

Hotel Suite Jazmin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 38 out of 119 reviews
Rating 8 - Good. 31 out of 119 reviews
Rating 6 - Okay. 15 out of 119 reviews
Rating 4 - Poor. 14 out of 119 reviews
Rating 2 - Terrible. 21 out of 119 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alberto

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Jose luis

Disliked: Cleanliness, amenities, property conditions & facilities
Not hat water, not wifi, kichen durty,room agly as hell, not parking,will never stay in this hotel, we pay to much for what we get
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building is in really bad shape,
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is dirty they sale Something completely different th picture of the room are completely different a what you get washer and dryer at the middle of the room whit no insulation floor dirty bathroom dirty hair on the shower from the last guest is the worse experience is my life
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv service. Hot water was not always available. Bed is a boxspring. Air conditioner remote was broke. Oven/stove didn't work. Swimming pool area is not what advertise. I advise to pay the extra money it costs to stay at Emporio hotel, nearby.
Stayed 7 nights in Feb 2024
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay here if you're fred flinstone. Horrible Hotel

decided to give this hotel another try. I should of stuck with my other disappointment of this hotel. 1st I had requested an earlier check in which the hotel approved upon arrival the night person at the desk charged me 500 pesos for checkin early. I was not given the room I had booked which was 2 beds and i was given a 1 bed. the beds are very old and uncomfortable like sleeping on a log bed. the pillows were thin as paper and im not exagerating. i requested extra pillows and was denied i was told they didnt have any. had no room service therefore no clean towels. i had made prepaid reservation and i was told the hotel could not charge my prepaid reservation with the virtual card that was provided. therefore i had to pay again with my personal card. and now im waiting to be refunded from my third party reservation. will not stay at this property ever again...
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

moroni efrain

Liked: Cleanliness, staff & service, amenities
A pesar de que se nota antiguo , estaba limpio. La mucama atenta alas necesidades de nosotros en todo momento, trato cordial , ubicación excelente , hicimos una semana y no tuve tema o queja, tienes todo a la mano. Tiendas, la playa. Restaurantes, sin pagar un precio excesivo. Muy bueno con servicios funcionales
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una buena opción de hospedaje, me parece muy práctico que tenga la cocineta. Las camas están cómodas.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Mireya

Liked: Cleanliness, staff & service
EL PERSONAL SUPER AMABLE, SOLO EL REFRIGERADOR NO CONGELÓ. PERO LA LIMPIEZA MUY BUENA... LA ALBERCA REQUIERE DE MÁS MANTENIMIENTO PERO LA VERDAD NOS LA PASAMOS INCREIBLE.. CERCA DEL HOTEL ESTÁ LA PLAYA Y MUCHAS OPCIONES PARA COMER.. ESTA SUPER BIEN UBICADO. Y MUY SEGURO. DEJE MI AUTO EN LA CALLE Y FUE MUY SEGURO.
MUY TRANQUILO Y ACOGEDOR
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Leticia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No fue lo que esperaba, la señora de recepción parecia enojada, no tenia buena actitud, me dieron las habitaciones por separado, el aire acondicionado sonaba espantoso por lo viejo que estaba y mienten del wifi, no hay señal en todo el hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal muy amable, sin duda regresaría
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Edgar Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente servicio, me sorprendió que tenía refrigerador
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

RODRIGO

Liked: Cleanliness
Disliked: Staff & service, amenities
El personal de recepción fría y grosera para hablar
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

MARTHA PATRICIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No son Suites, son cuartos muy sucios, hay demasiados moscos, la habitación que me asignaron en un primer piso, tiene un "balcón" que da a una muy mala vista hacia un predio muy sucio y con demasiadas plantas que provocan que haya muchos moscos (en menos de 5 minutos que tuve mi estancia los moscos me "comieron"), el control de la TV no servía y lo único que me dijeron es que eso quizá podía resolverse hasta el siguiente día. Había tazas sucias en el fregadero La cama muy incómoda dado el colchon tan maltratado que había. La verdad que me tuve que salir y cambiar de hotel a pesar de que ya había pagado toda mi estancia. (Por supuesto que NO hubo reembolso) En verdad que sin exagerar fue una muy mala experiencia. Por el mismo precio encontré mejores lugares.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Karen Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Personal amable y habitaciones limpias
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Ladislao

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las condiciones de la habitación están horribles
La chapa de la puerta de el dormitorio
La contra de la chapa del dormitorio
La puerta del baño super podrida en la parte media
La puerta del baño podrida en la parte baja
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Lucía

Liked: Staff & service
Disliked: Property conditions & facilities
No es lo que esperaba, la suite que ofrecen en oferta es muy pequeña y las instalaciones les falta remodelación,pintura alas paredes, yo reserve cama Kings sais y me dieron matrimonial,no me volvería a quedar
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
En general es un hotel con buena ubicación y muy buena atención de su lersonal
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

André

Liked: Cleanliness, staff & service, amenities
Zimmer und Pool
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Habitación sencilla y cómoda
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estába muy cómoda y excelente limpieza,el trato del personal es muy cordial,me gustó mucho
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Jose Angel

Liked: Cleanliness, amenities, property conditions & facilities
El personal súper amable!!! Una señorita de cabello güero y la señorita que realiza la limpieza son un dulce!!! Todos en general siempre accesibles y súper buen trato, siempre atendieron todas nuestras necesidades
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jose Luis

La habitacion limpia,el señor que nos recibio,muy mable,la recepcionista laura super atenta, pero la señora,depelo rubio,super despota
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones amplias y comodas
Stayed 3 nights in Jan 2026