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Hotel Suite Jazmin

2.5 star property

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Photo gallery for Hotel Suite Jazmin

Premium Room, 2 Bedrooms, Kitchen, Poolside
Premium Room, 2 Bedrooms, Kitchen, Poolside
Premium Room, 2 Bedrooms, Kitchen, Poolside | Private kitchen
Interior
Premier Room, 2 Bedrooms, Kitchen, Tower

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Vicente Yanes Pinzón, 274 y 276, Fracc Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪2 min walk‬
  • Place, Condesa Beach
    ‪3 min walk‬
  • Place, Playa El Morro
    ‪3 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Basic Studio, 1 Double Bed

Basic Studio, 1 Double Bed

Basic Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | Living area

Junior Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Room, 2 Bedrooms

Senior Room, 2 Bedrooms

Senior Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Bedrooms, Kitchen, Poolside

Premium Room, 2 Bedrooms, Kitchen, Poolside

Premium Room, 2 Bedrooms, Kitchen, Poolside

  • Beach view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 2 Bedrooms, Kitchen, Tower

Premier Room, 2 Bedrooms, Kitchen, Tower | Private kitchenette

Premier Room, 2 Bedrooms, Kitchen, Tower

  • Partial sea view
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

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About this property

Hotel Suite Jazmin

Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
Hotel Suite Jazmin offers 50 air-conditioned accommodations with safes and blackout drapes/curtains. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
During your stay at Hotel Suite Jazmin, you're just a quick walk from Diana Galleries Mall. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge and tour or ticket assistance
  • Steps from Diana Galleries Mall and Diana the Huntress
Hotel Suite Jazmin offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 60 meeting rooms available. Hotel Suite Jazmin also features tour/ticket assistance, concierge services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Acapulco hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel Suite Jazmin has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 12:30 PM for a fee: MXN 170 for adults and MXN 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Optional golf privileges

Family friendly

  • 2 outdoor pools
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 60 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Separate dining area

More

  • Air conditioning
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 170 for adults and MXN 115 for children
  • Self parking fee: MXN 100 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Suite Jazmin Hotel
Hotel Suite Jazmin Acapulco
Hotel Suite Jazmin Hotel Acapulco

Hotel Suite Jazmin Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 97 reviews
Rating 8 - Good. 22 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 12 out of 97 reviews
Rating 2 - Terrible. 20 out of 97 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Emanuel, Lopez mateoz

Stayed 1 night in Dec 2025

2/10 Terrible

Jose luis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not hat water, not wifi, kichen durty,room agly as hell, not parking,will never stay in this hotel, we pay to much for what we get
Stayed 1 night in Jan 2026

2/10 Terrible

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building is in really bad shape,
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is dirty they sale Something completely different th picture of the room are completely different a what you get washer and dryer at the middle of the room whit no insulation floor dirty bathroom dirty hair on the shower from the last guest is the worse experience is my life
Stayed 1 night in Jul 2025

10/10 Excellent

Enrique

Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jason

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv service. Hot water was not always available. Bed is a boxspring. Air conditioner remote was broke. Oven/stove didn't work. Swimming pool area is not what advertise. I advise to pay the extra money it costs to stay at Emporio hotel, nearby.
Stayed 7 nights in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay here if you're fred flinstone. Horrible Hotel

decided to give this hotel another try. I should of stuck with my other disappointment of this hotel. 1st I had requested an earlier check in which the hotel approved upon arrival the night person at the desk charged me 500 pesos for checkin early. I was not given the room I had booked which was 2 beds and i was given a 1 bed. the beds are very old and uncomfortable like sleeping on a log bed. the pillows were thin as paper and im not exagerating. i requested extra pillows and was denied i was told they didnt have any. had no room service therefore no clean towels. i had made prepaid reservation and i was told the hotel could not charge my prepaid reservation with the virtual card that was provided. therefore i had to pay again with my personal card. and now im waiting to be refunded from my third party reservation. will not stay at this property ever again...
Stayed 2 nights in Aug 2023

2/10 Terrible

Karen

Stayed 2 nights in May 2022

2/10 Terrible

Kirkland

Stayed 1 night in Jun 2021

2/10 Terrible

Maria

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
this was my 3rd time staying here. and it had been ok the other 2 times. this time the air-condition didn't work, the shower had either hot water or scalding water. in all 3 rooms that I was in. every time I called they sent a housekeeper to check nothing was done. I had booked for 7 nights only stayed 3 nights. I couldn't sleep my last night i had to move the couch right underneath the A/C in order to get some cool air. my room was non refundable and the hotel didn't have the courtesy to refund 3 nights. will never stay here again.
Stayed 7 nights in Jun 2021

8/10 Good

Jose Luis

La habitacion limpia,el señor que nos recibio,muy mable,la recepcionista laura super atenta, pero la señora,depelo rubio,super despota
Stayed 3 nights in Jan 2026

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones amplias y comodas
Stayed 3 nights in Jan 2026

10/10 Excellent

Sergio Alan

Liked: Cleanliness, property conditions & facilities
Por primera vez que me quedo en ese hotel Fue de lo mejor y maravilloso
Stayed 4 nights in Jan 2026

2/10 Terrible

Juan

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Para empezar la recepción es deprorable por que al llegar 0 atención al cliente la señora siempre con una cara de enojada y al entregar la otra recepcionista ni las gracias ni nada, solo vinos a personal al llegar e irnos, las instalaciones un 4 de 10, la cosineta es funcional pero los trates sucios, cucarachas en las escaleras y pasillos, por la mañana el hotel huele a caño y apartir de las 4 am empiezan a cantar los gallos de atrás, la alberca una porquería sucia y con mucho químico sin agua solo a la mitad, el elevador daba miedo usarlo y en la noche no funciona bien se traba, el cuarto que nos toco 503 no tiene teléfono esta cortado el cable y al hablar a recepción para el. WiFi el. Que respondio grosero y parecía ebrio por que no se le entendia.... Te cobran el. Estacionamiento aparte 100 por día o lo dejas afuera pero si te agarra un franelero ya te salió igual.... En conclusión todo pésimo lo uníco rescatable es la hubicacion y ya.....
Stayed 2 nights in Jan 2026

10/10 Excellent

Jorge, Cuernavaca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026

6/10 Okay

JUAN ROMAN

Travelled with partner
Disliked: Amenities
En general muy bien. Sin embargo, el elevador tuvo fallas y no hay mucho personal que apoye al huésped
Stayed 3 nights in Jan 2026

4/10 Poor

Cindy

Travelled with partner
Disliked: Amenities, property conditions & facilities
La habitación compartía una puerta con otra habitación de otros huéspedes (estaba cerrada no se podía abrir pero si causaba desconfianza). Lo rescatable es que está cerca de costera
Stayed 1 night in Dec 2025

4/10 Poor

Rosa Isela

Travelled with family and small children
Disliked: Cleanliness
La habitación me la entregaron muy sucias las cortinas sucias en general no hay limpieza.
Stayed 3 nights in Dec 2025

6/10 Okay

Rodrigo

Servicio
Stayed 3 nights in Dec 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cerca y atención muy buena en el hotel limpio todo bien gracias
Stayed 4 nights in Dec 2025

4/10 Poor

Martha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Se veia bien la alberca pero con le faltan.much9s mosaicos, teleranas.y cucarachas en el cuarto y en el baño
Stayed 3 nights in Dec 2025

8/10 Good

ignacio

Stayed 7 nights in Dec 2025

4/10 Poor

Marcos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitivamente no lo recomiendo, sus instalaciones dejan mucho que desear; sin embargo deben reflexionar sobre sus áreas de oportunidad en mobiliario, limpieza, amenidades e instalaciones eléctricas, internet y telefonía a recepción. Es cuanto.
Stayed 1 night in Dec 2025