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We Hotel Acapulco

3.0 star property

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Photo gallery for We Hotel Acapulco

A hotel with a pool area, including a large pool and a smaller pool, surrounded by lounge chairs and umbrellas.
A waffle on a plate with a cup on a table, overlooking a pool area with lounge chairs and umbrellas, and a modern building with balconies in the background.
A hotel room with a large bed, a view of palm trees and mountains, and a red mat on the floor.
A walk-in closet with wooden hangers, a surfboard, and a white storage unit with drawers.
A modern lobby with grey sofas, a reception desk, and a staircase.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Av. Costera Miguel Aleman 248, Acapulco, GRO, 39355
  • Place, Hornos Beach
    ‪3 min walk‬
  • Place, Parque Papagayo
    ‪5 min walk‬
  • Place, Papagayo Beach
    ‪9 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪55 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a bathroom visible through an open door.

Junior Suite

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Ocean View

A hotel room with two beds, a desk, and a balcony with a view of the pool and palm trees.

Double Room, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (ADA)

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a bathroom visible through an open door.

Double Room (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (Internal View)

A hotel room with two beds, each with a red blanket, a bedside table with a phone and a lamp, and a wall socket.

Double Room (Internal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room (with Window)

A hotel room with a bed, a desk, a chair, an air conditioning unit, and a bathroom visible through an open door.

Double Room (with Window)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony

A room with a view of a pool and palm trees.

Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room (King, Pool)

A hotel room with a bed, a desk, a chair, and a view of an outdoor pool area.

Room (King, Pool)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (king with Window)

A hotel room with a large bed, a view of palm trees and a beach, and a thatched-roof building in the background.

Room (king with Window)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (King Costera)

A hotel room with a large bed, a view of palm trees and a beach, and a thatched-roof building in the background.

Room (King Costera)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A modern hotel room with a large bed, a flat-screen TV on a white console, and a view of palm trees and buildings through large windows.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (King, Pool)

A hotel room with a bed, a TV, a small table, and a window with curtains.

Room (King, Pool)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (King Costera)

A hotel room with a bed, a television, a small table, and a window with curtains.

Room (King Costera)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking

A bedroom with a large bed, a nightstand, a bedside table, and a view of palm trees through a sliding glass door.

1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

We Hotel Acapulco

An outdoor pool, a children's pool, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
We Hotel Acapulco offers 48 air-conditioned accommodations with safes and hair dryers. 50-cm flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
During your stay at We Hotel Acapulco, you're just a quick walk from Papagayo Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • 9 minutes by foot from Papagayo Beach and a 3-minute drive from La Quebrada Cliffs
We Hotel Acapulco offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. We Hotel Acapulco also features a terrace, concierge services, and laundry facilities. Self parking is free.

This 3-star Acapulco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

We Acapulco
We Hotel Acapulco Hotel
We Hotel Acapulco Acapulco
We Hotel Acapulco Hotel Acapulco

We Hotel Acapulco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 254 reviews
Rating 8 - Good. 66 out of 254 reviews
Rating 6 - Okay. 33 out of 254 reviews
Rating 4 - Poor. 13 out of 254 reviews
Rating 2 - Terrible. 15 out of 254 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores and restaurants close by
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

miguel

Liked: Cleanliness, staff & service
Mmmm
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

SERVANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people working there .
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Karrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Pool area was clean and plenty of space for loungers.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Will stay again.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very friendly ppl. I luv it
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Karl

Disliked: Cleanliness, staff & service
Bed lining was stained and dirty. Location is ideal as not far from most things.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Alberto

Disliked: Amenities, property conditions & facilities
Night staff was rude Ac made noises and didn’t let me sleep. When I called to tell them they came and told me it was fine ave didn’t want to give me another room.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
🙌👍
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rates are haight for that kind of property, the rooms furniture needs a lot improvement .
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terribly maintained property Dirty, doesn’t look at all as you depict it in your website It’s not on the beach as it seems to be It’s deceiving
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad experience would never return again.
Stayed 10 nights in Oct 2024
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, amenities
Not what I expected
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service

Good location and views are amazinng.

The locations was in the middle of acapulco bay, exactly in front of El Amigo Miguel, my favorite seafood restaurant. There was no parking so I had to park in the street. The bath towels were old and loose edges on all towels. The bathroom had a stench that would come out of the drain so we would have to cover. And the pillows were overwhelming big, I had a stiff neck every morning. The hotel is clean, restaurant had good service and when I need ice in the lobby the would always provide.
Stayed 3 nights in Jan 2025
Verified review

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is no good
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
The AC did not work in my room. It just blew hot air. I was told this is normal, but no it’s not. I know what AC is supposed to feel like and it’s not supposed to feel like an army of old people blowing hot mouth air in my face.
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Irma

Liked: Cleanliness, amenities
La ubicación es buena, las instalaciones requieren mantenimiento, si te todo el elevador.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Zeferino

Liked: Cleanliness, staff & service, property conditions & facilities
No incluye desayuno
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Maria

Disliked: Staff & service, amenities, property conditions & facilities
El cuarto lo entregaron hasta las 5 pm porque lo estaban reparando, sin embargo nos dejaron entrar a guardar nuestro equipaje hasta que lo tuvieron listo para entrar. Sin embargo nos compensaron esas dos horas dejándonos el cuarto dos horas extras el próximo día. La taza del baño no tenía la tapa, la cama no era cómoda, el elevador no funcionaba bien y el personal nos prestó muy buena atención.
Stayed 1 night in May 2026
Verified review

4/10 Poor

oscar jesus sanchez

Disliked: Staff & service, amenities, property conditions & facilities
Si
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

María Lizbeth

Disliked: Amenities
El estacionamiento está muy limitado, se llena pronto. Y la actitud del guardia de seguridad deja mucho que desear.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Jose Antonio

Disliked: Cleanliness, amenities, property conditions & facilities
En la han el aire no funcionaba y eso estuvo terrible L, así como las sábanas rotas, las fundas de las almohadas muy percudidas y con mal olor y se encontraron cabellos en la cama y almohadas
Stayed 1 night in Apr 2026