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Accra City Hotel

3.0 star property

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Photo gallery for Accra City Hotel

Outdoor pool
Restaurant
View from property
Lobby
Cots/infant beds, Internet

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Barnes Road PO BOX 12720, Accra, Accra Region
  • Place, National Theatre of Ghana
    ‪7 min walk‬
  • Place, Makola Market
    ‪11 min walk‬
  • Place, Accra International Conference Centre
    ‪19 min walk‬
  • Airport, Accra (ACC-Kotoka Intl.)
    ‪10 min drive‬

Room options

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About this property

Accra City Hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Other amenities include a bar/lounge, a business center, and dry cleaning. Housekeeping is available on request.
Accra City Hotel offers 186 air-conditioned accommodations with complimentary newspapers and hair dryers. Televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Cribs/infant beds are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Accra City Hotel, you're just a quick walk from National Theatre of Ghana. Features include an outdoor pool, a restaurant, and a gym.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and mini golf
  • Within a 15-minute walk of National Theatre of Ghana and Makola Market
  • Airport shuttle service available for a fee
Accra City Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have wired Internet for a fee.

A business center and meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Accra City Hotel.

Smoking is allowed in designated areas at this 3-star Accra hotel.

Accra City Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Wired internet (USD 5)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas

Family friendly

  • In-room cot
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot

Bathroom

  • Hair dryer

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired internet in public areas: USD 5.0 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Accor Accra City Centre
Accra Novotel
Novotel Accra City Centre Hotel
Novotel Accra City Centre
Novotel Accra City Centre Hotel Accra
Accra City Hotel Hotel
Accra City Hotel Accra
Accra City Hotel Hotel Accra

Accra City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 106 reviews
Rating 8 - Good. 51 out of 106 reviews
Rating 6 - Okay. 26 out of 106 reviews
Rating 4 - Poor. 10 out of 106 reviews
Rating 2 - Terrible. 1 out of 106 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Allison W.

Great for an overnight stay.

I was traveling to the U.S. and had to overnight in Accra. Novotel was clean, staff friendly, and the food tasty (although the room service a bit slow).

6/10 Okay

James, London, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

In need of upgrade - staff very pleasant

This hotel needs a general upgrade. On arrrival the TV, wifi and safe did not work properly. By the time I left the TV had been repaired and the wifi was a little better than before. Novotel must understand that a good wifi connection is essential for business travellers. We don't necessarily enjoy meeting each other in the bar and loby area because our wifi connection keeps fading in and out in our rooms. On the plus side the staff were very pleasant. The only downside was refusing a late check out because the "hotel was full" - ordinarily I would accept this, but as they did not clean my room before 2 - 3 pm each day I could not see how it mattered. The food was reasonably priced and the breakfast better than expected.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The airport transfer service was good and also the buffet breakfast. The air conditioning unit in my room was very loud and the room felt a little bit damp.

6/10 Okay

Simon N., Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice hotel at the City Centre

Stayed at Novotel for business visit. Staff very friendly. Room a bit stuffy but very clean. Food variety was super! Close to all facilities

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Victoria , Nigeria

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel in the city centre

I spent 5 nights at Novotel and loved it.The only thing I had a problem with was the staff.They were not very hospitably, they never used to greet.The staff were highly unfriendly but food was good and room was very clean.

6/10 Okay

Arik, Israel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not good

Sinc with former resident hair... beth needed serious repairs, bufe was with big variety but not tasty

8/10 Good

kevin, Umhlanga

Liked: Cleanliness, staff & service, room comfort

Safe Bet Accra

Service levels have improved in the restaurant. The pool/bar area always a nice place to relax and reply to emails. Internet works better as well. Found out that they will refurbish the hotel soon. Only gripe is that you have to grab a taxi to go anywhere interesting and the taxi's based at the hotel rip you off.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rudal

Liked: Cleanliness, room comfort

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable, ideal for business, friendly service

excellent location for business and great service. the food is lovely and varied and the wifi connection fair.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Accra City Centre

I was in Accra for an exam and that is what I was preoccupied with. Also I stayed for only one night, but the little time I spent was pretty good.

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would go back..

Had a really enjoyable 2 night stay here for a work trip. Friendly staff and even bought 2 of the paintings hanging in the lobby!

6/10 Okay

Ali Sarhan

Liked: Room comfort
Disliked: Staff & service

8/10 Good

parky1982, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We really enjoyed our time here...

We have just returned from a stay in Accra where we spent 6 nights at the Novotel. Although we hadn't previously stayed here members of our family had 5 years ago. We decided to give it a go and were very pleasantly surprised with what we found! We were given a room on the 4th floor in a modern room, refurbished since we last visited along with other areas of the hotel. The room is an average Novotel room, it was comfortable and modern, no frills but a decent room. The hotel was very clean, the pool was crystal clear, far cleaner than other hotels we also visited. The staff were friendly, although I think our 2 year old daughter helped on this front! We initially booked 4 nights, but extended our stay as we felt very comfortable and safe at this hotel. The food was ok, I would recommend the pizza! We will definitely return to this hotel, it had a nice feel to it and slightly cheaper than other nearby hotels.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities

The room was rather dark, couldn't read properly!

Stay was relatively okay. However, there was no reading lamp in the room which is very inconvenient. The room didn't smell sufficiently fresh. The airco seems to blow in old air. There was no plug socket in the bathroom or near a mirror so that I couldn't style my hair properly.

8/10 Good

EPee, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff

After having travelled through 3 other countries on business without any issues with my hotel bookings, I was shocked to arrive at Novotel Accra to be told that they could not find my booking. In any case, they offered me a room for the night on the proviso that I contact Expedia to sort the issue out. I felt it was very nice of them to offer that, without me having to pay first, as I was quite exhausted by the time I arrived at the hotel. The issues were sorted out the following day, but it was very nice of Novotel to allow me stay without having to pay extra that first night. Furthermore, the staff who attended to me that first night was very helpful, and throughout the rest of my stay, the staff were friendly.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Functional international chain in city centre

The Hotel is very tired . The facilities are scruffy . Business centre almost non existent. The breakfasts are below average .Internet facilities are poor and intermittent.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Lovely hotel in lovely location, very relaxing. Staff was most helpful and attended to all our needs. Outdoor pool area was a delight.

8/10 Good

Daniel B, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with accessible transport.

The hotel offered very good value for money with very polite staff and relaxed atmosphere. The food was adequate with ample choice. Room service was very prompt and reliable. We found it difficult understanding the telephone bet the staff assisted. Only complaint was the lack of tourist information available for first time visitors and the staff had to direct us to ask the taxi drivers for directions and venues. However we had a regular driver who was very knowledgable and trusted with very good suggestions and was quite protective.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

would stay here again if in accra it was comfortable in all the aspects of the hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort