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Urbano Hotel

3.5 star property

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Photo gallery for Urbano Hotel

Lounge
Duplex
Gym
Terrace/patio
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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H/N, F814/2 Oxford Street, Accra, Greater Accra
  • Place, Oxford Street
    ‪1 min walk‬
  • Place, Accra International Conference Centre
    ‪19 min walk‬
  • Place, Independence Square
    ‪2 min drive‬
  • Airport, Accra Intl. Airport (ACC)
    ‪9 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Duplex

Duplex

Duplex

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Urbano Hotel

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Urbano Hotel offers 40 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Urbano Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Golden Dragon Casino. You'll find features like free WiFi in public areas, free self parking, and free airport pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at zaytoun artisan cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Oxford Street and 4 minutes by foot from Golden Dragon Casino
  • Free airport pick-up shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a terrace are also featured at Urbano Hotel. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Zaytoun artisan cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Zaytoun coffe shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • zaytoun artisan cafe
  • zaytoun coffe shop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Fitness facilities
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbano Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Crib (infant bed) fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Urbano Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urbano Hotel Accra
Urbano Accra
Urbano Hotel Hotel
Urbano Hotel Accra
Urbano Hotel By Roots
Urbano Hotel Hotel Accra

Urbano Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 329 reviews
Rating 8 - Good. 113 out of 329 reviews
Rating 6 - Okay. 47 out of 329 reviews
Rating 4 - Poor. 8 out of 329 reviews
Rating 2 - Terrible. 14 out of 329 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my third stay and I loved it as usual. My room attendant, Retha, was fabulous. What a wonderful young lady. The entire staff was wonderful as I know all of them at this point. My stay was marred by my neighbor smoking in a non smoking hotel. I conveyed this to the front desk, but it persisted. So the first floor of my room was smoky every time I came in from a day out, because electricity is turned off when you leave via their system. After this third visit I was bothered by something that I wasn’t the first two times. It is that the windows are not up to US standards. You can hear everything through these windows, every horn, every syllable of a street conversation, etc. But this hotel is in a great location, near a ton of places to dine, shop for groceries, clothes, street vendors, and night entertainment. I loved the gym as well. I will be back in 6 months.
Stayed 9 nights in Jan 2026

6/10 Okay

Kassia

Business traveller
Disliked: Amenities
Small room. Very basic. Seems overpriced.
Stayed 1 night in Jan 2026

10/10 Excellent

Chrystal

Stayed 1 night in Jan 2026

6/10 Okay

George

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Tiny room. Visuals outside room not good.
Stayed 1 night in Jan 2026

4/10 Poor

Maureen

Disliked: Cleanliness, amenities, property conditions & facilities
There was a musty, mouldy smell in the room and bathroom (drain). Not sure if it was in the walls or drain or both. The water in the shower didn’t go down the drain either. Just swam and rose up my feet. You are charging a lot of money for that shoebox of a single room I stayed in. At least renovate and make it up to standard. Not okay. Do better.
Stayed 1 night in Dec 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were very courteous but the room lack basic amenities like iron and ironing board ( even though I requested for one I never got it ) Also the bath towels were very worn out and there was an unpleasant smell in the bathroom .
Stayed 1 night in Jan 2026

6/10 Okay

Chaquita

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean rooms with good air conditioning and hot water. Rooms very small and could use an iron and full length mirror. The gym was a joke with mostly broken machines, which is why I chose this spot. They accommodated us at another hotel for one night when power outage was extensive. Friendly staff, especially Michael who was very helpful. I felt safe with security always on guard. Great location if you want to mix it up with the locals.
Stayed 10 nights in Dec 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff....everyone wad friendly and helpful
Stayed 1 night in Dec 2025

6/10 Okay

Emmanuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Aswad

Stayed 4 nights in Dec 2025

10/10 Excellent

Arik, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at the property was great! There are also several places to eat around the hotel. The hotel is pretty clean and I got an upgrade at check in!!
Stayed 1 night in Dec 2025

8/10 Good

Sylvester

Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly...street is very busy...lots to do in the area
Stayed 1 night in Sep 2025

8/10 Good

Elsa, Montgomery Village

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, amazing staff. Room to back of building so it was quiet. No elevators but the staff is ready to assist and bring your bags to you. I stayed in a single room, small and functional, but disappointed there was no kettle. Expedia shows rooms have a kettle. Stayed in a different room as part of a group tour after this stay and it had a kettle. Airport transfer was excellent. My bag took a long time to arrive but the driver waited. Breakfast not included, it was offered to me for $15.00, expensive in my opinion. Good stay overall.
Single room
Outside front view of hotel
Stayed 1 night in Dec 2025

2/10 Terrible

Emmanuel

Disliked: Staff & service
The tv was outdated. We did not even watch it because of poor connection and quality of picture. No elevator. We smelled cigarette smoke in the hallways strongly as we were walking through the hallways to our room. They overcharge for a mini bar option they have there in dollars instead of cedis. For 7 bottles of water small sizes and medium, 2 sodas cans, a small box of biscuits, and a small package of Nescafé coffee and a small package of sugar were $192 cedis. That’s ridiculous for the price of the room and they charge you for coffee & it’s in an instant package. Some staff were friendly not all. Security guard was sleeping on the job. I would not ever booked there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Makisha

Liked: Cleanliness, staff & service, property conditions & facilities
Urbano’s location is great—close to the airport and in a busy area with plenty nearby. I also appreciated the strong security measures, which made me feel very safe during my stay. However, I do feel there is room for improvement in terms of comfort. The mattress was extremely firm and uncomfortable, and I woke up each morning with lower back pain. Additionally, the AC unit didn’t seem to cool the room effectively, and I often woke up from night sweats. Lastly, the shower drain would back up, causing water to build up while showering. If these concerns could be addressed, I would stay here again.
Front of the hotel
My Room
Stayed 3 nights in Nov 2025

8/10 Good

Wasiu Adebayo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service
The manager and Benjamin were especially helpful. The room was always clean and the breakfast substantial. Benjamin always arranged taxis for me to museums, art centres etc. The manager offered me a complimentary breakfast when $100 US was missing, perhaps my mistake when I paid with 4 50s for breakfast or perhaps mistook 2 US 50s for cedis there or at museums. I would have liked coffee and tea service in the room and a hairdryer, but managed without. Had staff known where I could buy postcards I would have saved 100 Verdi’s in taxis. Luckily we found them behind the post office when I suggested we just go to Buy stamps after 2 failed attempts to find postcards.
Stayed 6 nights in Nov 2025

10/10 Excellent

Royston

Stayed 2 nights in Oct 2025

6/10 Okay

Davion

Travelled with partner
Liked: Staff & service
centrally located easy to get around right on oxford road but this property has so much different issues the rooms are very tiny air-condition doesn't get cool enough its more for a single person or couple that doesn't spend time in the room
Stayed 6 nights in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shopping
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to experience Oxford Street
Stayed 1 night in Sep 2025

10/10 Excellent

EBI WILLIAMS

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities
Urbano staff were helpful and our rooms were clean and comfortable with all amenities working well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Amenities, property conditions & facilities
The property is in the midst of all the action. I love walking the area, it’s very safe. I don’t like that the property has no elevator, but you get used to it by the second day.
Stayed 8 nights in Jul 2025