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Urbano Hotel

3.5 star property

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Photo gallery for Urbano Hotel

Front of property – evening/night
Exterior
Lounge
Breakfast, lunch, dinner served; international cuisine
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Gym
  • Breakfast available

Explore the area

View in a map
H/N, F814/2 Oxford Street, Accra, Greater Accra
  • Oxford Street
    ‪1 min walk‬
  • Accra International Conference Centre
    ‪19 min walk‬
  • U.S. Embassy
    ‪5 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex

Duplex

Duplex

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Urbano Hotel

Central hotel with free parking connected to a shopping center in Accra
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Urbano Hotel offers 40 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Our customers tell us they can't get enough of the helpful staff at Urbano Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Oxford Street. You'll find features like free WiFi in public areas, free self parking, and free airport pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at zaytoun artisan cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Oxford Street and 4 minutes by foot from Golden Dragon Casino
  • Free airport pick-up shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a terrace are also featured at Urbano Hotel. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Zaytoun artisan cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Zaytoun coffe shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • zaytoun artisan cafe
  • zaytoun coffe shop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbano Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Crib (infant bed) fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Urbano Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urbano Hotel Accra
Urbano Accra
Urbano Hotel Hotel
Urbano Hotel Accra
Urbano Hotel By Roots
Urbano Hotel Hotel Accra

Reviews

Urbano Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 289 reviews
Rating 8 - Good. 103 out of 289 reviews
Rating 6 - Okay. 37 out of 289 reviews
Rating 4 - Poor. 7 out of 289 reviews
Rating 2 - Terrible. 12 out of 289 reviews

Reviews

2/10 Terrible

Ivana

Disliked: Cleanliness, staff & service, property conditions & facilities
I find it little ironic that I am asked to review the hotel that booked my room to guests with extended stay and put me in another hotel. The other hotel was ok, but I booked Urbano WEEKS ago and this is where I wanted to stay. I was very excited to stay at a hotel that looked really cool and funky, and even sent few other people there that were in Accra before me. I am deeply disappointed that my reservation was booked to someone else and the hotel decided to turn me down without my choice or any prior communication. When I arrived, they just sent me off to another hotel (walking distance). Again, the other hotel (Roots) was ok, but that is NOT what I booked and where I wanted to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tukdat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point, this hotel is very comfortable and an excellent choice for anyone attending an event at the international Conference centre. Around the area, there are opportunities for street and fine dining, shopping malls, street food and banks. Will surely stay here again
Stayed 3 nights in May 2025

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Staff is extremely helpful and cordial
Stayed 2 nights in Jan 2025

8/10 Good

Albert, Freetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Kossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Benjamin

Stayed 2 nights in May 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Emily

Stayed 5 nights in Apr 2025

10/10 Excellent

Lois

Stayed 1 night in Mar 2025

10/10 Excellent

Lois

Liked: Cleanliness, amenities
Every thing the staffs ,friendy and professional. And centrally located 3rd time staying here feels like home.
Stayed 8 nights in Mar 2025

6/10 Okay

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Mar 2025

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - the men on reception were very calm and professional (which marked a great improvement compared to my experience at the same property a few years ago). The room was clean and comfortable , Wi-Fi was stable and the security/porters / cleaners were all nice and polite guys too. Some soft music in the reception area might be nice for the customers and staff alike.
Stayed 3 nights in Feb 2025

2/10 Terrible

Nana Abena

Stayed 2 nights in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Festus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property but they nickel and dimed me. The Expedia app has no price change from one guest to two guests. Yet if you show up with your wife, like I did, I was charged an extra $70. And after spending a week there and paying for my mini bar items, $8, a clerk ran and got me out of the airport shuttle to make sure I paid for the extra Fanta from the night before. As for the airport shuttle, I’ve never been asked to pay for one at any hotel. I was told it was free only one way. So since I took it from the airport, I had to pay $8 to get to the airport. Lastly I went 7 days without a hot shower in Rm 222 and endured a barking dog in Rm 223 for the duration of my trip. The area felt safe but I couldn’t enjoy it as much as I wanted to. The vendors and the beggar’s aggressively singled out the one American in my group, me. Overall a nice hotel, recently built, good security team, friendly staff, and located in the heart of everything.
Stayed 1 night in Jan 2025

10/10 Excellent

OKWUCHUKWU

Satisfactory
Stayed 3 nights in Jan 2025

6/10 Okay

Rose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We were given a room different from what we originally booked, and it was clearly too small for two grown women. Despite this, we managed to make it work. The location is fantastic, and the staff were friendly, although there were moments when service could be improved. Overall, a decent stay, but the room size and booking accuracy could use some attention.
Stayed 6 nights in Dec 2024

6/10 Okay

JONATHAN

Liked: Cleanliness

Good location but room too noisy

Nice location on the busiest street in Accra but the acoustics were very bad with a lot of noise outside and from reception. Staff were a little indifferent and it was expensive for Ghana.
Stayed 2 nights in Jan 2025

10/10 Excellent

aneshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in busy are close to shops, restaurants, pubs. I enjoyed my stay here. The staff was very friendly and helpful especially when I left my phone in an Uber. The helped me to track the uber down to retrieve my phone. I am so grateful to everyone at Urbano. When I come back to Ghana I am definitely staying here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristina, Yosemite NP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osu. Staff was friendly and helpful, will stay there again next time I’m in Accra.
Stayed 1 night in Dec 2024

10/10 Excellent

Gideon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024