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Best Western Hotel Santa Caterina

4.0 star property

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Photo gallery for Best Western Hotel Santa Caterina

A spacious living area with a large window, a wooden coffee table, a grey sofa, and wicker chairs.
A spacious living area with a wooden ceiling, a sofa, a dining table, and a kitchen area with two people.
A coastal view with palm trees, a clear sky, and a fenced area with buildings in the background.
A covered outdoor seating area with tables and chairs, overlooking a swimming pool.
An outdoor seating area with tables and chairs, overlooking a swimming pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Santa Caterina, 42/b, Acireale, CT, 95024
  • Place, Timpa Natural Reserve
    ‪3 min walk‬
  • Place, Acireale Cathedral
    ‪13 min walk‬
  • Place, Piazza del Duomo
    ‪13 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, Jetted Tub

A hotel room with a wooden floor, a white sofa, a wooden cabinet with a glass display, and a door leading to another room.

Junior Suite, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a painting on the wall.

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room (Twin bed on request)

A hotel room with a bed, two bedside tables with lamps, a nightstand, and a mural of tropical plants on the wall.

Standard Double or Twin Room (Twin bed on request)

8.6 out of 10
Excellent
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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includes taxes & fees
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About this property

Best Western Hotel Santa Caterina

Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Best Western Hotel Santa Caterina offers 23 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Acireale hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Best Western Hotel Santa Caterina, you're just a quick walk from Timpa Natural Reserve. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy local cuisine and ocean views while dining at Aquadelferro
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a ropes course
  • Just a 4-minute walk from Timpa Natural Reserve and 9 minutes by foot from Basilica di San Sebastiano
  • Airport and beach shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and limo/town car service.

Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Best Western Hotel Santa Caterina. An airport shuttle (available on request) and a beach shuttle are available for a fee. Free self parking is available.

This 4-star Acireale hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Aquadelferro - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:00 AM to 10:00 PM at scheduled times and on request
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Aquadelferro

Things to do

  • 18-hole adjacent golf course
  • Bicycle storage
  • Golf caddies
  • Golf carts
  • Private wine tours
  • Ropes course
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas
  • Wine tasting room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per day
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
Best Western Hotel Santa Caterina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT087004A1DA28B2D4
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Santa Caterina Acireale
Santa Caterina Hotel
Santa Caterina Hotel Acireale
Santa Caterina Hotel
Best Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel
Best Western Hotel Santa Caterina Acireale
Best Western Hotel Santa Caterina Hotel Acireale

Best Western Hotel Santa Caterina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 190 out of 426 reviews
Rating 8 - Good. 194 out of 426 reviews
Rating 6 - Okay. 26 out of 426 reviews
Rating 4 - Poor. 13 out of 426 reviews
Rating 2 - Terrible. 3 out of 426 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ruijia

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel i ever stayed at. It was hard to find but once found, you dont need car anymore as everything is nearby. Room was big and spacious. The key weighed a ton.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for a great rate in November. The view is amazing and the restaurant was a bit pricy, but very good. The staff were wonderful and spoke excellent English. A real gem!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful ! Staff was very helpful and all was great ! Loved the restaurant, service and food was amazing ! Loved it !
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Johannes

Liked: Cleanliness
Was fine for stopover. The pizza’s we had in the restaurant were great, breakfast was also very good!
Stayed 1 night in May 2025
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Really beatiful place
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel with pool, good food and views

Very cute hotel located in a good spot with beautiful views and a very nice albeit small pool area. Suitable for anyone exploring the city of Acireale or the wider region.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Stayed 1 night in Oct 2022
Verified review

8/10 Good

teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice time. The room was a little small , was not given a chance to upgrade . Food was great and location was close to airport and very clean with nice views.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Kwong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Mark

Lovely property. Well appointed.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

David

Liked: Cleanliness
Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Louise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

CLAUDIA

Liked: Property conditions & facilities
Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVED IT!

Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Really Dissappinting

Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Florin

Liked: Staff & service
Disliked: Cleanliness
The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Wulf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room overlooking the ocean and could not have been more pleased! The sunrise view every morning was amazing! Our room was immaculate and spacious... we had a junior suite. No complaints. It had an extra single bed, so it would have been a good family room, too. The bathroom was also spacious and had a whirlpool as well as bathrobes and slippers. The hotel itself is located beween a busy street in the front and train tracks behind it. When the windows were closed, we hardly noticed any noise. Breakfast was delicious and there was plenty to choose from. I am vegetarian and had no problems finding enough to eat. I really enjoyed the scrambled eggs, the fresh fruit, tomatoes and cucumber and Sicilian sweet specialties. And pizza. :) The view from the breakfast room was also towards the ocean. Was beautiful. The Aquadelferro restaurant in the hotel... I can really recommend it for dinner. I never had a better tasting pizza from any other Italian restaurant. The dough is soooooo delicious and I ate the "Il Tocco" as a vegetarian choice. There are limited free parking spaces at the hotel, so first come first serve. But just across the street where the hotel entrance is located is a parking lot (for customers of the restaurant within the hotel) with plenty of spaces. Also free of charge. We simply parked there. Would we stay here again if we came back to this area of Sicily? Most definitely! We really enjoyed our stay. :D
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Claudeci

Liked: Cleanliness, staff & service, amenities
Bom café da manhã, muito limpo
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities
Tutto bene
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Locali raffiniati in ottimo abbinamento alla vista che si può godere dalla terrazza dell'albergo e vista balconata del ristorante. Il personale si è dimostrato solidale e propositivo alle nostre richieste.
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bonne expérience

Très bon séjour ,belle chambre ,super restaurant ,personnels vraiment charmant
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, keine gute Gegend, trotz schönem Ausblick aufs Meer.
Stayed 4 nights in Jun 2025