"Not enough coffeee machines at breakfast , even with limited number of guests , not enough toilets in the pool area, again with limited number of ppl " More
17 May 2022 by Management Team
Dear Sharon, We appreciate that you took the time to share your experience with us. We have taken note of your comment about your breakfast experience and would like to apologise. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Management Team
24 Oct 2019 by Departamento de Operaciones
Lieber Gast, Vielen Dank, dass Sie sich für unser Hotel & Spa Cordial Roca Negra in Ebookers entschieden haben und uns Ihr Vertrauen für Ihren wohlverdienten Urlaub geschenkt haben. Wir freuen uns, dass der Standort unseres Hauses und unsere Mitarbeiter Ihre Erwartungen erfüllt haben. Wir freuen uns, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Departamento de Operaciones beCordial Hotels & Resorts.
10 Oct 2019 by Departamento de Operaciones
465/5000 Lieber Gast, Zunächst einmal danken wir Ihnen, dass Sie unser Hotel & Spa Cordial Roca Negra in Ebookers positiv bewertet haben, und wir danken Ihnen, dass Sie uns für Ihren wohlverdienten Urlaub vertrauen. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und es ist schön zu wissen, dass unsere Gastronomie, Zimmer und Einrichtungen Ihren Erwartungen entsprochen haben. Wir freuen uns, Sie bald wieder begrüßen zu dürfen. Viele Grüße, Departamento de Operaciones beCordial Hotels & Resorts
Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, spa services, and a terrace are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available. A complete renovation of Occidental Roca Negra – Adults Only was completed in January 2019. This 4-star Agaete hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
El Juncal – On-site buffet restaurant.
RockTop Agaete – This restaurant overlooks the ocean and specialises in international cuisine. Open daily.
Poolbar – On-site bar. Open daily.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Spa Obsidiana has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses solar energy.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.