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Club Palm Azur - Families and Couples

4-star property
Zona Touristique Djerba, Aghir, (01) 562 1066
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4.0 out of 5
Very good!
See all 4 ebookers Reviews

"Price performance good Food to be improved " More

By a verified traveller on Tue 17 Oct 2023

Points Of Interest

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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€98* Per night/room 23 May - 24 May

Single Room, Sea View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Club Palm Azur - Families and Couples, you'll be close to Djerba Explore Park. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, body treatments or body wraps at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • 14 minutes by car from Playa Sidi Mehrez and 14 minutes from Djerba Explore Park

Club Palm Azur - Families and Couples ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Club Palm Azur - Families and Couples

Everyone (4)
4 out of 5
Price performance good Food to be improved

Posted by on 17 Oct 2023

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Comment from Hotel Management

20 Oct 2023 by Guest Relations

Thank you for your great score and valiuable feedback

5 out of 5

Posted by on 18 Oct 2022

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4 out of 5

Adapté à tous les profils

J y suis allée avec et sans mes enfants, en plein été au mois d août Et en Novembre, je suis toujours autant satisfaite! Même si malheureusement la fréquentation est très légère en hiver. Personnel top, Buffet Bon, chambre grande Et propre.

Posted by , from Paris on 26 Nov 2016

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3 out of 5

Hôtel pour les Russes

C'est une hôtel qui à de très belle chambre et une infrastructure refaite dans un esprit moderne. Le personnel fait de son mieux mais manque un peu de professionnalisme. On retrouve ne manque de formation à ton les niveaux , animation , service, ménage et même la cuisine reste très basic .Pour être bien clair la cuisine est correcte mais sans recherche. Le personnel de l'animation sont très très sympathique mais amateur. Les chambres sont relativement propres mais les plaintes , les luminaires, les vitres , le miroir .... restent à revoir. La plage n'est vraiment pas la plus belle de Djerba mais son accessibilité direct de l'hôtel est un atout. Et un truc! : pas de thé à la menthe en Tunisie !!!!! C'est vraiment dommage. On nous explique que le Russe ne boit pas de thé à la menthe. Il serait préférable de garder cette hôtel 100% Russe et d"assumer cette clientèle.

Posted by on 13 Sep 2016

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About the Club Palm Azur - Families and Couples

Location Zona Touristique Djerba, Aghir, 4116

Renovations + Closures

The following facilities will be closed during the winter:

  • One of the dining venues

All-inclusive Details

All-inclusive room rates at Club Palm Azur - Families and Couples are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks and non-alcoholic beverages included
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Tennis lessons
  • Tennis racquets

  • Tennis rackets not included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Service charge included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • One or more venues limit dining availability
  • Only non-alcoholic drinks included
  • Miniature golf included
  • Onsite live performances included

Property Features

Some rates at Club Palm Azur - Families and Couples are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Club Palm Azur - Families and Couples offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A children's pool, a health club, and a hot tub are also featured at the family-friendly Club Palm Azur - Families and Couples. Free self parking is available. Smoking is allowed in designated areas at this 4-star Aghir hotel.

  • 391 guestrooms or units
  • 3 dining venues
  • Deli
  • Kid's club
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Club Palm Azur - Families and Couples offers 391 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Aghir hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Royal – On-site restaurant.

Wasabi – This restaurant specialises in Asian cuisine. Reservations are required. Open daily.

Le Jasmin – This restaurant specialises in Regional cuisine. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Windsurfing on site
  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 10
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Palm Azur Aghir
  • Palm Azur
  • Riu Palm Azur Aghir
  • Riu Palm Azur Hotel
  • ClubHotel Riu Palm Azur Resort Aghir
  • ClubHotel Riu Palm Azur Resort
  • ClubHotel Riu Palm Azur Aghir
  • ClubHotel Palm Azur All-inclusive property Aghir
  • ClubHotel Palm Azur Aghir
  • Hotel Riu Palm Azur
  • ClubHotel Riu Palm Azur
  • ClubHotel Palm Azur Hotel Aghir
  • ClubHotel Palm Azur Hotel
  • ClubHotel Palm Azur Aghir
  • Hotel ClubHotel Palm Azur Aghir
  • Aghir ClubHotel Palm Azur Hotel
  • Hotel ClubHotel Palm Azur
  • Hotel Riu Palm Azur
  • ClubHotel Riu Palm Azur
  • Clubhotel Palm Azur Aghir

You should know

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.