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Serena Boutique Hotel

3.5 star property

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Photo gallery for Serena Boutique Hotel

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Property grounds
Mountain view
Premium Room, 1 King Bed, Patio, Sea View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
PR-173 KM 26.5, Aguas Buenas, Aguas Buenas, 00703
  • La Marquesa Forest Park
    ‪10 min drive‬
  • Luis Munoz Marin Park
    ‪20 min drive‬
  • Port of San Juan
    ‪29 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Patio, Sea View

Premium Room, 1 King Bed, Patio, Sea View

Premium Room, 1 King Bed, Patio, Sea View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

Superior Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Economy Double Room Single Use, 1 Bedroom, Corner

Economy Double Room Single Use, 1 Bedroom, Corner

Economy Double Room Single Use, 1 Bedroom, Corner

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Mobility Accessible, Partial Ocean View

Premium Room, Mobility Accessible, Partial Ocean View

Premium Room, Mobility Accessible, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View, Corner

Deluxe Room, 1 King Bed, Garden View, Corner

Deluxe Room, 1 King Bed, Garden View, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

Deluxe Room, 1 Queen Bed, Balcony, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Serena Boutique Hotel

Bed & breakfast with free breakfast, near La Marquesa Forest Park
An outdoor pool, a poolside bar, and a sauna are available at this bed & breakfast. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a hot tub, coffee/tea in a common area, and a garden are onsite. Housekeeping is available on request.
Serena Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers and designer toiletries. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Serena Boutique Hotel. During your stay, you'll be close to La Marquesa Forest Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a terrace, a communal living room, and coffee/tea in a common area
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 4 mi (6.4 km) from La Marquesa Forest Park and 11.1 mi (17.9 km) from Jardin Botanico
Serena Boutique Hotel offers its guests an outdoor pool, a hot tub, and a sauna. You can enjoy a drink at the pool bar. Free breakfast is available daily. WiFi is free in public spaces.

Serena Boutique Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Aguas Buenas bed & breakfast.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's books
  • Outdoor pool

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25
  • Housekeeping fee: USD 50 per stay
  • Rollaway bed fee: USD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 5:00 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 14278680021

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Serena Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 199 reviews
Rating 8 - Good. 19 out of 199 reviews
Rating 6 - Okay. 6 out of 199 reviews
Rating 4 - Poor. 3 out of 199 reviews
Rating 2 - Terrible. 5 out of 199 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A Perfect Escape Near San Juan Just 20 minutes from the city, this place is perfect for a getaway without going too far. The staff is incredibly welcoming and made us feel like family. We’ll definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family was so considerate and unique. Rolling my guests cigars and food was absolutely amazing. Would recommend and will be there.
Stayed 4 nights in Feb 2025

10/10 Excellent

dandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adelqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Joseph

Travelled with partner
Our hosts were friendly and helpful. They suggested places to go and gave directions. Breakfast was always ready in the morning and the conversation was interesting.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tridib

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the pictures dont do enoughjustice to the actual beauty of this big estate. It is absolutely magnificent, surrounded by the hills and lush green. Ricardo and family's warmth made us feel as if we had come to vacation to our own family. Even after staying in a five star hotel after this stay, the kids felt Serena’s experience was better. Amazing rooms, amazing views and the best part is the pool. The kitchen is always open to you and Ricardo somehow just appears and is always there to dish out a cocktail or a snack or a dish. They even ordered meal from outside and brought it in for us bc we could not communicate with local restaurants in spanish. The instructions they send are very accurate. You do need a 4x4 else you will get stuck getting in or out because of a very steep climb into the property but incase you do, don’t worry as Ricardo will be there day or night to help you out. If you want yo truly relax, go here without any hesitation . We are definitely coming back. Thank you to Ricardo and family for giving us an awesome experience
Stayed 2 nights in Feb 2025

8/10 Good

Rita

Stayed 7 nights in Feb 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Doris, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet property with a magnificent view of San Juan and the ocean. Staff extremely attentive and polite. I felt like I was surrounded by family when dealing with all staff members. The gardens, pool area, jacuzzi, balconies, dining area all absolutely beautiful. The kitchen is a dream! Thank you for an amazing time!
Stayed 1 night in Jan 2025

10/10 Excellent

Sherrie

Stayed 1 night in Jan 2025

8/10 Good

Ausra

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can still see the luxury and opulence that this mountain estate once represented. We felt it everywhere for the week we stayed. But it was the management that made us feel most special. Ricardo and his family took us in and showed us a type of hospitality that we can only describe as gracious. We were invited to dinners on the rooftop patio, breakfast was always generous, the pool and hot tub were activated on our request and moreover we felt at home in this peaceful tropical retreat. Thank you, Ricardo and Grace.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hacienda was great. The whole island was without power when we arrived, so we were in good hands in survival-mode with Ricardo and Glory. But the island in darkness, and the view from the Hacienda was fantastic for festivities and the joy of Nature!
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Stayed 5 nights in Dec 2024

10/10 Excellent

Olivia Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Driveway is very steep and definitely recommended following instructions on getting an AWD or 4 wheel drive vehicle. Staff was amazing, they were very helpful and accommodating.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better view or more attentive staff. Room was clean and ready before checkin time. They went out of their way to accommodate and make us feel at ease. The property is still being refurbished, but those areas completed were wonderful. Only concern was the driveway. You must have a 4-wheel drive or arrange to park offsite and have them pick you up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing glimpse of the life styles of the rich and famous from the 80’s. Ricardo is an excellent host. Great place for a family reunion.
Stayed 2 nights in Dec 2024

10/10 Excellent

EDWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So hospitable and friendly!!!
Stayed 2 nights in Dec 2024

4/10 Poor

Julio

Stay cancelled by hitel

We didn't get a chance to stay at this place because our reservation was cancelled by the hotel before we even arrived. They stated there was a power outage.
Stayed 1 night in Nov 2024

6/10 Okay

Oscar

Travelled with partner
Liked: Amenities
The family living there is super friendly and very nice but it sucks that we were charged $200 for 2-3 5-minutes rides, wasn’t told beforehand that it would be extra, only airport pick up and drop off to Condado Beach was agreed. Their breakfast was very good and delicious, wish we could stay here again but I don’t it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ricardo and his family were very welcoming. They made sure to text me and communicate with me on the instructions and expectations upon arrival. The grounds are just wonderful and the view of San Juan at night is impeccable. We are from Florida and this was our first time in Puerto Rico, and the family completely met our visions of how this vacation would go. They were so helpful with cultural tips and the surrounding area as far as amenities. The pool and breakfast are a mega plus. Thank you guys! :)

10/10 Excellent

Tammy, Santa Fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful with breath taking views. Our hosts were very friendly and made us feel like family. Wonderfully cooked breakfast every morning. The hospitality extended to tours of beautiful Puerto Rico.
Stayed 5 nights in Oct 2024